Cell2Get Inc Reviews 688

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its extensive selection of unlocked phones, competitive pricing, and the overall quality of the products. Many appreciate the freedom from contracts and hidden fees, highlighting that the phones often arrive quickly, in excellent condition, and are ready to use with their chosen carrier. People frequently mention saving money compared to traditional carriers and other retailers. However, some customers were dissatisfied with their orders, citing instances where the received product did not match their expectations or had functionality issues. A few reviewers also reported problems with shipping delays, particularly with USPS, and some noted issues with phone functionality shortly after purchase, with repair costs being a point of contention.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the wide selection of phones,... See more

Price

Customers consistently express satisfaction with the pricing, finding it competitive and often unbeatable... See more

Order

Customers had positive experiences with order. Many reviewers report that their orders arrived safely,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and efficient shipping.... See more

Quality

Clients share positive opinions on quality, with many praising the excellent screen clarity, consistent... See more

Based on these reviews

Rated 5 out of 5 stars

My family needed multiple phones, and buying through regular carriers was just too expensive. Cell2Get helped us choose affordable unlocked phones for everyone, and we were able to mix and match carri... See more

Rated 5 out of 5 stars

Cell2Get offers the kind of freedom every phone buyer should have. No contracts, no gimmicks—just quality phones at fair prices. I ordered mine online, and it arrived quickly, fully unlocked, and read... See more

Rated 5 out of 5 stars

As someone who loves trying out new phones, Cell2Get is a dream! They have one of the largest selections of unlocked phones I’ve seen, and the prices are amazing. I ordered two different models, and b... See more

Rated 5 out of 5 stars

Cell2Get gave me exactly what I was looking for—an unlocked phone at a fair price without all the usual hassles. I loved how easy their website was to navigate, and checkout took just minutes. When th... See more


Company details

  1. Cell Phone Store
  2. Electronics Store

Written by the company

Cell2Get – Serving You Since 2005 Cell2Get has been a trusted source for affordable unlocked cell phones, accessories, and wireless devices since 2005. We offer competitive pricing on both new and refurbished phones—often lower than what major carriers charge.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

688 reviews

5-star
4-star
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1-star

Replied to 58% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

was too hasty in purchasing from…

was too hasty in purchasing from Cell2get without reading more reviews from sites other than Cell2get. Didn't realize how low their ratings were and worried me so much. Very thankfully, the phone I ordered was delivered in good condition and as described, but a few weeks late. Originally they had told me over the phone that what I ordered wasn't available, but then found out they just got in a new stock. I think maybe the delayed shipping was due to weather and it being around the holidays. But be careful buying from here, using credit card info isn't safe. Paypal should be considered offered as an option in the future. My credit card company had blocked my account, so I had to call them thus finding out that some small fraudulent charges were made. Had to change credit card. Don't know if it was Cell2get, but they were the only site I purchased from for the first time. Just please be careful! And the only time I was contacted was when they needed to confirm my order/stock. I had to call them a few times to check if my order was shipped yet. I really do want to be fair and say they fulfilled my order well at least; the phone I needed came safely as promised. I would hope Cellhut would try to improve on service and reliability more so that true, honest reviews can be made to boost the site's credibility.

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

Scam site

I specifically asked if the phone I was wanting to purchase was new. The response was absolutely all phones are new. Well not in original box, not original charger and deep scratches on bottom left of screen. Their solution don't use the phone and send it back. That really isn't an option to be without a phone and then who knows if and when I will get money back. If I have wanted a refurbished I could have gotten one from Amazon $100 cheaper. Stay away

May 20, 2024
Unprompted review
Rated 1 out of 5 stars

I did ordered 256GB phone

I did ordered 256GB phone. They've send 128GB phone. I returned it. They postponed reimbursement until I opened dispute with my credit card company. DON'T BUY FROM THEM.

