Shout out to Alex! After months of not being able to communicate with anyone Alex absolutely answered all of my questions and handled my issue with expertise and clarity! He's a rockstar! Thanks again... See more
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Contact info
132 E 43rd St ste. 105, 10017, New York, United States
- 1 800 933 2309
- info@citizensdebtrelief.com
- www.citizensdebtrelief.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 1 week
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Always there
Always there and open when i have questions . They keep me informed so I’m always on top of my account. If i’m not sure of anything they are right on it to explain everything thoroughly to me . Very happy so far!
the person i spoke with was very…
the person i spoke with was very helpful with all the questions i had
its so easy to sign up for
By reading ever thing about trust piolet it will help 100 percent
My call review
I was comfortable talking with my rep today. Extremely knowledgeable, nice and very helpful. We even shared a birthday! Thanks again for everything
Alex was very professional & very…
Alex was very professional & very helpful.I would recommend him & CITIZENS TO ANYONE NEEDING HELP WITH DEBT RELIEF.
Hands down best of the best…
I just wrote on google but had to come here and say something cause I am on cloud 9 right now ! Brandon turner was honestly one of the best customer services I have ever spoken to. He explained everything so well he made it very easy to understand and all in all it was just a very easy conversation and to be able to get my debt relief is just amazing thank you so much, Brandon looking forward to getting my life back you’re amazing
One card down!
One card down, and four to go! Citizen’s is working. Slow and steady. Be patient, and know they are on your side. Special shout out to Obeb! You’re the best! I appreciate working with you!
Jason was absolutely a professional
Jason was absolutely a professional! I was very hesitant to sign up for a debt management program. But through his knowledge and professionalism he explained every step in detail. He was able to get me on board to my road to financial freedom.
Paying these bills
My is Mon burgos I need help with debt relief. I had an operation on my throat an I'm unable to talk but I can text. I have medical bills an taxes problem if you can help please text me at 646-956-0717 thank you.
Debt Relief with Dignity
High-level, targeted plan towards resolution. Client-based customer service par excellent. Competent, empathetic, and experienced.
If it wasn’t for Cole Connell I’d be in…
If it wasn’t for Cole Connell I’d be in a world of credit and loan war. I wished more companies hired more qualified professionals as he is!!! Anything I send to him that I question, I have an immediate response with credible advice and answers. Thank you, sir!
Professional and courteous
Mike was very professional and explained everything to me and answered all my questions and guided me through the entire process.
Professional Organization
CDR gathered my information about creditors, and began reaching out to them on my behalf. They've submitted the payments that I've sent, and really, made the entire process pretty simple. When I've had questions, I've called and they've always been quick to respond and provide the information that I need.
Highly recommend.
They knew I need help and they took me…
They knew I need help and they took me through and show me what I need to do and how it should be done.
This Company is the worst Signed up for…
This Company is the worst Signed up for them to help with my Cridit they faithfully took funds from my account with no problem 10 months to be exact after the 6th month they were not helping me just holding my money in in their account then they lied to me and said they were going into court never happened for one of my accounts they owe me $2,5008.03 every time I call no one answers my calls they keep giving me the run around your money will be refunded in your account and I did it at a proper time I feel like they are predators and they pray on people then they want you to open up another loan I closed my account with them in a timely manner once I seen they were not BBB affiliated the girl on the line keeps telling me over and over your money will be refunded on Friday never happens this is a sad situation when they pray on people that needs help I will not give up I want my refund they took out $278 for 10 months out of my account and I canceled at the fourth month then they tell me they went into court to settle with portfolio recovers recoveries which never happened
I didn't have to raise a finger to get…
I didn't have to raise a finger to get everything done. How fabulous is that! Alex is the best at what he does so ask for him.
Review for joining Citizens group.
I don't know Chris' last name but he was excellent in explaining the program to me. I got burnt by another co. That took me for about $1500 so I was very hesitant at first. He explained how it all worked and assured me Citizens was a reputable business. Also customer service did a follow up and helped me to feel even more comfortable.
Would never recommend
Would never recommend. No communication. No results. They have failed me and now I am being contacted by attorneys from the banks I owe. I am so disappointed I would not recommend them to an enemy. What do I do now? They have left me to the sharks and they still have all my money. Warning! Never use this company. It will be the worst thing you've ever done. Use National debt relief.
A Glimpse of Light
We are in quite a predicament. I feel Conor is trying to guide us in figuring out how to address our debt situation best. I look forward to continuing this journey and hopefully becoming debt free.
Thomas Fischer went above and beyond to…
Thomas Fischer went above and beyond to help me understand the process with my creditors and the loan. He took the time to explain everything to me and really listened to my questions. He promptly answered my calls and I felt comfortable with him helping me. I highly recommend him. Thank you Thomas!
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