I found Buzz on a search engine after looking for 6 viterous rice bowls. Well priced so placed my order. A few days later it was dispatched and I received tracking updates. Arrived as expected excep... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great pricing and fast customer service. I had to email as I was expecting my order to arrive sooner than it did. They explained they were waiting for one item to come back in stock but would send w... See more
Company replied
I rarely do reviews because 9 times out of 10 you order, it’s delivered and it’s what you ordered. This should be normal. And sure enough I ordered, it was delivered and it was what I ordered. Howev... See more
Company replied
Spotted item on line. Tried to order but had an issue so made a call and was dealt with promptly and efficiently. Had a call back re delivery and installation. Item delivered on time and delivery peop... See more
Company replied
Company details
Information provided by various external sources
Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.
Contact info
Unit F Woodside Industrial Estate, CM23 5RG, Bishop's Stortford, United Kingdom
- 01279876500
- sales@buzzsupplies.co.uk
- www.buzzcateringsupplies.com
4.1
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have ordered from them several times…
I have ordered from them several times and i always happy with my purchase.Great selections for catering stuff. Great value for money.
April 2, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Daisy
Good morning
Many thanks for you review and for confirming great selection and value for money.
Kind regards
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Multiple time I tried
Multiple time I tried, says items are in stock, after paying, you have to wait several days to receice they will say items arent available
April 13, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi
Good morning
Please accept our apologies for the delay with your order, if you have any more issues please email sales@buzzsupplies.co.uk with your order number and we can help you.
Kind regards
Great products which arrived well…
Great products which arrived well packaged. Delivery delayed by one item which was out of stock - it would have been helpful to have been informed about this. Otherwise very happy overall and will definitely use again.
April 8, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Hazel
Good morning
Please accept our apologies you had a delay with your order, but pleased you are happy with the products.
Kind regards
Please AVOID this company
O purchased from this "company" more then 10k furniture.. everything brand new.. 2 of the dishwashers were faulty..4 months used..and without using them much..broken..only parts covered from them.. 1 year warranty of what? Absolutely embarrassing costumer service and policy.. i'm sure i will never buy bot even a spoon from them and all the people i know..
SCAMMERS
April 1, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Pasquale
Good morning
Please accept our apologies for any issues you have had if you can email service@buzzsupplies.co.uk if you have anymore issues they will be able to help you.
Kind regards
Avoid this seller
Avoid this seller. On their website they show you nice, available items, and you pay expecting to receive them the next working day. But it can take up to 10 days, and they have no contact or communication with you after the sale. You have to call them every day to follow up, and they give you a different, ridiculous excuse. In the end, they promise to send your items “next week"
April 9, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi
Good morning
Please accept our apologies for the delay with your order if you have any issues please can you email sales@buzzsupplies.co.uk with your order number and we can investigate for you.
Kind regards
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Unfortunately they did not have the…
Unfortunately they did not have the £2000 dishwasher i purchased they did take the money then offered me an inferior one for £1400 I accepted this as needed dishwasher fast i have still not received my £600 back this was over 5 days ago .
March 29, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Scott
Please accept our apologies for not having the stock if you can email sales@buzzsupplies.co.uk with your order number we can investigate the refund for you.
Kind regards
Over a week for delivery when it stated…
Over a week for delivery when it stated next day delivery, had to call to check the order had been placed.
March 30, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi John
Good morning
Please accept our apologies you had a delay with your order. If you have any issues please email sales@buzzsupplies.co.uk and we can investigate for you.
Kind regards
Excellent service from order to…
Excellent service from order to delivery such good price
March 31, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Paul
Thank you for your review.
Kind regards
Stainless Steel Teapots
I have bought 8 stainless steel teapots and they are absolutely beautiful, strong and sturdy. They were delivered promptly. I would highly recommend using this company.
April 2, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Dorothy
Good morning
Many thanks for your review happy to hear the teapots are what you wanted.
Kind regards
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Ordered crockery from Buzz
Ordered crockery from Buzz, it was delivered straight from the manufacturer, boxes were wet and one box had collapsed at the delivery depot. I phoned Buzz and received a replacement the next day. Excellent customer service. Thank you 😊
March 26, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi
Good morning
Please accept our apologies for the damaged delivery. Thank you for confirming replacements arrived quickly and safely.
Kind regards
Prompt Delivery
Ordering was easy. Email response and updates regarding delivery. Arrived promptly. Well packaged. Items as described.
March 30, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi David
Many thanks for confirming you are pleased with your order.
Kind regards
Fab products & service
Fab products, well packaged & delivered promptly. As a business in the northern highlands of Scotland we value the service from buzzcatering.
The plates are beautiful
March 31, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Kacey
Good morning
Pleased to gear you are happy with your order.
Kind regards
Excellent quality
I ordered some champagne flutes and some high ball glasses to use for parties.
I wanted something nice enough to serve to guests, but also robust and dishwasher safe.
I was most impressed with the quality of the products I purchased and found them to be good value for money.
March 25, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Kate
Good morning
Many thanks for your review pleased that you are happy with your purchase.
Kind regards
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Top job
Great company with great prices and delivered on time effortlessly . Makes my life so much easier .
March 17, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Philip
Good afternoon
Many thanks for your review and confirming prices are great.
Kind regards
excellent company to do business with old school, customer comes first
The product was what we wanted. Service and delivery excellent together with competitive pricing.
March 19, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Trevor
Good morning
Happy to hear the product was what you needed and our service was excellent.
Kind regards
No Communication and a wrong order
Ordered 12 small metal milk churns. 9 were the right size, 3 were not and delivery took AGES. I'll go back to Nisbets next time.
March 24, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Khanivore
Good morning
Please accept our apologies for the incorrect product id you email sales@buzzsupplies.co.uk with your order number and a photo of what you received we can investigate for you.
Kind regards
Found exactly what I was looking for
Found exactly what I was looking for, asked for extra details and these were supplied immediately, delivery was on time, couldn’t ask for anything better.
March 12, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Katherine
Good morning
Many thanks for your review and happy you found what you needed.
Kind regards
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Beer Drip Tray
Easy ordering experience with exact items as described.
March 19, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Mr Bridges
Good morning
Many thanks for you review.
Kind regards
Cocktail sticks.
Quality item. Much stronger than usual stock. Perfect for application. Arrived undamaged. Delivered in time for use at function. Will use Buzz for further items.
March 11, 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Michael
Good morning
Thank you for your review and confirming the product was perfect. Look forward to your continued business.
Kind regards
Reply from Buzz Supplies Ltd
Hi Loraine
Good morning
Many thanks for your review and rating.
Kind regards
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