May 17, 2024
Unprompted review
Cell2Get Inc logo

Reply from Cell2Get Inc

Thank you for your order and this feedback. We regret your dissatisfaction. I apologize for the inconvenience. Your recent experience with cell2get goes against our standard of excellence and your feedback will be forwarded to our management team. I understand your first experience with cell2get was not ideal but we truly hope you will give us another chance.

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Rated 5 out of 5 stars

Honest and excellent service!

Honest, straight forward, and products come as advertised. Had my order delivered to me and their customer service was quick to respond to my concern. They wanted me to ship it back and they shipped me the correct one immediately. Took a bit of a hassle but it is ok all as long as I am now satisfied.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!!

I had an issue with a phone I ordered and received. I contacted Melvin and he corrected the problem right away and made it right. I was skeptical dealing with an online vendor, but you can rest assured that Cell2Get is legitimate, and that the customer service is exceptional. Thanks, Melvin!

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! Had a phone come to me on time but sadly it wasn't with the right memory that I ordered initially, I called them up and put a request to exchange it, they were extremely quick with that entire process, and my phone now works perfectly and I am extremely satisfied with what I ordered.

December 9, 2023
Unprompted review
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Rated 5 out of 5 stars

I'm shocked they still have those…

I'm shocked they still have those motorola moto G9 plus's brand new in the box lol! I'm so happy that I managed to get one and the price they had for it was unbeatable compared to other sellers! Would definitely buy again from them.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

So far so good can't complain

So far so good can't complain. Made my 2nd purchase through them for a galaxy note 10 plus, it came in brand new just not in original packaging as expected for a phone this age, but regardless its still new with a full 1 year manufacturer warranty. Shipping just like my last order was as expected with the method I selected, and their prices are fair to whats out there on the market. I will be glad to make another purchase with them again in the future.

October 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Have just recently received my order…

Have just recently received my order and all I can say is that I'm happy, purchasing on their website was easy, prices are fair and shipping rates are reasonable. Got my product just as I thought it would and I would gladly buy again from them.

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

The staff was incredibly friendly

The staff was incredibly friendly, highly knowledgeable, and offered very competitive prices. Both my husband and I purchased new phones, and they went above and beyond in answering all our questions and even assisted us with seamlessly transferring data between the phones.

August 9, 2023
Unprompted review
Rated 1 out of 5 stars

Definitely a scam or close to a scam

Definitely a scam or close to a scam. Orderd a phone. A guy keeps answering, then he connects you to customer service, but that department is closed Friday and Monday. The customer service voice message is, they are busy with other customers, will return you call. Can't create an account, guess it ia a bug in the their website. VERY SHADY Totally scam.

September 22, 2023
Rated 5 out of 5 stars

Throught all my time buying from them I…

Throught all my time buying from them I never had one single issue. They have always given me top notch customer service even throughout the weekend via email support. Products come as advertised and I'm happy with every purchase I made with them

July 5, 2023
Unprompted review
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Rated 5 out of 5 stars

I recently had the pleasure of…

I recently had the pleasure of purchasing an LG v60 from Cell2get, and I must say, I am thoroughly impressed. From the moment I placed my order to the prompt delivery, Cell2get provided a seamless and satisfactory experience. The phone itself is everything I expected and more - sleek design, impressive features, and exceptional performance. As someone who values quality products and reliable service, Cell2get has definitely won me over as a loyal customer. If you're in the market for a new phone, look no further than Cell2get - they truly deliver on their promises!

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Honestly never had an issue with them…

Honestly never had an issue with them from the get go! Had placed an order with them just recently on the 5/8, for a Google pixel 6A. It arrived but sadly it wouldn't connect to my wifi or my sim card, figured there was an issue with the device. But luckily I was within the return window, and they quickly responded to my return request and sent me a label to send back the phone for an exchange. This entire thing took 3 days and it was quick, gladly now I have a phone that I'm extremely happy with and I must mention that their representatives were all extremely nice and helpful. 5 star all that board!!! 10/10 experience.

May 8, 2023
Unprompted review

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