Boston Wardrobes Reviews 

279
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

“Bait and switch” Purchased a sweat shirt and was sent a garment not even close to the advertised display. They ghosted me after reaching out for a return request. UPDATE finally two weeks plus went... See more

Rated 3 out of 5 stars

The reviews are confusing. I was looking for Boston Wardrobe in NZ, and clothing company. Reviews are talking about a totally different product. This is confusing and worth nothing.

Rated 4 out of 5 stars

We're thrilled with the service we received from Boston Wardrobes. Lee stepped us through our options and provided expert knowledge and advice which really helped shape our somewhat vague brief. We... See more

Rated 5 out of 5 stars

Boston Wardrobes never disappoint. Right from the start with the visit by the lovely and talented Bonnie through to the installation of their very high-end quality product. Even at close inspection, t... See more

Company details

  1. Home Improvement Store
  2. Door Shop
  3. Furniture Maker

About Boston Wardrobes

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3.0

Average

TrustScore 3 out of 5

279 reviews

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1-star

No recent history of asking for reviews

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3.0

All reviews

(279)

3 reviews in the last 12 months

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Rated 2 out of 5 stars

Boston wardrobe installation feedback

Installation date was moved and we were not informed of this. Some of the wardrobe sections were missing in the installation. We had to help the installer carry all of the pieces into the house as only one guy doing installation.

I had to follow up several times to have the installation completed early this year and this was completed 2 months after initial installation.

Not great customer service.

February 17, 2022
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Rated 5 out of 5 stars

excellence

I would like to totally recomend Boston. We had a very good experience with Brett who installed ours very professionally. I am delighted with the result.Thank you.
Vanda Lynden

February 16, 2022
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Rated 4 out of 5 stars

Got it Right

Got a few things wrong and had to reschedule and return a few times. However Boston put things right in the end and delivered an excellent outcome.

February 2, 2022
Rated 5 out of 5 stars

We installed it

We installed it, all straight fwd.
Ran out of he wall clips for the wire Ward robes/ linen but you were very helpful getting me more.

January 26, 2022
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Rated 5 out of 5 stars

Boston Wardrobes were very easy to work…

Boston Wardrobes were very easy to work with. Although we delayed ordering the wardrobes after they had prepared the quote they were very accomodating. As soon as we were ready to order they processed this and gave us a date for installing.
Installation was done efficiently and courteously.
The wardrobes are fantastic.
Thank you for your excellent product and service.

January 3, 2022
Rated 5 out of 5 stars

Super Service

A wardrobe was uninstalled to allow new carpet to be laid. Office staff were very professional and provided prompt service. The serviceman was polite and accommodating to store wardrobe downstairs.

Once flooring was completed a few weeks later, a different serviceman arrived to reinstall the wardrobe. He advised he would be later than quoted which was not a problem. We appreciated his phone call and his professional service to complete the work.

January 3, 2022
Rated 4 out of 5 stars

Overall we had a great experience with…

Overall we had a great experience with Boston. Sales person was helpful and clear on what we should do. However just one small thing was that the installer was a bit older and if I wasn’t there, would have struggled to bring the boards into the house. But his workmanship was excellent. I would definitely recommend them.

December 30, 2021
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Rated 1 out of 5 stars

Would not recommend

Very disappointed with the lack of any customer service provided to us bu Boston. During the initial consult, we were told the wardrobe I selected was adjustable, but then werent advised that the product was changed between the consult and installation. Noone contacted me to arrange a date for installation, it was only because I asked, several times, that we got given a tentative date. I then had to ask again of the date still stood as noone had confirmed it. Noone contacted us to let us know a time someone would be at the property for installation. The product was delivered and installed, but zero communication unless instigated by me. For the price you charge I would expect at least minimum communication of times and dates etc.

December 29, 2021

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