Boden is excellent as always— producing classical clothes with fun & modern designs. All well-made. Good customer service. My favourite place to shop throughout the seasons. However, if I am not quick... See more
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Contact info
Boden, Kirby Road, Glenfield Leicester, , LE3 8DU, United Kingdom
- 0330 333 0000
- cservices@boden.co.uk
- www.boden.com
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Rather heavy earrings dilemma
Is this a review of the products? Or of my experience dealing with customer service over a return? If the former, the earrings looked great, but it was impossible to tell if they suited me, because the minute you open the packaging, you can't return them. So, I had to weigh up whether I'd risk it or not. I decided it wasn't worth the risk with the larger, earrings and went for it with the drop earrings. They are very pretty, but they are heavy-ish, so don't know if I'll be wearing them for long.
Easy internet shopping
Great choice, easy website, quick processing and constant communication - love it!
Easy to navigate the site
Easy to navigate the site, lovely treats in store just very difficult to decide!
My only complaint is that many dresses…
My only complaint is that many dresses are too long for me. I’m not petite, I have a long body and short legs!
Great swimwear as a present
I bought a couple of bikinis as birthday presents for my daughter - she was absolutely delighted with them both.
The jacket looked a lot nicer online…
The jacket looked a lot nicer online than it was in real life. Sleeves as always very narrow. Very expensive for the quality. Good delivery and good returns.
Lovely jumpsuit but not for someone who's 5ft 3!
I think this is a really lovely jumpsuit and maybe I should have paid attention to the previous reviews beforehand, but sadly it is just TOO LONG! I ordered the size 10 petite thinking petite meant it would fit okay but even with my wedges it is still too long for me. It's a real shame as I think it's gorgeous and the material colour and fit could be really flattering - just not on me sadly!!! ( I even had a word with my tailor but he said it was too risky trying to alter it as it might look much worse!)
Timeless quality clothing in…
Timeless quality clothing in contemporary form. Always love Boden!
Truly beautiful dress
Truly beautiful dress, sadly didn’t suit me. On reflection think very expensive,
Ease of ordering and quick delivery
Ease of ordering and quick delivery. Quality of item is lovely
Great choice of product and good…
Great choice of product and good quality. Added advantage of free delivery with fast receipt and regular shipping updates.
I bought this beautiful dress as a…
I bought this beautiful dress as a present, which hasn’t been worn yet by my 5, nearly 6yrs granddaughter. It appears to be the right size, but I will know better when it is worn. The selection & buying process was straightforward & good delivery. The dress has a lovely pattern & good quality material & sewing.
Good choices and designs
Good choices and designs. Would like to see some plane straight knee length dresses
Mavis Midi Jersey Dress 6 petite
Mavis Midi Jersey Dress 6 petite
Excellent service, very speedy delivery.
A slightly generous but comfortable fit and did not want to risk size 4 incase there was shrinkage when washed. A useful and versatile dress.
It came super super quick
Easy to make the order which arrived…
Easy to make the order which arrived the following day. Happy with my purchases
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