www.cabreramedina.com/EN Reviews 

10,360
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly staff who provide a straightforward, hassle-free rental process without any aggressive upselling or unexpected charges at the desk. Travelers consistently note the exceptional value for money, stating that vehicles are generally modern, clean, well-maintained, and perfectly suited for a relaxing holiday. However, some customers also noted frustrating issues with vehicle maintenance, mentioning specific experiences such as finding low fluid levels, mechanical failures, or receiving cars that were not properly cleaned. A few reviewers expressed dissatisfaction with unhelpful staff members and poor car conditions upon arrival.

What people talk about most

Service

Consumers find service to be positive, highlighting quick, efficient, and hassle-free vehicle pick-up and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as polite, friendly, and... See more

Product

People report positive experiences with product, noting that vehicles are generally modern, clean, and well... See more

Quality

Reviewers mention positive feedback about quality, consistently describing vehicles as brand new, spotless,... See more

Price

Customers report great satisfaction with the pricing, highlighting competitive and reasonable rates with no... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Sta... See more

Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle. ps. I forgot my wall... See more

Rated 5 out of 5 stars

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before ar... See more

Rated 5 out of 5 stars

My car rental experience with Cabrera Medina in Lanzarote was excellent. The car was comfortable, modern, economical, in perfect condition, very clean inside and out..the car was delivered near my ho... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,360)

187 reviews in the last 12 months

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Rated 5 out of 5 stars

Just so Simple

Just so Simple. Turned up at Lanzarote arrival, handed over my driving license and 5 minutes later I was driving out of the airport. Just as easy to return. Park your car in a numbered bay, hand in the key and head to departures

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Straightforward

Straightforward. No need for credit card/deposit and everything included. Friendly, helpful staff. Lots of car choices available

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Could not fault it

For the first time (having used other agents), everything was included in price. Well done. We were asked to park in same place as when we collected, but that was occupied so we left car outside office in car park which was fine.

March 12, 2026
Unprompted review
Rated 3 out of 5 stars

A man of few words!

We always use this company - you can see from the reviews how good they are.
But our last visit to the Lanzarote Airport desk was disappointing; the older gentleman that served us made us wait until he had put a knot in his tie, and did not say a word to us throughout, apart from "sign here!" When I asked questions, he just pointed at parts of the paperwork.
All the other staff have been very good, and I know that this member of staff was the exception, rather than the rule....but the experience really stayed with us. He seemed resentful of us, with no words, and no eye contact or assurances, despite our obvious excited holiday vibe!
He was on his own, initially, so perhaps he was under pressure? Not my fault, though.
But I am a great fan of the company, so I cannot understand why he would be so unpleasant.
I actually went back to the desk when were leaving to get his name, as it had dwelled on me so much during my stay, but he was not there!
Otherwise, the car was great (as always) and the handover and return was quick and simple.
Let's hope this was a one off!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

We always book through Cabrera Medina

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before arriving and full insurance. No checks seem to be made when returning the car. Just drop the keys off and go. Very happy to recommend.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

An excellent company

We decided last minute that we did indeed need a car for part of our time on Lanzarote. I was able to book one at short notice and the pick up from a nearby hotel was hugely helpful. Everything about the rental was easy and efficient. What an excellent company!

March 7, 2026
Unprompted review

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