CardPop Reviews 

27
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Tracking information not able to track a paid for tracked parcel. 24 hour delivery taken a week so far to arrive - still not turned up.

Rated 5 out of 5 stars

It was easy to find a suitable card for the specific occasion I was celebrating and I was able to choose from a very wide range of attractive cards. The card I chose was delivered very quickly, was we... See more

Rated 2 out of 5 stars

Ordered and paid £10.50 for the delivery of a personalised birthday card 10 days ago for my friend's birthday - which is today. Kept an eye on the tracking system which just kept sa... See more

Rated 5 out of 5 stars

I wasn't sure about buying from this company when it popped up on my Facebook adverts, but Im glad that I did as the card that I've bought is a lot better quality than similar ones that I have purchas... See more

Company details

  1. Greeting Card Shop

Written by the company

CardPop UK Limited is a unique company that specialises in making gorgeous 3D pop up cards. Our cards are perfect for any occasion and can be customised with personal messages inside and out. We don't compromise on design - each card is lovingly crafted to let your personality shine through. Made with love and care, we guarantee quality and hand-cut paper pieces that will let your recipients enjoy a beautiful 3D effect once they open the card. Plus, our cards come in various sizes depending on the occasion and theme! Whether you want to say "Thank You" or "Get Well Soon," CardPop has the perfect card for you. So go ahead and show your loved ones how much you care - with a CardPop!


Contact info

2.9

Average

TrustScore 3 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(27)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It would be hard to find a better supplier of Special Cards

It was easy to find a suitable card for the specific occasion I was celebrating and I was able to choose from a very wide range of attractive cards. The card I chose was delivered very quickly, was well packaged and of extremely high quality. I had a minor issue in regards to payment but those lovely people at CardPop responded very quickly indeed to my emails and I was able to quickly resolve the issue which was not caused in any way by them but was with the online payment platform I had used. So, overall, great products and outstanding customer service.

May 25, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Outstanding cards

Outstanding cards, super quality, I am so impressed. I ordered on thursday at 2pm and received all of them on Saturday morning, standard delivery, didn't pay anything extra because the order was over £20. I think it's unfair for people to give 1 star rating because their local courier or postie are rubbish.

January 13, 2024
Unprompted review
Rated 2 out of 5 stars

Non-existent customer service

Ordered and paid £10.50 for the delivery of a personalised birthday card 10 days ago for my friend's birthday - which is today.

Kept an eye on the tracking system which just kept saying In Transit but that it was unable to find any reference.

Emailed CardPop on the 26th to note that my friend's birthday is the 30th and make sure it was going to arrive in time (with estimated delivery of 3-5 days, the 10 days I gave them was lots of time).

Emailed again yesterday (29th) to find out what was happening.

Emailed again today to find out what was happening.

System still saying "In Transit".

No replies from CardPop at any point.
Phone constantly engaged.
I have no idea if her card has arrived.

Update: finally got a response to say that the card has indeed been delivered. So no problem with the product itself, and I've changed this to 2 stars to acknowledge that.

March 30, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing cards.

Wow ! Such a pretty card. It will bring joy to the person I am giving it to.
I would definitely buy another for another occasion.

February 13, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very satisfied customer

More than pleased with card received (white horse in daisy field). Excellent customer service. Will definitely be making further purchases.

August 15, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Quality

I wasn't sure about buying from this company when it popped up on my Facebook adverts, but Im glad that I did as the card that I've bought is a lot better quality than similar ones that I have purchased in the past - usually from Etsy. I will definitely be buying from them again.

July 18, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best card ever 💞

The cards I ordered from Cardpop.co.uk were absolutely stunning. The recipients both loved them. Then weirdly the next week on my birthday I got given a cardpop card. The service is super fast and highly professional. This if defiantly the way forward for me

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic quality cards and exceptional service

I was extremely pleased with the cards I ordered. The front covers gives nothing away as to the amazing pop up inside.
My nephew is mad keen on Land Rovers and I know he will love his card. The quality of the cards and level of customer service were exceptional.

July 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent, unusual cards.

Ordered the train card for the birthday of a train enthusiast. He absolutely loved it, was so pleased to receive it. Good quality, easy to order. Quick delivery. Communication from supplier very good. Have ordered two other cards which I am sure will he just as good. Excellent product. Highly recommend

May 25, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

A happy customer

I bought two cards from CardPop and was absolutely delighted with them. They are really good quality and so cleverly made. I would definitely recommend them. They were well packaged and came very quickly and I was kept well informed of their progress.
I will definitely be buying from them again and would highly recommend them

May 21, 2021
Unprompted review
Rated 5 out of 5 stars

Really special cards which are well made and beautiful!

I love these cards and have bought a lot of them! They are like a card and small gift combined and some of the people that I have sent them to, have kept them on display! I usually manage to find just the right card that appeals to the intended recipient and new items are added to the range regularly.
The customer service is very good and when there was a delivery problem once, the matter was handled so well that the company couldn’t be faulted! The new delivery company that is used, is very good and the cards arrive in good time.
I am so pleased to have found “ CardPop” over the pandemic and Lockdown. Little things matter so much more and sending and receiving beautiful cards like these, is a way of cheering people up and making them feel special!

May 21, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent All Round Card and Service

Excellent All Round Card and Service

I have bought hand made cards for a few years but I have never came across anything as good as this one. The quality and craftsmanship are second to none.
With emails updating me on the progress of card delivery, the card arrived promptly on time and securely packaged.
All in all, an excellent service with a unique product.

With so many different cards to choose from. I am already planning to chose more cards from Cardpop.

May 14, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look