Brixly - Cloud and Reseller Hosting Reviews 

Since the take over a year or so ago, the speed, reliabilty, and customer support has been appalling. I have a hosting account and my client area (WHM) and all my sites are down again! I cannot lot a support ticket because I cannot login. They have no telephone number or email address for support either. Such a shame, as they were great but now are shockingly bad. AVOID

Solid and sustainable hosting platform.

I’ve been using Brixly cPanel Reseller Hosting since 2020 for my client websites, and it’s been a great experience after migrating from different platform. Hosting servers are stable and easy to manage.

Support team and live chat is the TOP! especially with Danny very friendly.

Near ZERO hassle & quick response keep my business run like buttery smooth. Highly recommended.

Been with Brixly since 2018 and everything has been smooth and steady. The support is excellent and the pricing structure is second to none. If your reading this give them a try i promise you they won't disappoint.

I have been with brixly over 3 years and services are satisfactory and i have also noticed that brixly team updating the services for easy handling to the users and thats remarkable like i can myself white list Ip migration is very easy etc.
i wish brixly go more up and no doubt about in end of 2026 brixly will be NO 1 hosting company in the world.
Regards,
Syed
CEO

Brixly has been my favorite hosting provider since the day they were established. What truly makes Brixly stand out is the combination of quality, value, and support.

The best things about Brixly:

- Reasonable and competitive pricing
- Full-featured cPanel with most features enabled by default
- Friendly and responsive support team that is genuinely willing to help
- Developer friendly + Exclusive reseller tools
- Well established company

Looking to expand my business with them

They managed to resolve a problem with cPanel and a Cloudflare configuration issue quickly and efficiently, thank you.

Billing and Support team are responsive. After creating ticket, they promptly take necessary action and revert back.

Brixly has been excellent so far. I’ve had zero issues, and their support team is available 24/7, always helpful even with my “silly” questions. Reliable hosting with genuinely great support.

There support team continue to be the best in the business. I am so happy with choosing them to run my website.
And yes I did get support on New Years Day!

+ In general a very good company to be with
+ Fast responses on questions
+ Very decent webhosting
+ Reliable
- Sometimes Level 1 support wait to long before escalating a ticket
- Email problems and blacklisted IP adresses: they had them all the time i've been with them. It's a bit better lately but still not what it should be. Solve them for good and then they get 5 stars.

Brixly’s decline since being absorbed by Enix has been nothing short of drastic. What was once a dependable hosting provider has become a masterclass in how to erode customer trust.

Email deliverability is now abysmal. Messages that should send instantly either vanish into spam filters or fail outright. For any business that depends on email, this alone is a deal-breaker.

Performance on their ‘premium’ servers is embarrassingly poor. Pages crawl, workloads stall, and the supposedly high-end hosting feels indistinguishable from budget-tier providers charging a fraction of the price.

And perhaps most concerning, their “unlimited storage” promise is a marketing illusion. Hidden in the small print is a 10GB cap — a far cry from anything resembling the word “unlimited.” Calling this misleading would be generous.

Brixly today is a provider trading on its former reputation while delivering a substandard, frustrating, and frankly disingenuous service. There are far better, faster, and more honest hosts out there. Avoid this one.

The staff has a very fast reaction time in the ticket system. They are friendly and working professional. Every time I opened a ticket I got quick response after a few minutes and the problem got solved within the next one or two hours. Sometimes even faster.

After an overnight changes to the server, I started facing some technical issues with emails. After I raised support the ticket, technical team addressed it promptly and resolved it.

These people are not paying their licenses on time, and now we cannot access our emails because an expired license message appears.

Service: Workspace

Stay away from this people!

Always happy with the service of Brixly!

Been using them for a number of years for my customer's websites and they've been very helpful and reasonable when needed :)

I’ve been using Brixly for several years– Cloud and Reseller Hosting for some time now, and I can confidently say their support has been nothing short of outstanding. When I encountered a technical issue as a reseller, their team responded almost immediately — prompt, professional, and deeply knowledgeable.

They didn’t just apply a quick fix; they took the time to diagnose the root cause, clearly explained their solution, and followed up to ensure everything stayed stable. What could’ve been a stressful disruption turned into a seamless experience thanks to their responsiveness and expertise.

If you’re looking for a hosting provider whose support team truly cares and delivers fast — especially in the reseller space — Brixly is a rare find. Highly recommended.

We encountered an issue with our Python environment, and they provided us with excellent support.

Great support! The team responded quickly and solved my issue professionally. Very satisfied with the service.

As a long time reseller customer of Brixly I have always been impressed with the friendliness and professional competence of the technical support team. There have been periods when issues and response times have been frustrating, but recent improvements are very welcome. My last two tickets have been promptly investigated, issues fixed and explanation provided - which is great.