My tenant reported a leak on Friday at 16.15 and despite being open until 17.00 there was no answer and no response. I rang again on Monday morning and left a further 2 messages at 9.15am and 9.37am... See more
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See what reviewers are saying
We received first class service from start to finish from Quedgeley branch. All staff were consumate professionals and certainly made a very stressful process almost bearable. Special thanks goes to... See more
My first introduction to CGT was through Hannah Roberts as the agent. She was very capable and super helpful with helping us find the location and providing information above and beyond what most agen... See more
We've just let a property via the Tewkesbury branch and found Beckie and Becky a pleasure to deal with. Becky C in particular really helped me out with an issue that prevented me making a 150 mile... See more
Company details
Written by the company
Letting Agents covering Cheltenham, Stroud, Gloucester, Tewkesbury and Quedgeley/Kingsway.
Contact info
Promenade 119, GL50 1NW, Cheltenham, United Kingdom
- 01242253325
- lisa.kent@cgtlettings.com
- www.cgtlettings.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The Gloucester team - v professional
The Gloucester team, especially Frances, have always been incredibly helpful, always cheerful and willing to help when we need it. Thanks so much!
I recently booked a viewing for my…
I recently booked a viewing for my parents, who are relocating to the area. Natasha was very accommodating & explained the process in detail, to my parent's at the viewing. Her local knowledge was a great help too. Fantastic service!
Feedback on our Recent House Transfer
Dear Molly and CGT Lettings-Gloucester
I wanted to express my appreciation for the smooth transition to my new home. The process was well-coordinated, and your professionalism made the experience stress-free. From clear communication to efficient handling of all formalities, we are grateful for your support.
Thank you for your excellent service. I would gladly recommend your team to others.
Best regards,
Lucy
Delta with Talia Kenney at cgt…
Delta with Talia Kenney at cgt meeting . She and the team was very helpfully and they would keep my up to date with anything going on. Always happy to help and answer any questions I had and made it as easy as they could for me
Extremely professional!
Extremely professional, helpful and informative. Every interaction with the staff has been spot on. Would have no problem recommending this company.
They are fraud
They are fraud. They made me to put deposit on a property on condition that they first sell my property and than I will buy the other property. They couldn’t manage to sell my one, but they sold the other property to someone else without my knowledge and refused to give me back my deposit. Their sales assistant James, hide the truth and terms and convinced me to believe his words, afterwards, on which he didn’t stand.
Very informative and welcoming
Very informative and welcoming! They’ve been more than happy to help us and have made our move very smooth. Paris was especially helpful when she welcomed us to our new home! Thank you all ☺️

Reply from CGT Lettings
Amazing service
Saffron was amazing from start to finish, she made the whole experience so easy and definitely lowered the stress levels while going through the process. She kept me updated on everything and was so helpful with any questions I had. Thank you

Reply from CGT Lettings
Amazing Customer Service
The property was in great condition. Newly decorated with immaculate white painting, and new carpets.
Also the staff at Gloucester have been very helpful, taking into consideration my work hours to leave clear voice messages when I missed their calls due to being at work.
Also not to forget my welcome pack, it is so thoughtful.

Reply from CGT Lettings
Thanks to the girls at Gloucester for…
Thanks to the girls at Gloucester for all your help, especially Paris for going the extra mile. 5 star review!!

Reply from CGT Lettings
The way we were treated
The way we were treated. she was amazing in her professional

Reply from CGT Lettings
Lovely people but their advice was well…
Lovely people but their advice was well below par. Gave me a rental valuation which was over £400 off of achievable (just to get a sale!)
CGT make my house searching easy for…
CGT make my house searching easy for me, CGT is doing amazing job.
Thank you so much, and we really appreciate you.
All the team at the Quedgeley office…
All the team at the Quedgeley office have been professional and helpful in dealing with a problem tenant this past year 2024.

Reply from CGT Lettings
It was an awesome and great experience
It was an awesome and great experience. CGT made my moving so easy with no stress.

Reply from CGT Lettings
Very good Experience with the team,
Very good Experience with the team,
Even contact person is on leave someone else are available to help.
On time commitments 100% from these guys.
I would say more than Happy on the experience.

Reply from CGT Lettings
Paris and Tash were very helpful and kind
I wouldn’t hesitate to recommend Cgt lettings agent in Gloucester to anyone looking for property to rent CGT Lettings is the best. I would like to thank Paris and Tash who work in Office . Their dedication to my satisfaction and assistance was evident in how they went out of their way to accommodate my viewings schedules and secure property to rent. I have no word to say they're fantastic and best negotiater.
Fabulous service from the staff in the…
Fabulous service from the staff in the Cheltenham branch sales team, going above and beyond to keep me informed and get my purchase over the line. I am very grateful for a great service.
Overall experience
My whole experience from Paris showing me the property and being my main point of contact throughout, she has been excellent. Natasha and Frances have also been extremely helpful and being my first time renting, I couldn't have asked for a better team to help me through the process,
Cgt lettings Quedgeley took care of…
Cgt lettings Quedgeley took care of reletting my property. They dealt with everything efficiently and quickly, and communicated well with me, making the whole process easy.

Reply from CGT Lettings
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