I've heard stories about contractors scamming people, so I hired Buildzoom to avoid that. it didn't help. They provided a contract with an unlicensed contractor (it turned out he faked his credent... See more
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Best experience yet in finding contractor - Sampson Built Solutions - to replace attic stairs & access and to reinforce part of attic floor. Chris & Keegan Sampson arrived as scheduled & did an in... See more
Company replied
I was very skeptical to use Buildzoom because I’ve used online resources like this before, but I’ve used them twice now to find contractors and everything went very well. I like how Buildzoom babysits... See more
Vandeck has transformed our backyard and remodeled a patio deck. Their estimates of work were accurate, communication of design was transparent, and project management skills are top notch. They're su... See more
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Company details
- #1 of 1 best companies in Building Consultant
- #7 of 7 best companies in Construction Company
- #2 of 2 best companies in Custom Home Builder
- #3 of 3 best companies in General Contractor
- #1 of 1 best companies in Home Builder
- #4 of 4 best companies in Remodeler
About BuildZoom
Written by the company
At BuildZoom we help people realize their dream homes and businesses with peace of mind, and we help local builders and designers grow their companies by meeting new clients.
BuildZoom takes in data from contractor licensing boards and building departments from across the nation and manage the most comprehensive database of contractors and permits in the United States. We use that data to evaluate a contractor and use our proprietary matching system to help property owners find the right fit for their project.
Are you building a new location for your restaurant? We can find you contractors who have built restaurants.
Are you remodeling your kitchen? We will find contractors with kitchen remodel permits completed so you know you're getting an experienced contractor.
Save time, money, & frustration by going to buildzoom.com to find a contractor for your next project.
Are you more interested in BuildZoom data? Visit buildzoom.com/data to learn more.
BuildZoom takes in data from contractor licensing boards and building departments from across the nation and manage the most comprehensive database of contractors and permits in the United States. We use that data to evaluate a contractor and use our proprietary matching system to help property owners find the right fit for their project.
Are you building a new location for your restaurant? We can find you contractors who have built restaurants.
Are you remodeling your kitchen? We will find contractors with kitchen remodel permits completed so you know you're getting an experienced contractor.
Save time, money, & frustration by going to buildzoom.com to find a contractor for your next project.
Are you more interested in BuildZoom data? Visit buildzoom.com/data to learn more.
Contact info
Howard Street 301, 94105, San Francisco, United States
- www.buildzoom.com
3.6
Average
449 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 5% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professionalism
Professionalism. Quality of workmanship. Courtesy of owner and employees.
October 14, 2024
Reply from BuildZoom
Thank you so much for the kind review. We are very happy that our team's professionalism was a highlight for you!
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Reply from BuildZoom
Thank you for the great feedback and thank you for utilizing our site!
Great service & price
Not sure why I am being asked to write this review a second time. The service we recvd from Dave, @ Ed's plumbing and electrical was excellent. Bathroom emergency, toilet let go, came timely, professional job, very reasonable price for replacement of both our toilets, and did bring what I requested, comfort height toilets with slow closing lids. Neighbor recommended them and we were very happy with the response and results
October 13, 2024
Reply from BuildZoom
Thank you for the great feedback and thank you for your business!
The work was done very profesionaly
The work was done very profesionaly and completed in a very timely manner.
October 10, 2024
Reply from BuildZoom
Thank you for the awesome feedback and thank you for your business!
Belgium just as a great job as a must…
Belgium just as a great job as a must app for any contractor
October 8, 2024
Reply from BuildZoom
Thank you for your feedback! We’re glad to hear you’ve found useful tools that benefit your contracting work.
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Avoid at all costs - empty promises
I signed up for BuildZoom’s Premium service, filled with optimism for my home design project. Unfortunately, that optimism quickly turned into frustration. Despite their claims of active engagement and expert guidance, BuildZoom failed to deliver on their promises.
From the start, the “active management” I had contracted for never materialized, leaving me to navigate every aspect of the design on my own. The feedback and guidance I expected never materialized. Instead, I received generic responses that offered little more than what I could find through a quick internet search. Pricing feedback was equally disappointing—just broad ranges without any meaningful analysis.
