Clean and well-maintained storage units. Friendly and helpful staff who went out of their way to meet our requirements. These changed at the last minute when it became apparent that we needed substan... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
John & Carlene at Sittingbourne are very friendly & helpful, we've had a few laughs already. The site is very close to me & reasonably easy to access although "commuter hour" can be a bit of a challen... See more
Jason and Matt were really helpful and friendly and gave us excellent customer service. Having helped us decide on the size of unit required they explained the booking process and the terms and con... See more
Company replied
I have been renting from Cinch for the last 2 years in Newmarket. The staff have been amazing very helpful and professional and always went the extra mile to help me . I had to change units many t... See more
Company details
Written by the company
Affordable Self Storage for Households and Businesses
Contact info
184 Shepherds Bush Road, W6 7NL, LONDON, United Kingdom
- 08000 855 722
- hello@cinchstorage.co.uk
- www.cinchstorage.co.uk
5.0
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent service Cinch Woking
Craig at Woking Cinch storage is really helpful and made everything very easy to arrange
April 16, 2026
Unprompted review
Reply from Cinch Self Storage
This means a lot, thank you! We’re glad we could deliver a great experience for you.
Excellent service both times 👍
Thanks again to Matt & Jason at CINCH in Leighton Buzzard for all your help - not sure if we will need to utilise a unit in the future but it has been a great help this time as it was last time. Your consistently friendly and helpful approach to the whole process has been much appreciated.
A smaller unit for a shorter period of time second time around - so hopefully we are winning 🤞🤞🤞
April 3, 2026
Unprompted review
Reply from Cinch Self Storage
Thanks for the brilliant feedback! We’re really pleased everything went so well.
Thanks
Great clean, open, and welcoming environment. Huge choices , and brilliant customer service from Jason and Matt at all times. Jason gave some great ideas and cost plans. We are very grateful. Mike
April 8, 2026
Unprompted review
Reply from Cinch Self Storage
We love hearing this, thank you! It’s great to know we made things easy for you.
Stewart made my move in day stress free…
Stewart made my move in day stress free and was very efficient!!
Really appreciate his hospitality…thank you! 🫡🌟
April 17, 2026
Reply from Cinch Self Storage
Thanks for the 5 stars! We’re so glad you had a positive experience with us.
Really good price and easy to get to
I used the Brentwood facility, Really good price and easy to get to. And checking out was made really easy by Maddy.
April 18, 2026
Unprompted review
Reply from Cinch Self Storage
Really appreciate your kind words, thank you! We’re always here when you need us.
Secure Storage Unit …
Looking for storage for a short time while sorting out house contents.
Found cinch online and thought I would give it a go 😊. Great price and Fantastic team at Enfield. More than helpful in getting the right deal and size unit. Easy access and secure.
5 star 🌟 Rating
April 18, 2026
Unprompted review
Reply from Cinch Self Storage
Thanks for sharing this! We’re pleased everything went smoothly and you had a great experience.
Rude and hostile staff
Since the last 6 months, the staff has become extremely rude and hostile to customers ! Best to avoid this place now !
January 24, 2026
Unprompted review
Great professional and helpful service
Andrew and his team, from the Chippenham Storage, have been nothing but helpful , kind and professional! Where it was possible they managed to pass on a small discount and have always answered questions with kindness and courtesy.
Should I ever be in a position to require your services again, you will be my first call.
April 15, 2026
Reply from Cinch Self Storage
Amazing feedback, thank you! We’re glad we could help and make the whole process simple.
Excellent Facility in Shoreham
Excellent Facility in Shoreham, extremely helpful and friendly staff.
April 13, 2026
Unprompted review
Reply from Cinch Self Storage
Thanks so much for the brilliant review! We're really glad you had such a smooth experience with us, making storage simple and stress-free is exactly what we aim for.
Great service and staff at Cinch Gillingham
We have used Cinch Gillingham Storage Unit from February to April 2026.
Amy was particularly good at looking after our needs and met our requirements for our storage needs.
It was easy to use and access, it is nit a 24 hour lock up but we didn't need 24 hour access.
I thoroughly recommend Cinch Gillingham Storage Unit.
Joe, from Kent
⭐️⭐️⭐️⭐️⭐️
February 1, 2026
Unprompted review
Reply from Cinch Self Storage
We really appreciate you taking the time to leave this! It’s great to hear everything went smoothly and that the team could help make things easy for you.
Excellent service from all the team
Excellent service from all the team. Thanks guys.
April 8, 2026
Unprompted review
Reply from Cinch Self Storage
Thanks for the amazing feedback! We’re so pleased you had a great experience!
Just opened an account with Cinch…
Just opened an account with Cinch Shoreham. Thanks to Jon and Lauren who welcomed me and made the process really easy. Nice facility and good location.
April 10, 2026
Unprompted review
Reply from Cinch Self Storage
Really glad to hear you had such a positive experience with us! Thanks for choosing Cinch and for the kind words.
Great customer service
Very responsive, Francesca and the team answered all my questions within minutes online! Friendly reception on the day of booking, showed me the unit to ensure it met my needs before confirming the booking. Great experience and easy access.
April 4, 2026
Unprompted review
The new facility at Houghton Regis is…
The new facility at Houghton Regis is wonderful. Our first contact was with Aaron months ago to put a hold on one of the new units. Today we met with Leon, he was very helpful and showed us around, comparing the size of units available. We ended up upgrading in size but he did a 12 month deal for us. Set up the secure code & locking system with my daughter. Very happy with our experience. Thank you Leon.
April 7, 2026
Unprompted review
Reply from Cinch Self Storage
Love this feedback, thank you! We’re really pleased everything hit the mark for you.
Cinch Storage has been a real lifesaver
Cinch Storage has been a real lifesaver, and the team is so friendly and helpful. I’d highly recommend them
April 3, 2026
Unprompted review
Reply from Cinch Self Storage
This is exactly what we like to hear! Thanks for choosing us and sharing your experience.
Cinch storage has been a lifesaver and…
Cinch storage has been a lifesaver and the Team are so friendly and supportive. Would highly recommend it! Hayley x
April 1, 2026
Unprompted review
Reply from Cinch Self Storage
This is exactly what we like to hear! Thanks for choosing us and sharing your experience.
Maddy and team super efficient
Maddy and team super efficient, service with a smile. Helpful, professional and considerate to us as clients and to our deliver drivers.
March 31, 2026
Unprompted review
Reply from Cinch Self Storage
Really appreciate you taking the time to leave this, it means a lot to the team!
Super team
Craig and Francesca have been highly supportive from when we enquired, to the completion of renting an office with them and I can turn to them anytime. Also I feel the location is private, secure and accessible.
The prices offered are highly competitive for what you get!
March 16, 2026
Unprompted review
Reply from Cinch Self Storage
Fantastic to hear! We’ll be sure to pass your kind words on.
The Woking facility's staff is very…
The Woking facility's staff is very helpful and friendly.
This facility is simple to locate.
Many thanks to the employees
March 27, 2026
Unprompted review
Reply from Cinch Self Storage
Thanks for the great review; we’re so glad we could help!
spacious and does the job exactly as…
spacious and does the job exactly as needed. staff friendly and helpful. Great place for storage
March 31, 2026
Unprompted review
Reply from Cinch Self Storage
This made our day, thank you!
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