Drivers!! Very please on arrival time and departure time as well as having everybody lineup and proceed through the lineup. Even though I held the lineup the whole way, but as a personal reference, I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall good experience, but waited a long time for connecting be buses. Now that might be cruel but it would help keep the ebus on time. Also trip departures and arrivals where announced which helpe... See more
Company replied
It was ok until Barnstaple but then a woman sat near the driver chatting loudly. The bus then took a very circuitous route to Bideford, dropping her off beside the road near to some houses. He then co... See more
Company replied
Online booking and e-tickets are smooth and easy! I especially liked the reminder notice when I did not complete a booking with all my choices to date, saved and ready to confirm or cancel! I was frus... See more
Company replied
Company details
Written by the company
Busbud is the ultimate platform for all your bus and train travel needs. Our website and apps provide instant access to the most extensive global network of city-to-city buses and trains. With just a few clicks, you can easily discover thousands of destinations around the world and book your next bus or train trip online. We make it easy for you to plan your next adventure or commute and find the perfect bus or train ride to take you there. With Busbud, you can sit back, relax and enjoy the ride, knowing that you have everything you need to make your next bus or train trip a success.
Contact info
Montreal, Canada
- support@busbud.com
- www.busbud.com
4.4
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I appreciated being well looked after…
I appreciated being well looked after before the trip; I received detailed information from friendly and helpful staff.
July 5, 2026
Unprompted review
Reply from Busbud
Hello, Joanan
Thank you kindly for your review! It's heartening to hear that our staff was able to provide you with detailed information and friendly service. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Fashion
Thank you kindly for your review! Your words "Doing very good and safe" mean a lot to us. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
I recommend
The bus arrived on time, no problem finding the bus stop, everybody from the staff at the ticketshop to the bus driver were very helpful and nice. The AC was working perfectly and the bus has a decent amount of legroom.
July 3, 2026
Unprompted review
Reply from Busbud
Hello, Nina
Thank you kindly for your review! We're thrilled to hear about your positive experience with the on-time arrival, helpful staff, and comfort of the bus. Your satisfaction is our top priority. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Very good..
July 5, 2026
Unprompted review
Reply from Busbud
Hello, Santhosh
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Kenny
Thank you kindly for your review! It's wonderful to hear that you found our driver to be good. We at Busbud love helping you search, compare, and book your sustainable travel needs! Your kind words motivate us to continue providing top-notch service. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
very fast and easy to make booking
July 5, 2026
Unprompted review
Reply from Busbud
Hello, Natalia
Thank you kindly for your review! We're thrilled to hear that you found our booking process fast and easy. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Derrick
Thank you kindly for your review! We're glad to hear that you found your travel experience to be comfortable. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
No hustles at all..organized.quite a…
No hustles at all..organized.quite a number of busses per day..smartness and ubuntu from the staff
July 3, 2026
Unprompted review
Reply from Busbud
Hello, Sipho
Thank you kindly for your review! Your positive feedback about our organization, variety of buses, and our staff's display of ubuntu is greatly appreciated. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
I had a great experience on this bus…
I had a great experience on this bus trip. The bus was clean, comfortable, and well-maintained. The driver was professional, friendly, and made the journey feel safe from start to finish. We left and arrived on time, and the ride was smooth and relaxing. Overall, I’m very satisfied with the service and would definitely recommend this bus company to anyone looking for a comfortable and reliable trip. Thank you for making my travel experience enjoyable!
July 3, 2026
Unprompted review
Reply from Busbud
Hello, Guia
Thank you kindly for your review! Your positive feedback about the cleanliness, comfort of the bus, and professionalism of the driver is much appreciated. We strive to ensure a safe, reliable, and enjoyable journey for all our passengers and it's wonderful to hear that your experience was exactly that.
We at Busbud love helping you search, compare, and book your sustainable travel needs! Your recommendation means a lot to us and we're delighted to know we'll be your choice for future travels.
We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Booking process was ok
Booking process was ok, even though prices surprisingly changed right before the payment.
July 4, 2026
Unprompted review
Reply from Busbud
Hello, Sara
I'm sorry to hear that you experienced an unexpected change in prices during your booking process. We understand how this may have surprised you and we appreciate your patience.
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Very good simple and easy to navigate
Very good simple and easy to navigate
July 4, 2026
Unprompted review
Reply from Busbud
Hello,
Thank you kindly for your review! We're thrilled to hear that you found our platform simple and easy to navigate. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Peter
Thank you kindly for your review! We're thrilled to hear that you found our platform easy to use and access, and you appreciated our affordable rates. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Drivers were very professional and nice
Drivers were very professional and nice
July 2, 2026
Unprompted review
Reply from Busbud
Hello, Thulani
Thank you kindly for your review! It's wonderful to hear positive feedback about our professional and courteous drivers. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello,
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! Your delightful experience is exactly what we aim for. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Longer trip than expected due to road…
Longer trip than expected due to road closure and construction but overall good b
July 3, 2026
Unprompted review
Reply from Busbud
Hello, Bonnie
We're sorry to hear that your trip was longer than expected due to road closures and construction. We understand how frustrating travel delays can be.
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Deanna
Thank you kindly for your review! Your words "Short Sweet Easy" perfectly summarize what we strive for at Busbud. We love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
very relaxing journey enjoyable smooth…
very relaxing journey enjoyable smooth ride
July 3, 2026
Unprompted review
Reply from Busbud
Hello, Michael
Thank you kindly for your review! It's heartening to hear you had a very relaxing and enjoyable journey with a smooth ride. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Tshepo
Thank you kindly for your review! We at Busbud love hearing that our platform made it easy for you to book your bus travel. Our mission is to help you search, compare, and book your sustainable travel needs with ease! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Walter
Thank you kindly for your review! We're thrilled to hear that you enjoyed your journey with its clean environment, comfortable ride, and punctuality. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
It was easy booking and receiving the…
It was easy booking and receiving the information for travel.
Everything was a great experience, but I arrived really late.
July 2, 2026
Unprompted review
Reply from Busbud
Hello, Claudia
We're sorry to hear that you arrived later than expected. We understand how important timing is when planning a journey, and we appreciate your patience with this inconvenience.
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
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