Canadian Appliance Source - Halifax Reviews 

2,340
TrustScore 4.5 out of 5

4.6

215 Chain Lake Dr., Unit 4A, B3S1C9 Halifax, NS, CA


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Rated 5 out of 5 stars

It was very convenient, my washer quit recently and I ordered a new one from Canadian appliance source . It was delivered within a week , they hooked it up and took my old one away. I am very happy w... See more

Company replied

Rated 5 out of 5 stars

A Store is just a store. What made this experience great was the attention of my sales person Uves who kept in constant contact with me (even on his days off) - I am very pleased with the product, the... See more

Company replied

Rated 5 out of 5 stars

Everything was smooth and seamless. Delivery team was great. Sales team was great. Really enjoyed our experience, will follow up on future appliance purchases!

Company replied

Rated 3 out of 5 stars

I bought the fridge sight unseen, from photos on the internet. When it was delivered I realized that it was not suitable. When I reached out regarding a possible exchange, one day after it was delive... See more


Company details

  1. Appliance Store

About Canadian Appliance Source - Halifax

Written by the company

Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.

Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.

Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.

A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.

Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.


Contact info

  • 215 Chain Lake Dr., Unit 4A, B3S1C9, Halifax, NS, Canada

  • 9027011106

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,340)

6,395 reviews in the last 12 months

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Rated 5 out of 5 stars

Great prices

Great prices, great service and ultra fast delivery. We will continue to buy appliances from there.

July 19, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Hamish,

Thank you for your wonderful review! We're so pleased to hear you appreciate our pricing, service, and quick delivery. We truly value your continued business and look forward to assisting you with future appliance purchases.

CAS

Rated 5 out of 5 stars

Exemplary Service

A Store is just a store. What made this experience great was the attention of my sales person Uves who kept in constant contact with me (even on his days off) - I am very pleased with the product, the price, and the extended warranty but most of all with the personalized service I received from Uves Rajput - I will shop with him again.

July 17, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Nicholas,

Thank you for your wonderful review! We're thrilled to hear that Uves provided such attentive and personalized service throughout your experience. We truly appreciate your business and are grateful for your trust in CAS. We look forward to serving you again, and we’d be thankful if you recommended us to your family and friends!

CAS

Rated 5 out of 5 stars

It was very convenient

It was very convenient, my washer quit recently and I ordered a new one from Canadian appliance source . It was delivered within a week , they hooked it up and took my old one away. I am very happy with the appliance and with the delivery experience. I would highly recommend them.

July 16, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

H iDave,

Thank you for your wonderful review! We're glad we could make replacing your washer convenient with quick delivery, professional installation, and removal of your old appliance. We truly appreciate your business and your recommendation, and we look forward to serving you again. Please feel free to recommend CAS to your family and friends!

CAS

Rated 5 out of 5 stars

Great pricing

My new appliance showed up on time. Delivery people were friendly and fast.

July 9, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Happy,

We're so pleased to hear that your new appliance arrived on time and that our delivery team provided friendly and efficient service. Thank you for sharing your positive experience!

CAS

Rated 5 out of 5 stars

Everything was smooth and seamless

Everything was smooth and seamless. Delivery team was great. Sales team was great.

Really enjoyed our experience, will follow up on future appliance purchases!

July 16, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi,

Thank you for your wonderful review! We're so pleased to hear that your experience with us was smooth and seamless, and that both our delivery and sales teams provided great service. We truly appreciate your business and look forward to assisting you with future appliance purchases.

CAS

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Professional, Helpful & Friendly

⭐⭐⭐⭐⭐

We recently purchased a Whirlpool washer and dryer from Canadian Appliance Source, and the entire experience was excellent.

Our salesperson, **Ishaan**, was incredibly knowledgeable, patient, and helpful throughout the process. He took the time to answer all of our questions and helped us choose a washer and dryer that suited our needs without any pressure. His product knowledge and professionalism made the decision much easier.

Delivery was on time, and **Vikram** and the delivery team were friendly, courteous, and professional.

We're very happy with our new Whirlpool washer and dryer and with the outstanding customer service we received from start to finish.

Thank you to Ishaan, Vikram, and the entire team at Canadian Appliance Source for making this such a positive experience. We wouldn't hesitate to recommend you to family and friends!

June 27, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi William,

Thank you for your fantastic review and for choosing CAS! We're thrilled to hear that Ishaan, Vikram, and our delivery team provided knowledgeable, professional service and made your washer and dryer purchase experience so positive. We truly appreciate your business, look forward to serving you again, and hope you'll continue recommending CAS to your family and friends. Enjoy your new Whirlpool appliances!

CAS

Rated 5 out of 5 stars

Knowledge of sales person

Knowledge of sales person, quick service and very experienced installers.

