Cinch Self Storage Reviews 

Moved into my unit yesterday at Brentwood Cinch and it went smoothly thanks to Maddy who went the extra mile. Would highly recommend.

The Cinch self storage facility in Letchworth is easy to access, well-equipped, and good value for money. The staff are attentive and efficient.

Very professional, helpful , friendly and great deals done . Definitely use again if needed . All staff helpful especially John .

Cynch Storage Brentwood Essex
Amazing, so helpful especially Maddie who kept me updated on everything.
Such friendly and efficient staff on the reception and would definitely use again
Thank you

The staff member on reception was very polite and helpful which made the whole experience much easier.

This is the second time I’ve used Cinch at Sheerwater & I came back as Craig & Francesca were so helpful & concise with how everything works.
I highly recommend them.

Friendly & helpful staff, thank you Jason & Matthew.
A clean & organised facility that gave me security & peace of mind about storing my mother’s furniture for the past 18 months. I would recommend & use again in the future.

Craig has been great from start to finish and is always jolly!
Nothing has been too much trouble for him and he was happy to change our unit from upper floor to ground floor!
He made the whole experience very pleasurable, was very accommodating and I would definitely recommend!!
I did my research and Cinch came back with the best price.
He also makes a great cup of tea in times of stress!!

Brilliant storage facility
Nav and Rosie so helpful.
Highly recommend.
Will use again
Thank you

Great experience - if your stored goods are important to you, it's important to them! Jason & his staff were amazing - paid attention to every detail. Storage units - bright, airy and clean. Will definitely use again when needed. Highly recommend.

Clean safe storage provided with a friendly smile from Stuart, very helpful !

Using the Mitcham facility. Was shown around by Francis and shown various options and sizes of units. The process of booking and reservation of a suitable unit was stress free. On the day staff were very helpful in dealing with my van and goods to store. Very stress free and very helpful staff

Exceptional service, friendly, knowledgeable, and professional. I had numerous conversations with John from the Sittingbourne branch which resulted in excellent results

Was enquiring about a unit with Cinch at their Bicester branch, and couldn’t recommend Leanne, who works here, enough! So approachable and friendly, nothing seems too much for her and was able to provide all the information I needed about the different storage units available.

I recently took on a unit at Cinch in Brighton..it was my first time doing so, and both Jack and Stuart were very helpful, giving clear advice, and great instructions on how to begin the process. I would highly recommend their personable approach, and the clean, safe, user-friendly site.

Craig + Francesca have delivered top quality customer service at every step along the process. They make everything hassle free and simple. Have used their Woking facility on a number of occassions, and also their Watford facility once. I wouldn't look anywhere else. Great dry clean, secure, storage. Peace of mind every time. My only grip was I wanted to get Craig to refer to me as Phil rather than Sir! Super polite of him, but I should be calling him Sir for the quality service! :-) As always, thank you so much!

Newcastle (Blaydon) site. I have had a larger storage unit at this for the last 8 weeks The site is very new and the facilities are first rate. The premises are very clean and very well managed. I've used other storage companes locally in the past but none have come close in terms of what was offered at the price I paid. The best thing about this particular site are the staff. Dan and Adam are extremely professional, incredibly welcoming and helpful and react very quickly to any questions I've raised with them. Nothing has been a bother to them. Due to my building work taking longer than anticipated, I needed to move to a smaller unit. They sorted out everything very quickly for me showng me different units at a great price, and I decanted my belongings across to the new unit on the same day. Highly recommended

Cinch Woking is an excellently managed storage unit- polite and professional staff, exceptionally clean and very well organised. I wouldn't hesitate to recommend them.

I recently used Cinch Self Storage Brentwood and honestly couldn’t fault the experience. From start to finish everything was straightforward, stress-free, and really well organised.

The facility itself is clean, secure, and easy to access, which gave me real peace of mind leaving my belongings there. Security features like CCTV and controlled access make it feel very safe, and everything is well maintained.

What really stood out though was the customer service. Maddy in particular was brilliant , friendly, professional, and genuinely helpful. She took the time to show me different unit options and made sure I got exactly what I needed, which made the whole process a lot easier.

Overall, it’s clear why Cinch has such a strong reputation for customer service and well-kept facilities. I’d definitely recommend them to anyone needing storage in the Brentwood area, and I wouldn’t hesitate to use them again myself.

What an incredible experience and service from the Brentwood cinch team. They made the whole process completely stress free and really took the time to understand exactly what we needed. The team were incredibly friendly, welcoming and a pleasure to deal with from start to finish. I would highly recommend them to anyone and I’ll definitely be using them again in the future!