CCL Computers Reviews 

32,630
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 933 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, highly competitive pricing, and well-packaged products that consistently arrive in perfect condition. People also mention that the online ordering process is very easy to navigate and that the support team is genuinely helpful whenever inquiries arise. However, some people mentioned experiencing frustrating issues with delivery delays, missing components from their orders, or inadequate packaging that unfortunately resulted in damaged goods. Reviewers additionally noted difficulties regarding complicated return procedures and a lack of proper assistance from customer service when attempting to resolve these specific problems.

What people talk about most

Product

Users describe positive interactions with product, noting that items arrive promptly, work perfectly, and are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive on time and... See more

Order

Consumers find order to be positive, highlighting prompt processing, fast delivery, and helpful... See more

Price

Customers consistently note positive experiences with price, highlighting competitive rates and great value... See more

Service

People report positive experiences with service, highlighting excellent and fast assistance from staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a 9070xt Taichi 30 mins before cut off time for shipping next day delivery, card arrived next morning via dpd in perfect condition. Very happy with both card & the service provided by CCL :)

Rated 5 out of 5 stars

I had to return a faulty item, was checked, confirmed faulty and replaced in very quick time. On the back of that CCL assisted with a totally unrelated problem where the Customer services went above... See more

Rated 5 out of 5 stars

"I can honestly say CCL Computers (cclonline.com) is a fantastic company. I had a nightmare experience trying to buy my first PC elsewhere and was scammed out of £900 by Gamer-PC. I strongly recommend... See more

Rated 5 out of 5 stars

Ordered a Aio for delivery, was very well packaged, dispatched was really quick and delivered in a few days. Really great, competive pricing on products I've compared with other sites. I will be makin... See more


Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Drives and Storage Service

Written by the company

With over 23 years' of supplying IT components and PC building experience, you can trust CCL to build your perfect PC. CCL build an award winning range of PCs from great value family PCs to state of the art custom gaming rigs. You can choose from our most popular models in stock for speedy delivery, or you can have a PC individually designed for you.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

33K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(32,630)

851 reviews in the last 12 months

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Rated 5 out of 5 stars

Great For Advice Too

CCL has been around many years and is one of my two choices for buying components. It's good being able to chat with a knowledgeable customer agent, when uncertain about a purchase.
I spend a lot of dosh on my rigs and upgrade them pretty frequently, very unlikely Amazon etc are as careful with sensitive components as specialists like CCL are. Very unlikely good advice when needed, isn't so easily available either.
CCL has very competitive prices too, i'd certainly miss them if they disappeared, glad they're still around.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery and well packaged

My items arrived very quickly and in top condition via Courier. My order was correct and as I expected and at an excellent price. The items were well packed in a robust box to ensure a safe delivery. All the items worked out of the box to complete my build. I would recommend CCL Computers and will order from them again.

February 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Great seller

Very carefully packaged, quickly dispatched and the best price I could find on the internet. Highly recommended!

February 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Service

My Brother In-laws psu died. This was the best priced SFF psu and also a 80 plus gold rating. Great service.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Bought copy of windows 11

Bought copy of windows 11. supposedly the code was under the area i scratched to reveal it. it revealed nothing and appeared to be just a sticky paper label. these scratch areas are normally a thin silver film. contacted customer services and while their response has been quick they basically don`t want to know.

February 27, 2026
Unprompted review
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Rated 4 out of 5 stars

Fast build time and delivery

Fast build time and delivery, happy with the system, plays games well at 1440p.

Only reason it's not 5 star is Bluetooth wasn't working with my game controllers, after some investigating it appeared the driver that was installed was a generic windows driver. I downloaded the correct drivers from the motherboard manufacturers website and once installed, the Bluetooth worked fine.

February 22, 2026
Unprompted review

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