CarLab.dk Reviews 

5,180
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Sadly the order took +2 months to get delivered properly. First a damaged delivery without any liquid in the bottles. After that a very long waiting game to get delivery to succeed. Every week I sent... See more

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Rated 5 out of 5 stars

Product was as described and works perfectly. Was worried about delivery being long as came from the Netherlands but only took 3 working days

Rated 1 out of 5 stars

I received a plastic mat instead. I must express my disappointment with this experience and feel compelled to share my feedback. Firstly, when I made the purchase, I specifically chose t... See more

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3.1

Average

TrustScore 3 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.1

All reviews

(5,180)

104 reviews in the last 12 months

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Rated 1 out of 5 stars

No answer to emails about defected bicycle

I bought a foldable bicycle with Yess brand from Carlab. Delivery time was ok.
There are problems with the bike and I send them emails to explain the problems. I said I can send them photos, videos to show the problem with the bike. No answer.
Not good customer service.

September 19, 2020
Unprompted review
Rated 1 out of 5 stars

Poor quality

Bought a set floor mats for an Astra.

#Quality is so #poor that after few days of wearing, already started to erode (driver side).

Delivery was on time.

July 7, 2020
Unprompted review
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Reply from CarLab.dk

First of. im sorry for your experience. It does sound odd though, as we haven't got that complaint before.
If this was the case, why didn't you let us know about it?

Kind regads.
Thomas
Carlab.dk

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Rated 1 out of 5 stars

Never buy!!

4 weeks ago i return my order back until now thay didnt return my money back!!! And dont answer....

January 9, 2020
Unprompted review
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