Ordering and dispatch prompt and efficient. Rings were lower quality than expected (even though stretchy as promised) and of the two sets I’ve bought in the last month or so, a number have already br... See more
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As one of the UK's favourite online retailers of sex toys, lingerie, and bondage, Bondara knows a thing or two about pleasure. Transforming orgasms since 2006, we emerged as a passionate voice in the sexual wellness industry, earning multiple ETO awards for 'Best Online Retailer' and a firm reputation for leaving our customers completely satisfied. From love at first click to discreet, next-day delivery, Bondara promises a stimulating shopping experience for all with a dedicated Customer Care team to spare your blushes with friendly, professional advice. You shouldn't put a price on sexual happiness, but we guarantee more bang for your buck with over 4,000 great value, quality products that'll keep you coming back for more! And with FREE delivery on orders over £39.99, we're your one-stop shop for all things orgasmic. So, climax in confidence with Bondara, the sexual lifestyle brand you can trust.
Contact info
Unit 9, Shire Hill, CB11 3AQ, Saffron Walden, United Kingdom
- 01799 399111
- help@bondara.co.uk
- www.bondara.co.uk
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Brilliant site,
Brilliant site,
Great choices of products,
Fast and afficient service and delivery.
Highly recommend
Will use again

Reply from Bondara ®
All the things I bought were just…
All the things I bought were just rubbish i will go back to ann summer buy cheep buy twice
False advertisement
The products were high quality and did…
The products were high quality and did the job they were made for! Will come back in the future for more....when/if I recover from the 4 products I already have!
100% recommend 👌

Reply from Bondara ®
Thank you Bondara
I've ordered from Bondara several times and have great fun with everything I buy. Had a minor issue with the package delivery company (e**i) who I wouldn't rate so highly. Jackie from Bondara was really helpful and sorted my issue instantly. ⭐⭐⭐⭐⭐ and an extra 1 from me 🌟 thank you for an awesome service.

Reply from Bondara ®
the unit slows down to a crawl when…
the unit slows down to a crawl when using almost stopping altogether. even when the battery is full. its almost strugglering to move

Reply from Bondara ®
So far my order from nearly two weeks…
So far my order from nearly two weeks ago hasn't been delivered
Wonderful and brilliant service Thank…
Wonderful and brilliant service Thank you so much highly recommend to all

Reply from Bondara ®
Easy, fast and fun
Easy to order
Great selection of products at great prices
Fast delivery
What more could you want?

Reply from Bondara ®
1 item doesnt work another doesnt come…
1 item doesnt work another doesnt come with a charging cable.
No replies back from my emails. Customer services is unreachable on the contact number.
SCAM website. NOT next-day delivery NO customer survice.
NOT next-day delivery. I thought i was getting free delivery, but SOMEHOW I ended up paying for tracked NEXT DAY delivery; it was not.
Emailed the company [Under UK consumer law, I am entitled to a postage refund as you did NOT deliver your promise of next-day delivery if ordered by 4 pm on Sunday.
[Express Tracked - Next Day Orders need to be placed by 11 pm Mon-Fri (by 4pm Sun) £5.49] ]
Emails ignored.
I feel scammed by this company. I want to return, as quality is shit. But going by others' feedback, I won't see my refund
Did not dispatch for an entire week
First time ordering here, but won't be doing so again.
Placed an order and it was supposed to be delivered within a few business days. Took them 7 whole days to even dispatch, with an email the day before saying about how they've got a backlog of orders and that's why it's delayed.
I've never had a problem like this with any other online retailer. So it speaks wonders to the reliability of Bondara if they're not keeping on top of their deliveries.

Reply from Bondara ®

Reply from Bondara ®
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