Choice Home Warranty Reviews 

The technician was very professional and technically competent, personable, and did a great job. I’d recommend him any time!

Helpful, professional, and took the time to answer my questions and address my concerns

The sign up was easy and the price fits my budget. I just hope they are good to me if something breaks.

The rep was not completely open it seems. For example, he never mentioned the service fee. And on further research I found that CHW reviewers claim that the service fee is somewhat high.

The tech was great. He quickly and thoroughly located the problem(s) and repaired them. My only complaint was the appointment process because apparently, the contracting company ignores the appointments scheduled by Choice and did not call me to confirm a REAL time, which added an extra day and more time off from work than expected. Now I know to immediately CALL the contractor to set a real time as soon as I receive the one from Choice.

Great Service from the technician. However,
the only problem we had was the of filing a clain
and had yo deal with AI. Scheduled for a whole day
appointment but never showed up. Had to call again
and rescheduled for the next day .

Ok how can I rate you when you haven’t been here yet. Will love to rate you after the repair

Derek explained the issue in detail and then proceeded to fix the issues.

Not fixed. Waited for parts. Nobody has told us when they will be installed. Been without oven/stove for 2 weeks.

Very mnice to solve sc problem very quickly

Thank you for letting me know that you are working on our issue.

I called back because I had the wrong address on my email you sent me and then around 4:05 to 4:20 on 9/3/26 I spoke to a guy said his name was Joshua he was very crazy and rude he was a young kid. Making me think twice about your company

Perfect timing. I was just thinking aabout looking for a warranty program for the appliances in my home. The hindkiness toward me by the person I spoke with made me feel like it was the best thing to do.

After I made my service call appt. (a week later on a Monday was the first available), The next day, I had to change it to the following day (Tuesday). I did that on your portal as well. I got the new confirmation number: Unfortunately, my change on your portal is not communicated to the vender coming out for the service call and so after waiting an a entire week for them to show up, they did not know it was Tues and then could not see me on Tues. I then had to wait another entire week for them to show up. Why allow me to change my appt, give me a confirmation #, and then NOT give the change to the vendor??? Thank you for waisting my time and the person who gave up work on that Tues to be at my house only to find out on Monday that the service person wasn't coming. In addition, now that the service person was out and reported that the machine is not fixable, I have now been getting the runaround for 2 1/2 days without you moving forward with letting me know how you will replace the unit or what credit you will give me toward a unit of my choice. I have now been without a washing machine for over 2 1/2 weeks now and with the holiday weekend coming up, unless you move your ass tomorrow and get me what I need, it looks like I won' have a replacement until at least the middle of next week, at a minimum. VERY DISSATISFIED WITH YOUR SERVICE SO FAR.
And if you really cared about your customers, a supervisor would look into what I've said and pick up the phone to discuss the situation with me.

Augustine was very helpful and knowledgeable. Was a pleasure working with him

Runnnnnnnnn It look two months for them to come out and fix my AC. Not someone was suppose to come out and fix my dryer the window was 8to4 and 430 and no one showed horrible and then you never speech to a manger.

This is the worst home warrentee company in the area even contractors who come to your ho.e will tell you they are the worst they o ly listen to the bad contractors not the real issues terrible company save your money you would do better to put your money in a coffee can til you need a repair