Excelent customer service, very communicative. Product arrived after 3 weeks of ordering and in perfect conditions. Only small complaint I have is the quality of the shirts are a little cheape... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quality material, but the fit is a bit small, especially after the first wash. Would prefer a custom rhinestone offering, but sparkle letters will do. Not sure how long they'll last after repeated was... See more
Company replied
Cherry was so helpful, really responsive and made the whole process way easier for me. Def someone who cares. The clothes look exactly like the pictures and fit sooo well, I’m really happy with them.... See more
Company replied
I’ve placed two orders from this store, and both have exceeded my expectations. I will say that the print quality is quite delicate, so if you can hand wash, you should do so (if not, delicate cycle o... See more
Company replied
Company details
Written by the company
At Cherrykitten we love every passion and interest in y2k because it is a reference to your UNIQUENESS. Your new clothes are made to please yourself, and so is your life.
Contact info
No. 8 Ng Fong Street, A112, Kowloon, HongKong, 999077, HongKong, Hong Kong
- support@cherrykitten.com
- www.cherrykitten.com
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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The shirts & designs are nice however…
The shirts & designs are nice however the designs are already peeling while wearing for the first time. It's really disappointing. I haven't even washed it yet and it's peeling off!
April 26, 2026
Unprompted review
Reply from Cherrykitten
Dear Customer,
We are deeply sorry about the peeling print issue on your new shirt 😔.
We feel extremely disappointed to hear this happened before washing 🧵.
We sincerely apologize for this unsatisfactory product quality 📜.
Please contact support@cherrykitten.com to get proper assistance 📩.
Best regards,
Cherrykitten Customer Service Team
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Very helpful customer service
I really enjoyed working with this store! The delivery took some time, but you get rewarded in the end! Excellent customer service, very quick to respond. I especially enjoyed communicating with the representative Anne, she resolved my issues hassle-free and with the best outcome.
April 2, 2026
Unprompted review
Reply from Cherrykitten
Dear Customer,
We are grateful for your warm and detailed review 🤍.
We’re delighted Anne could resolve your issues with great service 💬.
We truly appreciate your patience regarding delivery time 🚚.
Your satisfaction will always be our top priority ✨.
Best regards,
Cherrykitten Customer Service Team
Incredible quality
April 26, 2026
Unprompted review
Reply from Cherrykitten
Dear Customer,
We greatly appreciate your lovely comment 🤍. We’re thrilled you are impressed by our incredible quality ✨. Your kind feedback means a lot to our team 🌟. We will keep delivering great products for you 🛒.
Best regards,
Cherrykitten Customer Service Team
Totally Awesome!
April 4, 2026
Unprompted review
Reply from Cherrykitten
Dear Customer,
We are so thankful for your wonderful compliment 🎉. Your kind words make our work worthwhile ✨. We truly appreciate your positive feedback 🌈. We will keep up our efforts for every future order 💛.
Best regards,
Cherrykitten Customer Service Team
Loved it xx
Cherry was so helpful, really responsive and made the whole process way easier for me. Def someone who cares.
The clothes look exactly like the pictures and fit sooo well, I’m really happy with them. Quality is lovely too. Only downside was the delivery took a bit longer than expected, but overall still 100% worth it x
April 24, 2026
Unprompted review
Reply from Cherrykitten
Dear Customer,
We are delighted to receive your warm review 🥰. We’re grateful you had such helpful support throughout your order ✨. It brings us joy that your items fit perfectly and look great 🌸. We understand the slight delay in delivery and will keep improving 🕊️. Thank you for your generous recognition and lovely feedback.
Best regards,
Cherrykitten Customer Service Team
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Excellent service quick delivery…
Excellent service quick delivery quality goods and items
April 24, 2026
Unprompted review
Reply from Cherrykitten
Dear Customer,
We highly appreciate your nice comments 🥰. We’re glad our fast delivery met your expectations 🌟. It’s our honor to provide you with high-quality goods 🍀. We will continue to deliver reliable service for every order 💫.
Best regards,
Cherrykitten Customer Service Team
Received my order in a timely manner
Received my order in a timely manner. Did not seem like I had to wait long to get my clothes. loved all the clothes I received. They fit me well.
