Bupa Dental Care UK Reviews 

25,570
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,629 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and highly skilled dental professionals who consistently make everyone feel comfortable and relaxed during appointments. People also deeply appreciate receiving thorough explanations, remarkably gentle care, and highly efficient service throughout their entire dental journey. Some reviewers were not happy with communication issues, mentioning persistent difficulties reaching the practice by phone and occasionally encountering rude reception staff. A few consumers additionally felt that certain visits felt overly rushed or lacked adequate reassurance when they were dealing with significant pain or unexpected discomfort.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting the welcoming and professional environment from... See more

Service

Reviewers mention positive feedback about service, highlighting the ease of booking appointments even in... See more

Customer service

Users describe positive interactions with customer service, noting that staff go out of their way to help and... See more

User experience

People report positive experiences with user experience, highlighting smooth and hassle-free appointments... See more

Quality

Customers consistently note positive experiences with quality, praising the thorough and excellent dental... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to praise Bupa Dental Care in Bristol. Ever since I was little back in the 1960s I have had bad experiences with Dentists and because of that I didn't go to one for a very long time.... See more

Rated 5 out of 5 stars

I have just completed my orthodontic journey and would highly recommend the team at Bupa Dental Care in Poundbury. As someone who accessed orthodontic work later in life I am in my late 50's now. The... See more

Rated 5 out of 5 stars

I go to Bupa Sevenoaks, where I see Naveed for dentistry matters and Aneta as my hygienist. I've been with both for years now and feel treated very fairly. Both impressively remember things I had ment... See more

Rated 5 out of 5 stars

Superfriendly. Hi tech environment. Delightful Reception Staff. Superb Dentist who I get to have repeat visits with so I don't feel like every time is starting from scratch..... or drill as the cast m... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Emergency Dental Service

Written by the company

Bupa Dental Care is one of the UK's leading dental providers, with more than 350 practices across the UK. We offer a wide range of services, from routine dental care and hygiene appointments to orthodontics, dental implants and specialist treatments. We're committed to helping patients achieve and maintain healthy smiles through high-quality care, convenient access and flexible ways to pay.


Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(25,570)

3,455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brandi the heavenly hygienist!

I visit Brandi the hygienist every 3 months and travel an hour and 15 minutes each way to do so, as she is absolutely brilliant. So passionate about what she does, attentive and informative. She is absolutely brilliant and a credit to the practice.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

If you are looking for a great Dentist, look no further.

The Bupa Dentist in Herlington Peterborough is fantastic. All the team are friendly and efficient. Special mention has to go to Elvira and her assistant who made the visit much better by explaining each step and being friendly people. Would definitely recommend this practice to anybody needing a dentist

August 31, 2026
Unprompted review
Rated 4 out of 5 stars

tooth extraction

Booked for tooth extraction , being a person that takes warfarin i bled quite a lot but the dentist was very professional and kind and explained everything I could and couldn't do for 48hrs.i was very nervous but it all went well 100%

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great servis

Nice, clean environment, great service. All the employees are very, friendly, helpful and professional. I am always extremely satisfied and recommend.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! I signed up for this 3 months ago and they were quick enough to take the £40.50 a month. No policy number was provided and I have tried over and over to speak to completely useless customer service to get my policy number- which if you don’t have you can’t make a claim - funny that. Anyway I have just cancelled the direct debit and told them where to go. The service is a nightmare from start to finish - I suggest looking elsewhere as plenty other dental insurance out there - can’t be any worse than bupa

September 4, 2026
Unprompted review
Bupa Dental Care UK logo

Reply from Bupa Dental Care UK

Hi there, we’re sorry to read your comments. It sounds like you’re referring to Bupa UK Insurance, which has a separate Trustpilot page. Please do get in touch with Bupa UK Insurance who will be able to look into this and assist you. Many thanks, Bupa Dental Care

Rated 5 out of 5 stars

The treatment I had was implants

The treatment I had was implants. Radwan was throughout the whole procedure very patient and explained stage by stage clearly. I would recommend to any one who is a little anxious about having to have this procedure to take the plunge. I feel more confident and comfortable in myself. I have just had my 2 year check up and all is good.

September 15, 2025
Unprompted review

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