Chuwi Reviews 

865
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, most reviewers were somewhat happy with their experience overall. People often mention the swift shipping methods, noting that orders arrive promptly and packages are well-protected during transit. Buyers frequently state that the devices feature a compact form factor, powerful performance, and good overall quality for everyday tasks. Purchasers also appreciate the reasonable pricing structure and straightforward purchasing process when everything goes smoothly. Some reviewers were not happy with missing components upon delivery, long order delays, or severe communication gaps with support staff. Additionally, a few individuals encountered frustrating hardware defects, unexpectedly slow computer speeds, and difficulties obtaining proper warranty support or refunds.

What people talk about most

Product

Clients share ambiguous opinions on product performance and purchasing experiences. While many reviewers are... See more

Delivery service

People report positive experiences with delivery service, frequently praising super fast shipping times,... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the devices as fast, lightweight, and... See more

Price

Users describe ambiguous interactions with price, as some consumers found products brilliant and very well... See more

Order

Customers consistently note ambiguous experiences with order processing, as some reviewers expressed deep... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The process to ship a machine is very slow and even after days and talking with support the only thing so far is the label to send the machine but there is no machine neither a due date for delivery

Rated 3 out of 5 stars

I don't know why it allows you to buy a device that's out of stock. This caused me a lot of problems until I changed models and was able to get it. It's a good device, but not the one I originally wan... See more

Rated 3 out of 5 stars

I wanted to give a 5 stars but didn't do so because otw a bit disappointing that the unit didn't ship with the keyboard and pen that I've ordered.

Rated 3 out of 5 stars

Like the content; it’s very complete. The store is well-integrated and easy to explore, but the pop-ups are quite annoying. Occasionally, the site redirects you to the global page and then back again,... See more


Company details

  1. Computer Store
  2. also in
  3. Computer and Accessories Store
  4. Computer Service
  5. Electronics Company

Written by the company

CHUWI is a famous China digital brand owned by CHUWI innovation and technology (Shenzhen) co., ltd. Established in 2004, now our company has more than 10 years history. We have been engaged in designing, developing and producing our own brand tablet pc...


Contact info

3.4

Average

TrustScore 3.5 out of 5

865 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.4

All reviews

(865)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

I am from India

I am from India. I ordered my chuwi laptop from China. It got delivered seamlessly. Custom clearance and everything very so smooth and everything was handed by DHL (chuwi’s shipment partner). Guys go ahead and buy it. Also remember if you are importing in India you have to pay around 7,000 to 8000 INR more apart from product cost due to shipment charge and customs clearance fee. But best laptop and best delivery.

April 21, 2026
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Rated 5 out of 5 stars

Excellent in all respects

Excellent in all respects - 4 day delivery - from China! Brilliant product very well priced. Solved my two problems for first time of asking - explaining I was not very PC literate, they kindly sent me a video specific to my problem. Cannot rate this company highly enough. Well done Chuwi and staff.

March 2, 2026
Rated 1 out of 5 stars

no longer be able to provide repairs, warranty services, or technical assistance for these devices I

I hope this message finds you well.

We would like to inform you that the service support for Chuwi products has been officially discontinued in India. As a result, we will no longer be able to provide repairs, warranty services, or technical assistance for these devices within the region.

We understand that this may cause inconvenience and recommend exploring alternative service options or authorized support channels outside India, if needed.

Please feel free to reach out if you have any questions or need further clarification.

Warm Regards,
Team Chuwi India

March 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Tried to start my chewi laptop and it…

Tried to start my chewi laptop and it asked for my password. I never gave it a password. Tried to use my old password for my other computer but that didn't. It asked three test questions to answer. I never gave them any questions and they said the questions I answered were wrong. This is a piece of junk

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Chuwi

I purchased a Chuwi Minibook X from their Hong Kong site though I am in the EU as the configuration I wanted was not available in the EU store. The shipping was super fast with DHL. The laptop is fantastic. Chuwi really knows how to make good products at good prices.

March 2, 2026
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Rated 1 out of 5 stars

They steal artists work

I google my name often to see where I am for SEO. I googled it and this website came up with my artwork being sold without my permission and for over 100$! They are thieves! There are only 2 sites with permission to sell my art! Lagunaart.com and ceciliaseasel.com

February 18, 2026
Unprompted review
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Rated 1 out of 5 stars

WARNING

WARNING: Avoid Chuwi. Order #ES7176, a 1.932€ laptop. They received my return on Jan 3rd and promised a solution today, Feb 2nd. Still NO tracking number. Total silence and broken promises. If you value your money, stay away. VISA dispute is now in progress.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Quality

Quality, design, weight, performance, everything is very nice. Honestly, Im suprised with this product.

January 7, 2026

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