Bothy Blue offers some good products like their comfortable velvet dining chairs and lovely Christmas decorations, and they have a quick delivery service. However, their product quality can be inconsi... See more
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Ordered 3 items and all of them lovely especially the silver lampshade which looks amazing in my lounge. I have searched for the perfect one for months. Had to return some string lights which was my... See more
Love this online shop! Bought the mango wood tv cabinet and I'm so happy with it. Speedy delivery organised for a day that suited me-very helpful customer services! Won't hestitate to order again.
Really poor quality items that I realised could be bought cheaper elsewhere. They wanted to change £3 per retuned item, then despite 3 emails to them they didn't answer my queries about return postage... See more
Company details
Information provided by various external sources
Online home decor store, vintage industrial style. Geometric, ethnic print, bold colouring, mid-century, copper lamps, nordic cushions, lights, pendants, chairs
Contact info
Hazelhurst Road 1-2, M28 2SQ, Worsley, United Kingdom
- www.bothyblue.com
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Awful !!
Awful !!! I ordered a £69 shelving unit and it turned up in The Range packaging labeled up £14.99!!!!
Couldn’t get hold of them, no one replied to emails. Outraged.
Never order form this company!!!
February 21, 2018
Unprompted review
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A painful experience
Ordered and paid for 4 chairs weeks ago which they never sent (website says 5-7 days delivery). They refuse to give a tracking number and are not responding to emails. No phone number available for the company anywhere. Have asked for a refund but getting no reply.
We contacted the courier company they claimed were handling the delivery and they have no delivery for us.
BB have been utterly unapologetic and not interested in communicating with us.
Update: after finally getting the company's attention we made some progress. We received half the order (chair seats with no legs) and then a few days later finally received the legs of the chairs in a separate delivery. Part of the issue is the courier company BB use is Yodel who are useless but also BB were very unresponsive to customer services communication. We now have our chairs weeks later than promised but it was a really painful experience getting them.
February 8, 2018
Unprompted review
Bothy Blue failure to deliver and respond
I ordered four chairs from them paying for delivery. I got an email saying they would be sent within 5 to 7 days, then another email saying they would be with me soon. I emailed them to say I expected a definite delivery day got no reply. The Chairs have still not turned up after three weeks and Bothy Blue now say I signed for them and have received them. I have a video door bell which allows me to see and speak to visitors. I advised Bothy Blue of this and said we can prove that the chairs were not received and signed for. I have now advised them I want a refund and they are no longer answering my emails. Unacceptable.
December 14, 2017
Unprompted review
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