April 23, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So glad your order arrived quickly, fit well, and that you loved everything — really appreciate your support! 🙌👕💙
Cherrykitten Customer Service Team
I recently had an issue with an order…
I recently had an issue with an order from this company, so I reached out to see if anything could be done. Anne responded within an hour and was really kind and helpful. She looked over my order, quickly realized the issue, and arranged for a replacement at no cost. I really appreciate how easy she made the whole process!!!!
April 23, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
That’s wonderful to hear — thank you! 😊
We’re so glad Anne could help quickly and make things right for you. We’ll be sure to share your kind words with her!
Thanks for your trust and support! 💙🙌
Cherrykitten Customer Service Team
Good quality
Good quality, fun designs and good shipment/customer service. Cherry was top, I recommend.
April 21, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So glad you’re happy with the quality, designs, and service — and we’ll be sure to let Cherry know how much you appreciated her help! 💙🙌
Cherrykitten Customer Service Team
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This is a fantastic and legit business!
I adore the skirt I ordered from this company. The quality of it is excellent. Plus, their customer service rep—Anne—attentively assisted me when there was a delay in my package’s shipping. I felt well taken care of. This is a great company!
April 15, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
That’s wonderful to hear — thank you! 😊
We’re so glad Anne could help quickly and make things right for you. We’ll be sure to share your kind words with her!
Thanks for your trust and support! 💙🙌
Cherrykitten Customer Service Team
Happily satisfied
I got my order within a pretty reasonable timeframe. The tracking was really smooth, and I loved my items!
April 22, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So glad your order arrived smoothly and that you loved your items — really appreciate your support! 🙌💙👕
Cherrykitten Customer Service Team
All items came in great condition and…
All items came in great condition and communication with the team was stellar!
March 27, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! 😊
We’re thrilled everything arrived in great shape and that you enjoyed working with our team — really appreciate your kind words! 🙌💙
Cherrykitten Customer Service Team
Reply from Cherrykitten
Dear customer,
Thank you! 😊 So glad you love them — wear them with pride! 🙌👕💙
Cherrykitten Customer Service Team
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I am obsessed
I am obsessed. My order just arived and already am thinking about ordering new pieces.
April 21, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
That’s amazing to hear! 😍
So glad you’re already hooked — happy shopping (and wearing)! 🙌👕✨
Cherrykitten Customer Service Team
Happy with the items I recieved and…
Happy with the items I recieved and they all held up from 1 wash so far. Thank you cherry :)
April 21, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
You're so welcome! 😊
Thrilled you're happy with your items — and that they’re holding up strong after the first wash! 💙🍒
Thanks for trusting us! 🙌
Cherrykitten Customer Service Team
Anne was my customer service…
Anne was my customer service representative and helped me make a change to a custom T shirt and was so incredibly kinda and helpful!
April 20, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
That’s wonderful to hear! 😊
We’ll be sure to pass your kind words on to Anne — she’s amazing, and we’re so glad she could help! 🙌💙
Cherrykitten Customer Service Team
Slay, kindness and nice people behind the brand <3
Beyond all the cool clothes they sell, they treat you like a princess during the shipping, you can ask them anything and they'll reply with thebest answer.
I bought one skit that didn´t fit me and the person with who I was in contact help me by sending me another one with bigger size.
Also, the quality of the clothes is amazing, very soft. I loved one glittered t-shirt I bought and is just perfect.
April 21, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much for your incredibly kind words! 💖
We’re thrilled you love the clothes, the fit, and the sparkle — and even more touched that you felt seen and supported throughout.
You’re absolutely a princess to us too! 👑✨
Can’t wait to welcome you back soon! 🙌💙
Cherrykitten Customer Service Team
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Anne was super helpful and responsive…
Anne was super helpful and responsive via email. My order came fast and great!
April 6, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So glad Anne could help — and that your order arrived fast and just as you hoped! 🙌💙
Cherrykitten Customer Service Team
SUper cute
SUper cute. Long shipping time though. Took about 14 days to arrive after getting shipping notification
April 20, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! 😊
So glad you love the design — and we truly appreciate your patience with the shipping time. We’re always working to make delivery even faster! 🙌💙
Cherrykitten Customer Service Team
Lovely items
Lovely items and they came in a decent amount of time. As described and I am happy with the items :) Got them as gifts for a friend and he was very happy.
April 17, 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
That’s wonderful! 😊
So happy you (and your friend!) love the items — thank you for choosing us for such a thoughtful gift! 🎁💙
Cherrykitten Customer Service Team
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