Service provided at Enfield Branch is always very satisfactory and fast. Staff are knowledgeable and helpful. Especially Jennifer, who`s always very welcoming, knows her job very well. She makes whol... See more
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Easy to book and excellent follow up communication. Mechanics looked into a problem I reported and resolved it while completing service and MoT. Everything done on time, no hanging about waiting. Very... See more
We bought a used Honda Jazz from Brayley Honda Enfield and had a great experience. Shay looked after us throughout and was really attentive, answering all our questions without making us feel rushed.... See more
Company replied
I arrived at 8am, seen by service reception staff straight away, booked in, loan car ready, away by 8.10. Receptionist also gave me details of extended warranty and service plan to peruse. Phone call... See more
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Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Great Cambridge Road 660, EN1 3WX, Enfield, England, United Kingdom
- 0208 363 8000
4.6
Excellent
531 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 30% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a great service from Axendis…
What a great service from Axendis Hagitooulou. He got me a good deal in a lovely car. Happy with his honesty and looking out for my interest, well appreciated Axendis.
Also receptionist Jen is always providing a good service and very friendly.
This is why i have been with them for over 6 years also very reasonable prices.
March 11, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Ibrahim, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Great service
Having recently bought a car from Brayleys Cars we were really impressed with the car and particularly with the Sales Rep Shay Robinson. He was extremely courteous, helpful, knowledgeable and patient and really went extra mile to in deliver a great service during and after the sale.
March 10, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Marie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
The ladies at the service counter well…
The ladies at the service counter well the service they provided was excellent kept me informed througout the process. Top class 5 star service *****
March 11, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi James, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great friendly service and a fab video…
Great friendly service and a fab video explaining what updates the car needed. Thank you so much.
March 10, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Rhiannon, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Pleasant experience
The lady who helped me check in my car for a service was very helpful and pleasant. I was informed how long it was likely to take. My car was ready at the exact time that I was told. Faults with my car were pointed out. Overall a very pleasant experience
March 9, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Mehran, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Richard was extremely kind thoughtful…
Richard was extremely kind thoughtful and a wonderful experience, 5 Stars ⭐
March 7, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Maria, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
A professional & friendly welcome…
A professional & friendly welcome greeted me when I arrived for my car’s MOT & service yesterday.
In preparation of my visit, Jenifer had already prepared a quote for my next Service Plan, which I was happy to continue for the coming two years.
The paperwork was soon implemented.
The service & MOT was carried out to my satisfaction.
Jenifer & Jess are a credit to Brayleys, & I always feel welcomed as if I’m part of the Brayleys family!
March 5, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Jean, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Great customer experience.
When I brought my car in I was greeted by Jess, who was very friendly and explained what the recall was for.
March 5, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Peter, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Did not do what I asked
I requested the tyre pressure monitoring system be repaired. I had previously set the tyre pressures and recalibrated the system several times.
Upon collection, the vehicle was checked and recalibrated. I drove home and the warning lamp illuminated again within two days. It appears the system was reset rather than repaired.
The recall work on the brakes was completed and a new wiper fitted but the vehicle was returned in a state of disrepair and was dirty.
February 25, 2026
Unprompted review
Easy to book appointment for service Efficient Friendly Brayleys service
Easy to book appointment for service and MOT. Dealt with by Jenifer on front desk at Enfield showroom when dropping car off who made the process very quick and easy and she ensured I knew the work that was scheduled to be carried out. She also made me aware of the extended warranty option and service contract I could take out. She made it a quick easy and pleasant process. I was dealt with by Jess on collection of the car who again made sure I was aware of the work that was carried out and the recommendations made on the MOT. Again she made it a quick easy and friendly process. I would happily recommend Brayleys Enfield to all Honda vehicle owners.
February 26, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Nicholas, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Helpful desk staff
Jennifer and Jess first point of contact. Very friendly and efficient. Procedures explained simply and clearly. Contact details confirmed and we were notified as soon as the car was available. Very helpful with paperwork and warranty.
February 26, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Lindsey, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
My vehicle has been with Honda Brayley… on the forecourt for 7 days today
My vehicle has been with Honda Brayley since Wednesday 18th February 2026.
Today is Wednesday 25th 2026.
I am a motability customer my vehicle needs electrical update setting.
I have had no updates from Honda i only know the situation because i have had to call up within the last week as I've been left in limbo.
When i spoke to someone on Wednesday 24th my vehicle wasn't even in the garage it was still on the forecourt.
I've nothing else to say at this point
I've literally been crying as I've also been left without a curtsey car appointments missed and left a prisoner unable to get anywhere with no updates has left me feeling very vulnerable and sad
February 26, 2026
Unprompted review
Friendly people and prompt turn around…
Friendly people and prompt turn around for my service, whilst I waited.
February 23, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Dani, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
MOT on car
I had my MOT with Honda. Customer care was excellent! Very polite and helpful. Happy to answer any questions.
If you sit and wait for your car, you can help yourself to tea/coffee.
February 24, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Christine, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Paulette, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Very professional job…
Very professional from start to finish for service/MOT, front desk kept me updated throughout the day and even rang next day to make sure all was well.
February 23, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Fast efficient smooth service
Fast, helpfull and efficient and smooth service
Drop car off at 08:00
I got it back 09:30
February 20, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Phu, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very professional and smooth experience…
Very professional and smooth experience from start to finish. I just bought a new Honda and traded in my old one, and the whole process was super easy. The team was friendly and made everything straightforward with no pressure. Really happy with how it all went — would definitely recommend!
February 21, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Armand, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Perfect service
Jennifer kept me informed & when I collected the car she went through the invoice with me then took me to my car which was ready, great experience
February 19, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Honda Enfield
Hi Marina, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Reply from Brayleys Cars - Brayley Honda Enfield
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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