Circle Health Group Reviews 

Always friendly and helpful, feel like a person not a number and always very thorough. Had one operation now waiting on next one.

Easy booking, easy communication online to find out about scans, staff were lovely.

Very caring and a fast and efficient service

I had the privilege of being treated by the amazing Dr Kumari and underwent successful surgery under her care. All the hospital staff were exceptionally kind, attentive and supportive throughout my stay. I cannot thank them all enough for their professionalism, compassion and outstanding care.

The receptionist at the radiology desk made me feel incredibly uncomfortable as an NHS patient. She made it very clear that private patients were given priority and that, because I was not paying privately, I would have to wait. Her manner was rude and, in my view, entirely inappropriate.

She was also far from discreet when discussing this, which made the situation even more uncomfortable. I felt that I was treated very poorly and was left feeling embarrassed and undervalued as an NHS patient. The overall experience was extremely distressing and disappointing.

To the contrary, the radiologists were outstanding, as was the consultant. I was extremely impressed by their professionalism, expertise and compassionate approach throughout. I would also like to commend the receptionist in the outpatient clinic, who was exceptionally helpful, courteous and supportive. Her manner made a very positive difference to my experience and was a stark contrast to the treatment I received at the radiology reception desk.

I had a surgical procedure yesterday and spend the day in Lancaster Ward at the Alexandra Hospital in Cheadle. I was looked after superbly by everyone there, especially by John my admissions nurse, and Jenna too. They made my stay very comfortable, explaining what was happening at each stage and contributed to my speedy discharge. Thank you again, John and Jenna.

Tried to pay a bill online. Having tried and failed due to something called “demographics , I rang to pay. No answer just infuriating Muzak. Gave up. Maybe someone will ring me. You never know.

Very quick and efficient service - on time, clean and professional- thank you

From start to finish a welcoming environment and the clinicians were professional as ever

All staff were kind and helpful and procedures explained.
My appointment was on time and the waiting area was clean and bright.

Yet again I have received my private consultation notes half opened and delivered by a random man ! What's going on !
This is the second time post has been received half opened in the past few weeks. All my personal and medical details compromised!
Against GDPR, I need answers not apologises!

Staff are polite and helpful. Service is efficient.

Warm friendly welcome, on time appointment.
Received some treatment there and then and also have a follow up appointment booked .

Appointment within a week.
Efficient and friendly staff.
Clean environment.
Portable Air Con unit in waiting area due to extreme hot weather.
Appointment on time.

Just an excellent experience and treatment start to finish.

Consultant explained everything so I could understand all aspects of the procedure; he was so nice.
All staff really pleasant, kind and thoughtful.

A lovely clean and quiet environment.
Free parking which takes the stress out of the hospital visit. In a nice area too, easily accessed.

Staff and booking process very good and efficient

Successful surgery