The worst experience in traveling so far. I'll never use this service again. The can charge more money for everything but they can't help with a seat selection. Unacceptable. The chat bots are a jok... See more
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Unlike a lot of sites, it truly was comparing to the airlines direct or very close. Finance options that were available were actually smart unlike some of them that you end up paying double the actual... See more
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What was most important was the fact they actually worked on my flight parameters and were able to make it work in a timely fashion. Short layovers were important as no one enjoys sitting around an ai... See more
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Initially finding that the travel agency part of their company was no longer in service to those who did not have current upcoming reservations made me fearful having to communicate only thru email.... See more
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Company details
About CheapAir.com
Written by the company
CheapAir.com is an easy-to-use online travel agency that has been providing customers with convenient, affordable, and reliable travel options since 1989. With CheapAir.com, you can compare pricing and amenities on a variety of airlines and fare options. You also easily book hotels and cars. CheapAir makes it simple to find the best deals and make informed decisions about your travel plans.
CheapAir is dedicated to delivering personalized, high-quality customer support. Our knowledgeable staff provides information about flight schedules, ticket prices, and baggage allowances, as well as helps you find the best deals on flights and hotels. In addition, our trusted travel advisors assist with making changes to existing reservations and providing general travel advice. With a focus on exceptional customer service, all of our travel advisors are based in the United States.
CheapAir.com accepts many different payment types for flights and hotels. Form of payments accepted include: Credit and debit cards, Cryptocurrencies like Bitcoin and many more, in addition to "Buy Now, Pay Later" monthly financing through Affirm.
Flights
Hotels
Cars
About Us
Contact info
27509 Agoura Rd. #100, 91301, Agoura Hills, United States
- help@cheapair.com
- www.cheapair.com
4.3
Excellent
12K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CheapAir.com
Hi customer,
Thank you for your review. We are glad we could help with your flight booking. Thank you for booking with CheapAir.com
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Easy to book & very pleasant employees…
Easy to book & very pleasant employees when I called with any questions.
May 14, 2024
Reply from CheapAir.com
Hi Roxy,
Thank you for your review. We're glad to hear you found our website easy to book your flight and had a good experience with our travel advisors. We hope you have a great trip. Thank you for booking with CheapAir.com.
The insightful highlighted areas onto…
The insightful highlighted areas onto your vibrant screen before purchase. Thank You! 🇺🇸
May 21, 2024
Reply from CheapAir.com
Hi Nicole,
Thank you for your review. We are glad we could help with your flight booking. We wish you happy travels!
Prices were great
Prices were great; it allowed booking for 7 passengers and other sites only allowed 6. Easy to book.
May 20, 2024
Reply from CheapAir.com
Hi Delia,
Thank you for your review. We're happy to hear you got a great price and were able to make your reservation in one booking. We hope you have a great trip. Thank you for booking with CheapAir.com.
Unlike a lot of sites
Unlike a lot of sites, it truly was comparing to the airlines direct or very close. Finance options that were available were actually smart unlike some of them that you end up paying double the actual ticket cost in interest. We paid a 19 dollar finance charge through affirm because we had to book fast on a tighter budget and this site made it super easy to secure our tickets and gave us tons of options and airlines and airports to easily compare from one screen. Fast, easy and stress free. I’m able to still make changes and manage my booking directly through the airline and there are no ridiculous fees unlike sites like cheapoair.
May 16, 2024
Reply from CheapAir.com
Hi Customer,
Thank you for taking the time to write your review. e are delighted that you appreciate our website and how easy it is to search and book flights. We hope you have a wonderful trip. Thank you for booking with CheapAir.com.
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Easy to use website
May 20, 2024
Reply from CheapAir.com
Hi Customer,
Thank you for your review. We are glad we could help with your flight booking. We wish you happy travels!
You can pay them with Bitcoin
Finding and booking a flight is easy and I especially like that you can pay with Bitcoin.
May 20, 2024
Reply from CheapAir.com
Hi Customer,
Thank you for taking the time to review CheapAir.com. We are delighted that you appreciate the simple booking process and that you can pay with Bitcoin. Thank you for booking with CheapAir.com.
