Canada Post Reviews 

So I had ordered a package from eBay back on April 1st, the package came from Los Angeles, California, USA and the delivery process in the USA was really fast, went from LA to Chicago in under a day and was processed a day later too, then it get shipped to Canada Post in Mississauga the delivery process from that to the package coming to Windsor (where I live) was quick, my problem occurs when I was told that my package would arrive on the 17th of April when I was available, but then the package got delayed to the 20th with no warning whatsoever, the 20th is a day I'm not available on as I now have to find someone who can pick up my package for me on Monday otherwise I have to go to one of the facilities where my package is being held at, another issue I have is that when I had placed my order I had never gotten a warning that I was going to have to pay Duty and taxes on my package, I wish they could've warned me about it instead of showing it last minute.

Really frustrating to see one side of the world get efficient services only for it to be let down by Canada Post's terrible shipping times and inability to not be misleading.

UPS or FedEx (from my experience) wouldn't have rested till I got my package. If you have the option to avoid Canada Post, AVOID it is not worth the hassle.

Customer support sucks too, the AI is more helpful than the actual support workers which says a LOT about how much effort they truly put into working.

UPDATE: Package got delayed again :D, it was said to arrive on the 20th and now it's delayed to the next day, avoid this service and use something else ASAP

I am highly disappointed I've been waiting for my package I have been tracking it for a week now this morning it told me it was arriving in between 930-130 now I received message saying it's not coming until next week now of I knew this was gonna happen I would've sent it threw a more reliable company at this point I dont trust canada post anymore there word isn't solid to there customers it's a big game to a company you would think would have more pride in there representation I'm highly upset about this more so at myself for not trust ups which was my other option never again will I use canada post nor suggest them to anyone I know using a delivery service

The delivery times are extremely long. A pkg out for delivery in Sudbury Ontario takes 2 days to get to Capreol Ontario, 45 minutes away. They are constantly delayed and I never receive my pkgs on time. Annoying and frustrating to say the least

Once again, Canada Post fails to deliver a parcel to my community box, says it's delivered but the box is empty AGAIN! I've lost track of how many times they've failed to do the one thing they're supposed to do...Deliver mail! What a joke, NEVER use them, use a reliable service from any other parcel delivery service.

This whole process of opening a service ticket to try and find my parcel is just a delay tactic while Canada Post hopes the lost or stolen parcel turns up. In the meantime, they send automated emails to both parties asking for information that has mostly already been submitted to make it seem like they are actually trying to do something.
There is someone somewhere who knows the truth about what happened to this large parcel. And, as expected, I was not given any kind of report on when and where my parcel actually disappeared off the Canada Post system even though I requested that information. The only thing that will relieve the stress and frustration of this bad experience would be to have someone else care about what happened to my daughter’s parcel besides me and her.

I have had such a wonderful experience with the Canada Post, Toronto. I had gone to the Shoppers Drug Mart location at the Eaton Centre. Mr. Dave was so helpful and kind. The knowledge he has is remarkable, extremely polite and willing to help, even though it was closing hours. I truly appreciate his patience and kindness. Thank you, Mr. Dave!

Canada post is a joke our community mailbox was taken by an accident, it was reported and 3 weeks later no reply as to when it will be replaced not even notification from them of how people get their mail. Disgusting service total joke. They deserve a 0 rating.

Worst experience with this company. They don't train their employees properly. 5 people told me different information and making me waste my time and money to pay for their low quality service. If i have a choice i would never use their company to receive or send mail.

I sent my son a care package, with cologne samples, taped the tops well, and packaged in a zip lock bag. I added red stickers to clearly marked the box "fragile, liquid, and this side up". The package arrived trashed.. and obviously had been kicked around. I wonder if they did that on purpose? It should not even have been delivered!

Lazy union workers that complain about working. Consistently going on strike delaying parcel delivery. It takes them days to deliver something from Laval, QC, to Ottawa, ON. I could have literally jogged to quebec, got the order, and jogged back quicker and with an extra $30 saved in my pockets.

I work for pharmacy company and there is a guy who come for pick up the all packages Kosal
just want to tell that he is really a great professional, calm and working hard and his customer service skills are amazing.

The worst for parcel delivery. Package was picked up in B.C. And was to be delivered to Saskatchewan. Sat in B.C. For many days and then was sent to Toronto. 10 days after package was received in B.C., it is now being sent from Toronto, to me in Saskatchewan. They wonder why they are losing money...thy are awful. 10 days...10 days and counting.

I was at the post office in Newmarket and Benham went above and beyond to help me.

My keys with a War Amps tag were deposited for me by a restaurant owner out of town. She asked if I would come and pick them up but I thought that with the tag I would have them in a week. That was Feb 14. As of today .. April 3, I have not received them yet.I have phoned CP at least 4 times and got the runaround each time. They don't care

VERY VERY VERY SLOW SHIPPING. My package was in missisauga for 10 days.

The worst company with very poor customer service

wondering why we pay for a service for delivery, they say they tried to deliver it but I have a camera.. no delivery attempt.. call them for support they say too bad you have to go pick it up now we don;t re-deliver. even though they never made the attempt?

this is why Can post is goin g down fast.. DO NOT USE THEM

The worst company ever. They NEVER deliver! They always stick a post it and run away

I called into Canada Post yesterday and was called Madam by the agent at least THREE TIMES after I told him I was a sir and NOT a madam. He kept calling me madam at least three times after I corrected him which was rude and disrespectful.

Same package lost twice. First one said "delivered" when it wasn't. Second had a delivery date change to item delayed and then lost. No follow up on either "service ticket" from them. They just don't care one bit about whether or not you get your package because they are so far underwater financially and so antiquated in terms of tracking and customer service. Tragic really that the national postal service of Canada is just a big joke now.