Boston Proper Reviews 

952
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and stylish nature of the clothing, often receiving compliments on their purchases. Many appreciate the wide selection of merchandise, finding items true to size and well-fitting, alongside positive customer service and fair pricing during sales. However, some customers noted challenges with sizing, particularly the lack of petite options and pants being too long, sometimes requiring alterations. A few people experienced issues with product quality, like damaged items or garments showing wear quickly. Additionally, some reviewers reported dissatisfaction with customer service, citing unhelpful interactions, issues with rewards, and significant delays in order delivery.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers expressing satisfaction with the... See more

Quality

People report ambiguous experiences with quality, with many customers consistently praising the high quality,... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing excitement about placing... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding the clothes pricey and not worth the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would like to be asked to take survey after merchandise arrives. I see ads for Boston Proper regularly and I love the clothes I see. This is first time placing order and I had question for custom... See more

Rated 4 out of 5 stars

I enjoy shopping for unique clothing and that is what I look forward to when I shop with Boston Proper. Your prices are somewhat expensive so I sometimes wait for sales hopping my size is available.

Rated 4 out of 5 stars

BP always has great sales! I was trying to cross-compare with some other websites, but BP beat all the other prices. I'm glad they have items you can handwash as I ordered a top with hardware tha... See more

Rated 4 out of 5 stars

While I have made this suggestion several times I’ll try again. Please carry petite lengths for dresses, pants, etc. I’m 5’3” and the only pants that are available to me are the cropped pants and s... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Fashion Apparel, Shoes & Accessories


Contact info

4.0

Great

TrustScore 4 out of 5

952 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(952)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Long Time Shopper

I've shopped Boston Proper for years - quality and selection are consistently good. It continues to be my go-to site for classic, trendy and original pieces.

May 29, 2025
Unprompted review
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Rated 5 out of 5 stars

New shopping experience5.27/2025

First order after catalog sent, then online discount. Liked many items but not low necklines so will be very selective. Ordered two pair wide leg printed pants. Will judge if I will continue to shop there.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great place to shop for vacation tops

I love their cute tops with chain detail especially as the sleeve strap and on the collar. They look great when I go out and get many compliments. The clothes are high quality and last a long time. Please keep making the halter tops with chain detail and in new colors like; neon pink, papaya, aqua, and white. Also, please make a tube top with shelf bra. They're the best.

May 26, 2025
Unprompted review
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Rated 5 out of 5 stars

I adore Boston Proper Clothes!

I love Boston Proper clothes. I've ordered so many beautiful items from Boston Proper. They're always stylish, unique, well made, high quality and great selections and colors. I highly recommend Boston Proper to everyone who loves fashion! Thank you. Debbie S.

May 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Scan to Shop

Just ordered the Zip Detail Linen Collard Shift dress in Navy. It looks so comfortable and cute!! I clicked the Scan to Shop QR code on the back of the catalog and it was super easy!!!

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Where Class Meets Trend

I love the classy, subtle, yet trendy styles at Boston Proper. Their clothing strikes the perfect balance between elegance and modern fashion—always chic without being over the top.

May 22, 2025
Unprompted review
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Rated 1 out of 5 stars

Bad customer service

I called to cancel order 2 minutes after the order was completed not realizing that the credit card that automated was incorrect. After calling Boston Proper right away they said they cannot cancel the order with the understanding that I would reorder with a different credit card, and they declined that request. Bad customer service.

May 21, 2025
Unprompted review

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