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Boston Proper Reviews 

952
•
TrustScore 4 out of 5

4.0

Shopping & Fashion
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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and stylish nature of the clothing, often receiving compliments on their purchases. Many appreciate the wide selection of merchandise, finding items true to size and well-fitting, alongside positive customer service and fair pricing during sales. However, some customers noted challenges with sizing, particularly the lack of petite options and pants being too long, sometimes requiring alterations. A few people experienced issues with product quality, like damaged items or garments showing wear quickly. Additionally, some reviewers reported dissatisfaction with customer service, citing unhelpful interactions, issues with rewards, and significant delays in order delivery.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers expressing satisfaction with the... See more

Quality

People report ambiguous experiences with quality, with many customers consistently praising the high quality,... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing excitement about placing... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding the clothes pricey and not worth the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would like to be asked to take survey after merchandise arrives. I see ads for Boston Proper regularly and I love the clothes I see. This is first time placing order and I had question for custom... See more

Rated 4 out of 5 stars

I enjoy shopping for unique clothing and that is what I look forward to when I shop with Boston Proper. Your prices are somewhat expensive so I sometimes wait for sales hopping my size is available.

Rated 4 out of 5 stars

BP always has great sales! I was trying to cross-compare with some other websites, but BP beat all the other prices. I'm glad they have items you can handwash as I ordered a top with hardware tha... See more

Rated 4 out of 5 stars

While I have made this suggestion several times I’ll try again. Please carry petite lengths for dresses, pants, etc. I’m 5’3” and the only pants that are available to me are the cropped pants and s... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Fashion Apparel, Shoes & Accessories

Contact info

4.0

Great

TrustScore 4 out of 5

952 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(952)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the quality and honest sizing of…

Love the quality and honest sizing of their clothing. I would love to see slightly longer styles with higher necks or turn around styles to make them modest when needed. I’m taller and long waisted so not every item looks great.

May 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Love the rewards

Love the rewards, but I feel shipping should be free. If other companies can offer free shipping, why can’t Boston Proper????

April 30, 2025
Unprompted review
Rated 3 out of 5 stars

All Point Bulletin "Plus Size Wanted"

Your merchandise are quality and unique, but you need to expand your sizing to plus size. I only make order when I really like the item and it fit comfortable. That fact that plus sizes are not available stop me from making many purchases from Boston Proper.

April 29, 2025
Unprompted review
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Rated 4 out of 5 stars

Customer Care A+

I was uncertain about dress sizing and called customer service. The person who answered was wonderful. I did not note her name(my mistake). She was clear with her advice and knowledgeable about the clothing. Thanks

April 25, 2025
Unprompted review

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