www.cabreramedina.com/EN Reviews 

10,360
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly staff who provide a straightforward, hassle-free rental process without any aggressive upselling or unexpected charges at the desk. Travelers consistently note the exceptional value for money, stating that vehicles are generally modern, clean, well-maintained, and perfectly suited for a relaxing holiday. However, some customers also noted frustrating issues with vehicle maintenance, mentioning specific experiences such as finding low fluid levels, mechanical failures, or receiving cars that were not properly cleaned. A few reviewers expressed dissatisfaction with unhelpful staff members and poor car conditions upon arrival.

What people talk about most

Service

Consumers find service to be positive, highlighting quick, efficient, and hassle-free vehicle pick-up and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as polite, friendly, and... See more

Product

People report positive experiences with product, noting that vehicles are generally modern, clean, and well... See more

Quality

Reviewers mention positive feedback about quality, consistently describing vehicles as brand new, spotless,... See more

Price

Customers report great satisfaction with the pricing, highlighting competitive and reasonable rates with no... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Sta... See more

Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle. ps. I forgot my wall... See more

Rated 5 out of 5 stars

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before ar... See more

Rated 5 out of 5 stars

My car rental experience with Cabrera Medina in Lanzarote was excellent. The car was comfortable, modern, economical, in perfect condition, very clean inside and out..the car was delivered near my ho... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,360)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I met a professional and kind team in…

I met a professional and kind team in Lanzarote airport.
I got the car very fast and easely. And it was easy to when we came back to deliver the car.

It xas the soncond time I booked with Cabreamedina.
I'll choose this agency again the next time.
Best Regards

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

No fuss pick up

No fuss pick up, no fuss drop off. Good prices and pleasant, helpfull staff. Great car hire experience.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

We use cabrenamedina 2 or 3 times a…

We use cabrenamedina 2 or 3 times a year after a recommendation many years ago .
We have always received excellent service from the moment we started hiring . Their vehicles are always spotless and of high quality and the,terms and conditions for rental are simple and cover any eventuality .
Highly recommend.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Cabrera Medina by far the best.

I have used Cabrera Medina for years now. An excellent service. I never had any problem or never had to pay any extra charges. Top quality cars and friendly staff. Full comprehensive cover also

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

From the initial booking to dropping…

From the initial booking to dropping off the key was excellent.
I always look after hired cars as if they were my own.
I parked the car carefully in a designated car park.
When I returned someone had driven into the car.
The hire company were excellent and I showed them the damage and explained what happened.
I was assured this is covered and is no problem.
A very transparent car hire company with no try to up sell anything at the desk on collection.
I recommend them highly.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service as normal

Fantastic service as normal , very reasonably priced , great cars , professional staff .
Lots of offices to collect or return cars to .
No reason to go elsewhere.
Been renting cars regularly for six years
100%
Thank you
Tim Scott

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Not the first time we hire a car here!!

Not the first time we hire a car . This was the 5th time!! You do not do that when you are not satisfied!!
The prices are interesting . You order, get your car , pay , and bring the car back. Top!!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Simple, straight forward and cost effective booking! Excellent brand new cars!
Dropping off was so easy and straightforward too! I always use this company and will continue to do so! Booking again for May as I won't use anyone else 👍

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Good compagnie

Within walking distance of the airport, good and fast service. No hassle when returning the car either. A full tank is sufficient.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

The staff was extremely helpful when…

The staff was extremely helpful when booking and when I asked questions after booking. The checkout process was extremely smooth, as well as when returning the car. My only complaint was that the car was not ready when we arrived to get it.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

All in all very good

From picking up the car to dropping it off all was good. I would say it would be nice to have picture of where the damage is on the car even though its fully insured

February 7, 2026
Unprompted review

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