My project was reassigned to four different associate project managers and two project managers over the course of 15 months. The first project manager barely engaged, with only one meeting and one email in ten months. When a new manager was assigned, he left the company six months later without ever making contact, and BuildZoom didn't bother to replace him.
My experience with BuildZoom was a total waste of time and money, with "services" that bordered on fraudulent. If you're considering a home design or renovation project, save yourself the frustration, disappointment, and wasted resources that come with BuildZoom's empty promises. Your project deserves better than what this company has to offer.
October 1, 2024
Unprompted review
Reply from BuildZoom
We appreciate the feedback you’ve provided, and we are sorry to see that, despite our efforts you are dissatisfied with the services.
You were assigned both a project manager and an associate project manager throughout. In a client’s BuildZoom profile, we transparently showcase all logs of work that our team completes on their behalf. We do this in an effort to be transparent about the degree of work and effort our team puts into each project. All work performed by our team was logged in your BuildZoom account. We apologize for any confusion caused by team changes. Our project managers work as a unit, ensuring continuous support, but we understand how transitions can be frustrating. As the project did not reach the contractor bid management phase, no competitive pricing analysis or invoices were issued.
Based on our internal investigation, you received all the services that were committed to you. However, as we said previously, we regret to see that you’re dissatisfied with the services. We have been in touch with you internally and externally regarding your concerns and options for a path forward. We wish you the best of luck on your project!
Great Contractor, Miserable Experience with the Website
Signing up for build zoom resulted in a lot of spam from people scraping data from your website. I went to change my email address as a result, and this caused me to not be able to get in touch with my contractor since all communications with contractors are routed through build zoom.
You also give me no option to opt out of cookies/data tracking, and instead that message about accepting it takes up most of the screen on phone, making your website almost unusable.
So while I’m glad I found a great contractor through this site, everything else about the experience of using build zoom was pretty miserable.
October 7, 2024
Reply from BuildZoom
Thank you for taking the time to share your feedback. We’re glad to hear you found a great contractor through BuildZoom, but we sincerely regret that the overall experience wasn’t up to your expectations.
We'll make sure to escalate this feedback to our engineering team to improve these aspects.
Your input is valuable, and we're committed to enhancing our platform for all users. Please don’t hesitate to reach out if you need further assistance.
2nd bathroom renovation
This is our 2nd bathroom renovation using Abbott Plumbing. Sean is efficient, punctual and explained issues that popped up in our 1958 home. Thankfully Sean had extra parts to repair unforseen problems. Very happy with workmanship and highly recommend using Abbott Plumbing.
October 7, 2024
Reply from BuildZoom
Thank you for taking the time to share your experience! We’re thrilled to hear that your second bathroom renovation with Abbott Plumbing and Sean was such a success. It’s great to know that Sean’s efficiency, punctuality, and expertise in handling unforeseen issues in your home made the process smooth for you. We’re proud to connect homeowners with highly recommended professionals like Abbott Plumbing.
If you ever need further assistance, don’t hesitate to reach out. We look forward to helping with any future projects!
Reply from BuildZoom
Thank you for sharing your positive feedback! We're glad to hear you had a great experience, and we look forward to assisting you with any future projects.
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They did a good job!
October 3, 2024
Reply from BuildZoom
Thank you for your feedback! We're happy to hear the job went well, and we appreciate your trust in BuildZoom. If you need any further assistance, feel free to reach out!
Amazing bussiness
The work was magnificent definitely amazing work best company ever thank you
October 2, 2024
Reply from BuildZoom
Thank you so much for your incredible feedback! We're thrilled to hear that you were impressed with the work and had such a positive experience with BuildZoom. Your satisfaction is our top priority, and it's great to know we met your expectations. We truly appreciate your kind words and look forward to assisting you again in the future!
Inspection and estimate for brick work
Ken Starr is a very sincere and knowledgeable man who understood my issue, and explained the procedure to resolve it. He provided what I considered a fair estimate and he will be making my repair.