July 7, 2026
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Reply from Canadian Appliance Source - Halifax

Hello Leslie

We are wonderful to hear that our showroom expertise and installation team hit the mark for you.

We look forward to seeing you at the store again down the road!

Regards,
CAS

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Everything ordered online as we knew what we wanted. Price point was excellent.

June 29, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hello Sharon

We are happy that our digital platform made it completely seamless to secure your order and find the perfect price point.

We look forward to coordinating with you on your next project!

Warmly,
CAS

Rated 5 out of 5 stars

The salesperson was polite,helpful,and…

The salesperson was polite,helpful,and efficient and made us feel comfortable.The delivery went well.

June 28, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hello Carol

We are so glad that our representative made you feel entirely comfortable and that your drop-off went smoothly.

We look forward to assisting you with any future appliance needs!

Regards,
CAS

Rated 1 out of 5 stars

Uninformed salespeople

The salesperson did not know the purchased Bosch dishwasher required and elbow for the water supply ….this made installation more costly and excessively time consuming……I asked the question if this machine required an elbow prior to purchase and the response was all about the electrical connection saying this is all you need…speaking with the sales manager later he advised me we can’t know everything about all the machines…very dismissive.

June 27, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Dear Mike,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience and understand your frustration regarding the installation requirements for your Bosch dishwasher.

In some cases, additional fittings such as an elbow connection may be required depending on the existing water supply configuration in the home, and this can vary by installation setup. We apologize if this was not clearly communicated at the time of purchase.

Sincerely,
CAS

Rated 5 out of 5 stars

Salesperson was pleasant

Salesperson was pleasant, and knew the product well. Delivery was executed as promised, with helpful text updates as the truck made its rounds. No unpleasant surprises or issues. Good experience!

June 25, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Norm,

Thank you for your wonderful review! We’re glad to hear our salesperson was knowledgeable and pleasant, and that your delivery was completed as promised with helpful updates along the way. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!

CAS

Rated 5 out of 5 stars

Removal of appliance was not added when…

Removal of appliance was not added when ordered maybe online glitch. I called they rescheduled for the removal and no additional fee. This was very helpful as we were left with old appliance in the kitchen.

June 17, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Robert,

Thank you for your feedback! We’re glad our team was able to quickly reschedule the appliance removal at no additional charge and help resolve the issue for you. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!

CAS

Rated 5 out of 5 stars

The sales team were very knowledgeable…

The sales team were very knowledgeable and based on their expertise I believe that I made the right decision. I purchased the washer and dryer for my daughter and she loves them!!!!

June 23, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Troy,

Thank you for your kind review! We’re glad to hear our sales team’s knowledge helped you feel confident in your decision, and that your daughter is enjoying her new washer and dryer. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!

CAS

Rated 5 out of 5 stars

Knowledgeable staff and great service

Knowledgeable staff, quick delivery and setup. Very happy with our experience.

June 21, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Michelle,

Thank you for your wonderful review! We're delighted to hear you had a great experience with our knowledgeable team and quick delivery and setup. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.

CAS

Rated 5 out of 5 stars

Great service in the store

Great service in the store, competitive prices and awesome fast delivery with staff that worked fast and clean. 😊 highly recommend CAS !

June 12, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Lizeth,

Thank you for the wonderful review! We're delighted to hear that you enjoyed our service, pricing, and fast delivery. We truly appreciate your recommendation and your business. We look forward to serving you again, and would love for you to continue sharing CAS with your family and friends.

CAS

Rated 5 out of 5 stars

Very helpful sales person

Very helpful sales person, seamless delivery experience. Have now bought three appliances (washer, dryer & stove) and happy with each experience

June 19, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Branda,

Thank you for your continued support! We're thrilled to hear you've had great experiences with all three of your appliance purchases and that both our sales team and delivery crew met your expectations. We truly appreciate your repeat business, look forward to serving you again, and hope you'll continue to recommend CAS to your family and friends.

CAS

Rated 5 out of 5 stars

Was quick easy process

Was quick easy process, very professional and delivered as promised on time

June 18, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Kim,

Thank you for choosing CAS and for your kind feedback! We're glad to hear the process was quick, easy, and professional, and that everything was delivered on time as promised. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!

CAS

Rated 4 out of 5 stars

The delivery men were very polite

The delivery men were very polite. They had no understanding that the stove required levelin. They did not even have a level in their truck. Once I explained the lead driver did attempt to level the range.

June 10, 2026
Rated 5 out of 5 stars

Awesome salesperson

Awesome salesperson. Was able to answer all our questions very happy with our new fridge

June 7, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Mary,

Thank you for choosing CAS! We're happy to hear your salesperson was able to answer all your questions and that you're pleased with your new fridge. We truly appreciate your business, look forward to serving you again, and hope you’ll recommend CAS to your family and friends.

CAS

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