Brick Borrow Reviews 573

A fantastic service and brilliant idea. We love Lego but have no more room to store sets. This gives us the option to choose bigger, exciting sets we wouldn’t otherwise be able to build. The customer experience is excellent too! Thank you!

I've been using them for a while now. It's great since I enjoy the building, and the disassembly is actually very fun too.
However, of the 6 sets I've borrowed, every single one has had missing parts. They've never been integral for the model - it can still be completed, just lacking some detail. But they don't bring much care at all into checking pieces.

Subscribed to builder package ..can't pick any sets at all ????
Glich in the system so all is well and prompt response from brick borrow

Son says brilliant company,huge range of Lego and very assertive customer service

This is such a great service. My husband signed me up for a year for my birthday and so far I have borrowed 4 sets (joined in November.) There is always so much choice and the filters mean if you are looking for something specific it is easy to navigate. Sets arrive quickly and i have never had issues with missing bricks. It's super easy to return sets, tape, return seals and postage labels all come in your box. I am impatient and track my returns to Brick borrow and the customer service team are very kind in confirming receipt and letting me select my next set. I love Brick borrow. It has been the gift that keeps on giving.

We have been using Brick Borrow for over a year and we have had some amazing sets. The Lego always come clean and complete sets and if there is a piece missing, they send it to you the next day. Their customer service is second to none.
We love it so much we upgraded to Master Builders. Thanks for the great work Brick Borrow - keep it up 👍

I’ve seen the company advertised loads of times on various social media, and never gone for it. I’ve been looking at different Lego sets for ages now, but with the price of some of the ones I’d been looking at and the storage space you need to display them; it’s just not practical. Then Brick Borrow happen to pop back up again. I ordered straight away!
Delivery was nice and quick with great communication.
All information for returns was clear and simple.
I’d 100% recommend the company

What a fantastic idea and company. As someone who is autistic and possibly has ADHD I use Lego to keep me calm and my hands busy when I am watching something . I can't always afford to buy Lego so brick borrow has been the perfect substitute.

I have a been using them for over a year and the service is fantastic always reply promptly to any questions I have and problems are resolved quickly. They have a wide range of categories to choose from so if you just collect a certain category like star wars or cars brick borrow is the perfect subscription to build other sets that you may find interesting builds that aren't in your chosen category or will be to big/expensive for you to display

Easy to set up and chose a Lego set. Delivery quicker than expected. Just such a fantastic idea. We have definitely run out of room for displaying Lego creations and it is so expensive. My son is a speedy builder so this is such a great idea!!

I love brick borrow!
It’s amazing, you get to borrow sets small or huge, and return them and build all over again. It’s been amazing for me to get sets I’d like to see if I’d display it happily before purchasing. I highly recommend brick borrow!!

Great company. Such a good idea. My son loves choosing his builds and then making them. Really good way for him to be creative whilst not having to spend ££££ on the really big builds. Customer service is amazing too.

The service from Brick Borrow is great overall
Pros:
1. Great idea;
2. Great costumer service
3. Great selection of Lego sets
4. Arrives quickly via tracked via royal mail and free postage when returning the set

Cons:
1. It's bit like the hunger games to select what you want and it available
1.1 Waiting for weeks until you can pick a certain set
2. There are consistency missing bricks from sets, typically the smaller pieces that can support the structure
3. The website could use an updated way to sort or search for certain sets

Brilliant service , saves a fortune on buying new sets and finding the space to store them.
Has allowed me to build some of the sets I wouldn’t otherwise have bought.
Cant recommend enough A*

Such a fantastic idea. You all get to the point where you have no where else to put the lego kits that are built and it becomes a nightmare trying to dust those that have been completed. Brick borrow solves these problems - you can still enjoy building a huge variety of kits without worrying about the storage. Choose, build, enjoy for as long as you want and then return. Ready to repeat the process again. And such great value

I was honestly sceptical about Brick Borrow at first, it took me a while to sign up because of this however after reading all of the positive reviews I thought what the hell and was not disappointed.

I received my first 2 sets only a couple of days ago and built them both yesterday and can honestly say I was over the moon.

I have been a Lego enthusiast since lock down during Covid and this hobby has been an expensive one, plus I have ran out of space in my Lego room, but now I don’t need to worry about that with Brick Borrow, I can still have my hobby but not have the massive expense or take up any more space. Can’t wait to return these and get my next two sets.

Thank you Brick Borrow

Absolutely love Brick Borrow!
I love building Lego, but to build as much as I wanted I needed to find a way of making it financially and environmentally sustainable, and Brick Borrow was it. I get the joy of building sets I'd never choose to actually own, and I can then spend my money on sets I truely want to own.

Their customer service is great too, fast and fuss free. It's an easy process to follow, the most difficult part is choosing your next set as they have hundreds of sets of all sizes, age ranges and interests. They also have retired sets you want to build but can't easily buy anymore.

I've had 11 sets so far, (including a brand new set still in its numberd bags which was awesome) and have absolutely no complaints.
I highly recommend subscribing.

Brick Borrow is a fantastic business concept. I bought my husband a subscription for Christmas. There’s loads of sets to choose from, postage is swift and enjoyment levels are sky high.

Borrowed a LEGO set from Brick Borrow and it was actually really good. The set turned up on time, everything was clean and already sorted, so it was easy to get started. Nothing missing and it was all in good condition.

The whole process was simple and didn’t feel like a hassle at all. Returning it was easy too. Way better than buying a set you’ll only use once and then have sitting around.

I’d honestly consider moving up a subscription so we can borrow more next time. Good option for birthdays or just something different to do at home.

Signed up and got my first brick borrow set. I opened up the sealed bag ( which you can tell has been overused ) and it stank! A really strong musty smell like it’s never been cleaned. Refuse to touch it, so sending it straight back and cancelling my subscription, so unfortunate as it really does seem handy for those who can’t afford a new set, but hygiene must be a priority especially when you don’t know who’s handling them

I heard about idea and thought for monthly cost was worth doing to see how much myself and my son would enjoy. Had no issues since signing up and communication has been brill.