Canada Flowers Reviews 

678
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 491 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that floral arrangements consistently arrive right on time and bring immense joy to recipients. People also deeply appreciate the exceptionally easy online ordering process, alongside a wonderfully wide selection of beautiful items available at great prices. Some reviewers were not happy with delivery problems, mentioning that orders occasionally failed to arrive on the scheduled day or completely lacked proper tracking updates. A few customers also noted receiving unique arrangements that looked noticeably different from the online pictures or contained flowers that were already wilted.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the floral arrangements are fresh, beautiful,... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising timely arrivals and... See more

Order

Customers had ambiguous experiences with order processes, as opinions varied significantly. Many reviewers... See more

Quality

People report ambiguous experiences with quality, as opinions are divided. Many consumers praised the fresh... See more

Service

Consumers find service to be a delight, frequently praising the top-notch quality of the flowers and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made a mistake on the delivery date when ordering online. I called to ask if I could change it, and they were very accommodating. The delivery was for a different city than that in which I live; m... See more

Rated 5 out of 5 stars

If I could give more stars, I would! I had ordered flowers to be delivered to my sister-in-law for her birthday. She ended up in hospital for a couple of days before the delivery but did make it home... See more

Rated 5 out of 5 stars

The flowers are absolutely stunning. Red and Yellow roses with baby breath. The flowers were perfect. No discoloration. I called in the morning and they were delivered in the afternoon. The recip... See more

Rated 5 out of 5 stars

Your on line communication was superb, as was the delivery. My friend was so happy with the flowers and displayed them them, at her catered, birthday dinner, that evening.


Company details

  1. Florist
  2. Flower Market

Written by the company

As an online floral e-commerce retailer, Canada Flowers has provided local, national and international online flower delivery services since 1997. As a retail florist with a reputable 'brick and mortar business, Canada Flowers has been in the flower business for 60 years. CanadaFlowers.ca is the online gifting company that makes sending as enjoyable as receiving. We've created a seamless, one-of-a-kind experience to help make anyone's day from coast to coast. Much of our 'brick and mortar flower shop locations have been transformed into a full-service, high-tech customer service, retail contact centre and shipping facility, complete with a high-tech photo studio, secure climate-controlled server room, and more. We offer a wide selection of personal and corporate floral and gift items appropriate for any occasion and every sentiment. Our catalogues include; fresh flowers, plants, balloons, chocolates and gift baskets. For convenience, we offer a full-service Corporate Client Services department, with a different phone number and dedicated staff designed to meet all the needs of our customers.


Contact info

4.2

Great

TrustScore 4 out of 5

678 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(678)

498 reviews in the last 12 months

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Rated 4 out of 5 stars

Sun and Sky Flowers

The flowers I ordered for delivery were for a baby boy and the parents were pleasantly surprised! They said that flowers were fresh and beautiful!! Thank you Canada Flowers 😊

August 4, 2026
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Rated 5 out of 5 stars

Great experience

Great experience, the bouquet was, an several days later, still is beautiful. Delivery bang on time. I recommend fully this service.

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

Never order from this company. It’s a scam

I ordered online and got email confirmed with delivery time and place for the funeral, but flowers never get delivered. I tried to call and email, but nobody answered. I have no choice but call credit card company to dispute charges. This is a terrible experience to deal with is scam company and very upsetting for being no flowers at the funeral home.

August 4, 2026
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Rated 2 out of 5 stars

To be honest quite dissapointed

To be honest quite dissapointed. The fact there is no tracking. No notifcation stating flowers were out for delivery and the estimated delivery time being an 8 hour window is crazy. After speaking to someone the day of delivery and being assured I would be notified once the flowers were delivered, I was not notified for two days after they had been delivered. On top of this the flowers looked nothing like what was pictured. I understand some variation is likely but the delivered product looked nothing like what was pictured or what I was expecting. Had I know this would be what was delivered I would never have ordered them.

August 1, 2026
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Rated 5 out of 5 stars

Wonderful Customer Relations

I made a mistake on the delivery date when ordering online. I called to ask if I could change it, and they were very accommodating. The delivery was for a different city than that in which I live; my friend sent a picture of the flowers and they were just beautiful. I was extremely pleased, as was she, after having had a serious surgery. I would definitely use this florist again.

July 29, 2026
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Rated 5 out of 5 stars

Easy to order online

Easy to order online. Good timely communication re order and delivery .

Delivery was to my request.
Recipient sent photo to show me. Looked like what I has expected. She was pleased..

July 27, 2026
Unprompted review
Rated 2 out of 5 stars

Beware substandard substitutions!

I ordered a tall double stemmed cymbidium orchid, a particularly unique and beautiful type. Instead, and without consulting me, this company sent a much inferior phaleanopsis which I could have ordered from DoorDash for a quarter of the price I paid.
When I complained I was told to refer to their substitution policy! That’s it that’s all.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Recipient was pleased with the flower…

Recipient was pleased with the flower arrangement and birthday balloon. Recipient sent me a photo of the arrangement and I agree that it was very lovely ☺️
Thank you for a positive experience❣️
Luise Neufeld Tarczy

July 28, 2026
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Rated 5 out of 5 stars

The process of ordering was very easy…

The process of ordering was very easy and they were able to get our purchase delivered on time with short notice. The flower arrangement was beautiful and the bear that went along with it made it very special for the person who received it. Will definitely be ordering from Canada Flowers again.

July 23, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible product, terrible service

Some of the flowers were wilted when they arrived (for my wife on our 43rd anniversary) and the rest wilted within two days. I would expect a bouquet for this price ($108) would last about a week. Canada Flowers were not all helpful when we complained. Initially, they refused to correspond at all with my wife, since she was not the purchaser. To be fair, they replied to me quickly -- to say they would do nothing more than an insulting 15% offer on my next order (as if I would ever make one!) I will never use this company again and I urge others to avoid them. I am not a habitual complainer. I am not in the habit of posting bad customer reviews. This is the first such review I have posted in many years (I am 68). I do not doubt that other customers have had good experiences with this company (though I see that 33% have posted reviews like mine). I recognize that the company orders from local florists and that the local vendor might be at fault in my case. But Canada Flowers has been unhelpful in resolving a problem for which they have ultimate responsibility. I do not like writing bad reviews and it takes a lot to make me take time out of my day to write one. Canada Flowers managed to bring me here. No mean feat.

July 20, 2026
Unprompted review

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