September 27, 2024
Reply from BuildZoom
Thank you so much for your thoughtful review! We’re delighted to hear that Ken Starr was able to provide you with the expertise and clarity you needed. It’s wonderful to know that he was sincere, knowledgeable, and offered a fair estimate to resolve your issue. We’re glad you found him through BuildZoom, and we look forward to hearing how your repair turns out! We truly appreciate your feedback.
Buildzoom located a contractor
Buildzoom helped us locate a tile installer we would otherwise not have found. In fact, they provided multiple names each with their credentials such as whether they were licensed or not and what to look for or ask when hiring.
July 23, 2024
Reply from BuildZoom
Thank you so much for your review! We’re thrilled to hear that BuildZoom was able to help you find the right tile installer and provide you with multiple qualified options. It’s important to us that you have all the information you need when hiring, and we're glad our platform made it easier for you to make an informed choice. Your feedback means a lot to us, and we’re happy we could assist you with your project!
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I wanted to leave review for an…
I wanted to leave review for an excellent company who provided exemplary service! I couldn't find them in order to do a Google review, & they were not accredited by the BBB so leaving a review with you guys was an awesome option! You made it very easy~ Thanks very much! :-)
October 1, 2024
Reply from BuildZoom
Thank you so much for your wonderful review! We’re thrilled that BuildZoom could provide an easy platform for you to share your feedback about the excellent service you received. It’s great to know that our site was a helpful alternative for leaving a review. Your kind words and support mean a lot to us, and we’re always here to help make the process as smooth as possible. Thanks again!
Did not solve anything
October 1, 2024
Best experience yet
Best experience yet in finding contractor - Sampson Built Solutions - to replace attic stairs & access and to reinforce part of attic floor. Chris & Keegan Sampson arrived as scheduled & did an incredible job for a great price. They were very nice, friendly, professional and left me knowing the area is now safe & secure again.
Thank you, Grace W
September 24, 2024
Unprompted review
Reply from BuildZoom
Thank you so much for your fantastic review, Grace! We’re thrilled that you had such a positive experience finding Sampson Built Solutions through BuildZoom. It’s great to hear that Chris and Keegan Sampson not only did an incredible job but also provided excellent service at a great price. We're glad they left you with peace of mind, knowing your attic is now safe and secure. Your feedback means a lot to us, and we’re happy to have been part of your successful project!
The contractor was very pleasant and…
The contractor was very pleasant and was on time, but never gave me a final receipt.
September 14, 2024
Reply from BuildZoom
Thank you for your feedback! We’re glad to hear that your contractor was pleasant and punctual. We apologize for the inconvenience caused by not receiving a final receipt. Please reach out to the contractor directly for your final receipt. Your satisfaction is important to us, and we’re here to help ensure all aspects of your experience are complete. Thank you for bringing this to our attention!
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Their CTO personally reached out to me…
Their CTO personally reached out to me to ensure I was well taken care of. Appreciate the gusto.
September 9, 2024
Reply from BuildZoom
Thank you for your kind words! We’re thrilled to hear that our CTO reached out personally and that you felt well taken care of. We strive to provide top-notch service and are glad our team’s efforts made a positive impact on your experience. Your feedback means a lot to us, and we’re always here to go the extra mile. Thanks again, and we appreciate your support!
Reply from BuildZoom
Thank you for your review! We're thrilled to hear that you found the process with BuildZoom easy and quick. Our team works hard to ensure a seamless experience, and it's always rewarding to know that we're meeting our customers' expectations.
If you need any further assistance or have additional feedback, please don’t hesitate to reach out. We’re here to help!
Takes a long time to post reviews
September 5, 2024
Reply from BuildZoom
Thank you for sharing your feedback with us. We understand that waiting for a review to be posted can be frustrating. Our team works hard to ensure that all reviews are verified and meet our guidelines, which can sometimes lead to delays.
We appreciate your patience and are continuously working to streamline the process. If you have any questions or need assistance, feel free to reach out to us directly.
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