C & L Windows Reviews 37

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Having undertaken a fairly thorough review of the market for replacement of windows for our house, we found C&L to be the best. Whether it was responsiveness to initial requests for a quote, follow... See more

Rated 5 out of 5 stars

C&L replaced every windows throughout the house, which meant they were in every room in turn. The disruption was minimal, as was the damage to the building. It's an old country house and I was expec... See more

Rated 5 out of 5 stars

C&L windows made a very excellent job of replacing all our cottage windows recently. Removal of our old wooden windows was done with minimal damage to the internal plaster work and no damage to the ex... See more

Rated 5 out of 5 stars

A very good job from start to completion. Showroom to survey to installation, the product, friendliness of staff, and finished project was excellent. This was the second time we have used C & L Window... See more

Company details

  1. Door Shop

Information provided by various external sources

Gloucestershire's leading supplier of windows, double glazing, doors and conservatories. 10 year insurance backed guarantee. Established for over 29 years. Call 01452 526028 for friendly advice.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

37 reviews

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Rated 5 out of 5 stars

Outstanding

Amazing customer service!!!

From the moment i walked into the showroom all staff were friendly, knowledgable, polite and also very patient when i couldn't decide on the colour of my front door 😬.

Alex came to my property and he was very lovley, i pre warned him about my crazy dog and he wasn't phased at all. Even though she was jumping all over him he still was able to mesaure all my windows and doors with ease.

The fitters arrived on time and were very professional throughout with very minimal disturbance. Despite this mini heatwave we are having they just cracked on with the job.

I would recogmmend C&L windows everytime to anyone looking who is looking at getting their windows or doors replaced.

June 20, 2025
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Rated 5 out of 5 stars

Trusted Company

Used C & L Windows and few times now, and nothing is ever to much for them. Always great service

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

2 breaches of health+safety,broken…

2 breaches of health+safety,broken bathroom tiles & a team that don't listen to the customer.Had 4 windows changed & asked for EVERYTHING to be changed from brown to white.Despite even pointing to the cills,my cills were not replaced.Apparently that was my fault for not saying I wanted the cills changed.Salesman's fault for not guiding me.Had 2 broken bathroom tiles & wasn't even told.My kids almost cut themselves before I found them.Was without child restrictors for 2 wks when we have a disabled child.When asking for what I asked for & threatening a negative review I was accused of blackmail! Trim was used to hide the broken tiles but shouldn't have happened in the first place. Use Albany Windows. Cheaper and better experience.

January 19, 2024
Unprompted review
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Reply from C & L Windows

Hi Wendy! Many Thanks for your review.
As mentioned when we spoke, you did not discuss or ask for Window Boards - you may of said everything white but that does not constitute Window boards as these are a separate entity and very few customers replace these. Window Boards were NOT on your quotation before you accept the quote, nor were they on the contract and this was never mentioned when you accepted your quotation or signed your contract. You then proceeded to tell us if we did not change these Free of charge you would put a bad review on! We said we would do them at a reduced cost for you but not FOC you have now put this review up!
Tiles - As per terms and conditions we can not guarantee tiles as some are old and break easily but unfortunately I can not add a picture to show the small crack and the discoloration of the grout / area around the crack, but this was rectified. We appreciate the restrictor was missing, but this was missed off by the manufacturers and rectified ASAP
Our fitters also adjusted 2 of your Doors for you whilst they were there Free of Charge!

Rated 5 out of 5 stars

Superb Experience

Really couldn’t has asked for a better company to install a new front door for my home.
After having a local, high pressure sales company over to give a quotation, I went to C&L after seeing an advert in ‘The Local Answer’ which states no pressure sales!
The quote process was very easy with Louise and I placed my order fairly quickly after.
When my door arrived, I had two very polite gentlemen fitting. They cleaned up inside and out. They were superb and conscious I was working from home.
The whole process of buying and fitting my door was easy and highly professional. I absolutely love my new door and have already recommended C&L to family.

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

Over the moon!

Was over the moon with the whole process from design to completion. All the staff are easy to work with, were tidy and considerate. Would definitely recommend.

July 4, 2022
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Rated 5 out of 5 stars

Faulty door

Wow! Only phoned C and L 30 minutes ago. Engineer has arrived, found the problem and sorted it out already. Brilliant service.

September 22, 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend C and L

I would highly recommend C and L. From start to completion, everything has been seamless. Communication is excellent and we are beyond happy with our finished French doors and window.

May 23, 2019
Unprompted review
Rated 5 out of 5 stars

A very good job from start to…

A very good job from start to completion. Showroom to survey to installation, the product, friendliness of staff, and finished project was excellent. This was the second time we have used C & L Windows, why go elsewhere when you can trust the company and its people to provide the service and product you require.

May 21, 2019
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Rated 5 out of 5 stars

french doors

very efficient service from start to finish fitters very friendly and done excellent job in a professional manor . very pleased with the quality of the french doors .

March 5, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent windows and door.

Fitters arrived on time, protected the carpets and proceeded to fit the windows efficiently and without fuss. They worked together and ensured I was happy with their work at all stages. I am delighted with the windows and my family are also very impressed with the result

March 5, 2019
Unprompted review
Rated 5 out of 5 stars

This company is first rate

This company is first rate! the cost was competitive, the installation was undertaken on time. The install team were polite and left no mess following the installation. Overall a very well executed installation. I would recommend C&L Windows to anybody.

March 5, 2019
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Rated 5 out of 5 stars

Would Definitely Reccommend

I found C&L a very easy company to deal with and most importantly, their standard of workmanship was excellent. We had a large project completed and the team we extremely professional, tidied up each day- I cannot fault that. We are delighted with the results and would recommend. The only area for improvement would be on the communication between tradesmen and the office- this could have been better.

February 14, 2019
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Rated 5 out of 5 stars

A High Quality Job

I had 14 windows and 2 doors to replace in my house. The work was completed to a very high standard of finish and workmanship such that no decorating touch-ups were necessary. Over five days there were usually three people working in and around our house during a spell of cold weather. They gave us a clear daily schedule and were always conscious of us having our space and warmth. Each day they laid sheets for their routes between work areas. They cleaned up thoroughly after replacing each window or door. During the front door replacement they willingly buried an electric cable that was previously exposed. I found them totally trustworthy and obliging.

The price of the job seemed very good value. Visiting the showroom was very useful. Their salesman and admin are very professional and efficient. A subsequent call-out request to resolve a problem was dealt with quickly and without a fuss.

February 12, 2019
Unprompted review
Rated 5 out of 5 stars

Doors installed - excellent work

Had new front and back door installed. Professional from the enquiry,to quote,to work completed. Very polite, quiet, clean and tidy installers.Will be going back for my windows. Very pleased, would recommend.

February 12, 2019
Unprompted review

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