To book tickets you need to register. Every time I try and register, I get stuck with the endless wheel of doom spinning. I have tried various browsers, on my laptop, on my phone, in the app, all with... See more
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Angajații vor să mă bată că cer informații și seriozitate. Trenuri întârziate peste măsură, angajați analfabeți și lipsa totala de respect. Având în vedere că parte din taxele.mele se duc pentru a... See more
It’s a slap in the face to passengers. We pay a lot of money for tickets only to “benefit” from train delays, drunk people on board, heating that doesn’t work, broken power outlets, dirt, unusable toi... See more
The worst website produced in a country with some of the best software and web developers in the world. Obviously, user experience not a concept. Even when the site works, it's barely browsable. An... See more
Company details
Information provided by various external sources
Societatea Naţională de Transport Feroviar de Călători “C.F.R. Călători”-S.A., denumită în continuare C.F.R. Călători, cu sediul în municipiul Bucureşti, Bulevardul Dinicu Golescu, nr.38, sectorul 1, înfiinţată prin Hotărârea Guvernului nr. 584/1998, ...
Contact info
Romania
- www.cfrcalatori.ro
Unusable website
To book tickets you need to register. Every time I try and register, I get stuck with the endless wheel of doom spinning. I have tried various browsers, on my laptop, on my phone, in the app, all with the same result. I have booked a quite complex trip which relies on getting this one train connection and now I'm screwed because of the incompetence of whoever is responsible for this website.
Abysmal organization.
It’s a slap in the face to passengers. We pay a lot of money for tickets only to “benefit” from train delays, drunk people on board, heating that doesn’t work, broken power outlets, dirt, unusable toilets, and arrogant conductors.
The scum of trains
The scum of trains! Workers have no education! The word ‘schedule’ means nothing! You should be ashamed!
Just like Indian Railways
The worst trains I’ve ever encountered. It feels like they’re 200 years old, yet the ticket price is like in Spain, where trains feel futuristic. The whole journey is full of beggars and hawkers, there’s stench, filth—shameful.
Literally the shittiest trains I’ve…
Literally the shittiest trains I’ve ever used (and I’ve used a lot throughout a couple of years), so I know that I am talking about. Old dirty garbage trains, BARELY come on time, as well as RARELY EVER arrive on time. For that experience, I would also say the price is terribly unfair, way too expensive considering you’re losing your time with this company.
Inspired by today’s delay by 97 minutes.
A total shame!
What happens on CFR is unbelievable
What happens on CFR is unbelievable. You can put yourself and especially your loved ones at risk. I witnessed my relative nearly being thrown in the dark for not having an ID on her even if she had a ticket. All this while I coupdn’t help as I was on the phone with them . The controller is harassing the females coming close to the children on train with unzipped trousers and stopping in the field calling his bodyguards to hit the passengers after 11 pm. They are truly dangerous and corrupt and they shouldn’t operate. People with health issues steer clear of CFR you may put yourselves at risk. The trains are controlled by gorillas who feel no shame threatening passengers and touching their luggages. Look out and choose private companies they are better if you need to travel.
Delayed trains.
The trains are always late! I was supposed to be in Bucharest at 3:25 sharp! The train IRN 347 has a delay of 47 minutes and it's not normal! I want this fixed. Because of this I might lose my job if I get any more days late!.
I am riding a train from Budapest to…
I am riding a train from Budapest to Bucharest (INT79). This is an international route. There isn't any AC and the inside temperature is 40 degrees. It is harmful to all passengers. Most are foreigners. It is such an embarrassing level of service. Servicing the AC will not cost a lot but I guess you are too lazy to try and fix it. This is a very important corridor as it is connecting Europe with Bulgaria, Greece and Turkiye...
IRN 1922 was late for 80 mins in North…
IRN 1922 was late for 80 mins in North Bucharest station. My trip Bucharest - MAngalia was late for 2 h45min.
Women Solo travelers avoid CFR trains…
Women Solo travelers avoid CFR trains in Romania, especially the night trains, at all costs. From my own experience, I encountered sexual harassment from male train controllers and station staff. Additionally, these trains are a hotspot for pickpocketers. I hold deep empathy for the women who work in this industry and worry for their safety, knowing they must navigate these conditions every day.
Groaznic!