Unable to help add name to 2nd car
Unable to help add name to 2nd car, and no place to do that on the site, even though there is a prompt to add another car. How is ONE person driving 2 cars?
Seems like you should add a second driver tab, or ask when booking the 2nd car "name of second driver". If you can't change the web site then at lease be able to assist. Even Expedia will call on your behalf and add drivers or guests names to hotel reservations.
May 16, 2024
Reply from CheapAir.com
Hi Amy,
Thank you for your review. We're sorry you are unable to add another name to the second car rental in your booking. It looks like because you booked both cars in the same reservation, we are unable to add the second name. You would have to make separate reservations for each person renting.
With car rentals, you pay at the time of pickup. What we would suggest is when you pick up your first car rental with Avis, inform them of the second car rental booking you have and advise them of the second person who will be picking up that second car. Payment will be due at pickup, so your reservations are just to reserve that a car will be available for you.
If you have any questions or concerns, feel free to email us at help@cheapair.com. Thank you for using CheapAir.com.
Reply from CheapAir.com
Hi Customer,
Thank you for your review. We are glad we could help with your flight booking. We wish you happy travels!
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Reply from CheapAir.com
Hi Tim,
Thank you for taking the time to review CheapAir.com. We are delighted that you appreciate the simple booking process and have obtained the best flight deals on CheapAir. Happy Travels!
There's a price drop for the same…
There's a price drop for the same booking as yesterday's is more than todays what happened to your word when the price drops I'll get the difference back I'm waiting to hear from you for a better rating thank you
May 19, 2024
Reply from CheapAir.com
Hi Shenel,
Thank you for your review. We show all your bookings are cancelled as you requested to do online. We have submitted these for refund. Thank you for using CheapAir.com.
Reply from CheapAir.com
Hi Customer,
Thank you for your review. We are glad we could help with your flight booking. We wish you happy travels!
Reply from CheapAir.com
Hi Paul,
Thank you for your review. We're glad to hear you found our website fast. We hope you have a great trip. Thank you for booking with CheapAir.com.
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Reply from CheapAir.com
Hi Jan,
Thank you for your review. We are glad we could help with your flight booking. We wish you happy travels!
Have all flight options information in…
Have all flight options information in one place (departure and returning) as opposed to searching for them separately.
May 17, 2024
Reply from CheapAir.com
Hi Mz ED,
Thank you for your review. We are glad we could help with your flight booking. We wish you happy travels!
Can’t change date and no refund dues to…
Can’t change date and no refund dues to my health.
May 1, 2024
Reply from CheapAir.com
Hi Customer,
Thank you for your review. The ticket purchased is unfortunately non-refundable, but we do see you were able to make a change to your booking. The airline imposes rules to the fares which we must abide by. We wish we could do whatever we wanted, but that is not the case. We hope you have a great flight. Thank you for using CheapAir.com.
Reply from CheapAir.com
Hi Melissa,
Thank you for your review. We're glad to hear you found our website easy to book your flight. We hope you have a great trip. Thank you for booking with CheapAir.com.
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Quick to respond, professional, helpful
Everyone who helped us was so quick to respond, professional, and accommodating. Thank you so much for the help in what was an uncertain/stressful time for our family!
May 16, 2024
Reply from CheapAir.com
Hi Yolanda,
Thank you for taking the time to review CheapAir.com. We are happy that you found our customer support helpful. We hope you have a great trip. Thank you for booking with CheapAir.com.
Because you walked me threw everything…
Because you walked me threw everything that I can understand to make purchase
May 16, 2024
Reply from CheapAir.com
Hi Tim,
Thank you for taking the time to review CheapAir.com. We are happy to hear you like how easy it is to search and book flights on CheapAir.com. We hope you have a great trip. Thank you for booking with CheapAir.com.
Reply from CheapAir.com
Hi Eric,
Thank you for your review. We're happy to hear you got a great price. Thank you for using CheapAir.com. We hope you have a great trip.
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