EN: We’re living in the 21st century, yet train staff – especially ticket inspectors – seem stuck in the past. I had purchased my tickets at the ticket office, but couldn’t find the physical copies, so I had a photo of them on my phone. The QR code was successfully scanned, and the trip was confirmed. However, the ticket inspector's attitude was completely inappropriate and disrespectful. I tried explaining that passengers who buy tickets online also travel using the exact same QR code, but that made no difference in how I was treated.
Eventually, I did find the physical tickets, but the unpleasant experience had already left its mark.
To make matters worse, the temperature inside the train was unbearable – over 40°C – and the air conditioning wasn’t working at all. In a train where around 40% of the passengers were foreign tourists, this is the impression we leave: lack of respect, discomfort, and poor service. Train IR 1633, route Bucharest – Brașov.
RO: Suntem în secolul XXI, însă personalul de tren – în special controlorii – par rămași în urmă. Am cumpărat biletele de la casa de bilete, însă nu le mai găseam fizic, așa că le aveam fotografiate pe telefon. Codul QR a fost scanat cu succes, iar călătoria a fost validată. Cu toate acestea, controlorul a avut o atitudine complet nepotrivită și lipsită de respect. I-am explicat că inclusiv pasagerii care cumpără biletele online circulă în baza aceluiași cod QR, dar acest lucru nu a schimbat cu nimic comportamentul său.
În cele din urmă am găsit biletele fizice, însă experiența a fost deja compromisă de atitudinea neprofesionistă.
Pe lângă acest incident, în tren era o temperatură sufocantă – peste 40 de grade – iar aerul condiționat nu funcționa deloc. Într-un tren în care aproximativ 40% dintre călători erau turiști străini, aceasta este imaginea pe care o oferim: lipsă de respect, disconfort și servicii de slabă calitate. Tren IR 1633, pe ruta București – Brașov.
Why CFR still exist?
One star honestly is generous. My son wanted to experience a train ride, as he had never experienced this where we live. I left the country 25 years ago, and I thought things were better. Oh boy...how wrong I was. To let people on the train knowing the AC doesn't work is criminal. The management should be in jail, as I am surprised nobody died riding in +40C for 8 hours from Bucharest to Iasi. Criminals, as it is mentioned on the ticket notes, they have to let you know if any condition changes for that ride. And definitely the red code alert is a big change. Not to mention train stations which are unchanged since comunism era. Luckily we survived and canceled the return tickets, as I will never ride a Romanian train again.
It deserves -10 stars. Delays, dirtiness, bad personal.
The worst experience you can ever live in your life. Delays over delays, I bought a first class ticket to Bucharest from Constanta, the train was delayed and I didn’t catch the next train from Bucharest. I have paid around 50€ for that first class ticket and I didn’t get my money back even though I completed the form where you would ask for your money back. The people who work there are literally yelling at you if you ask them a question. Also, the trains are very very dirty, I was afraid even to sit down. By the way, the most of the times the air conditioning “doesn’t work” and you are dying because of the heat.
De ce
De ce, daca cumpar bilet la clasa 1, trebuie sa suport zbieretele muncitorilor de la cfr, care au acces si circula la aceasta clasa ?
Why, if i buy ticket firstclass, i have to accept primar sounds who work for cfr and they can travel on this class?
Worst Romanian company ever
Worst Romanian company ever. I never travel with CFR CĂLĂTORI without a significant delay, Never! Avoid them!
Misogynistic pigs
Misogynistic pigs. If you're a female, avoid the male conductors, avoid CFR altogheter. Never had problems with women conductors. One time. ONE TIME (I always buy tickets and I take the train often cs of my work) I didn't have time to buy ticket from the station office, had to buy it directly from the conductor. Instead of professionalism he got smug cause I was a young woman, alone. Kept joking nonchalantly to prolong the Humiliation ritual when he could have just given me the ticket like he did to the other people in the train. Don't smile don't show emotion cs that's a green light for those scrawny old corpses to think they have a chance with you. Also don't get intimidated like I did. I left the train in tears. Pathetic companies hire even more pathetic men. Disgusting
No wifi no sockets no decent toilets…
No wifi no sockets no decent toilets drunkards smokers and the worst staff
Dirty and smelly - AVOID
I don’t know what to begin with. The most horrible mode of transportation ever seen. Everything is dirty, from the chairs, windows, bathrooms to the train personnel. Aside from all this, add 2-3 dirty monkeys that drink and smoke inside and no legal measure is taken by the personnel.
Please never use them if you have an alternative. It’s hideous.
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