I meet many bland people during my travels so was really pleased to be greeted by the smiling and genuinely friendly young chap at CoffeeLink within Bury St Edmunds railway station. Theo was po... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have a regular monthly order of 1 kg Yirgacheffe beans, saving some 24%, but I actually use over 1 kg every month, which makes life difficult. But every so often I get the chance to order an extra k... See more
Company replied
Coffee products are great as usual.The real test for me is how satisfactorily problems arising are resolved. I can say that on the two recent such occasions, because of my mistakes in ordering, staff... See more
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Many are I’m aware that a coffee addiction is expensive and a huge learning curve, I say expensive because of the waste in getting the correct grind and flow. Starting I tried loads of companies and... See more
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Company details
Written by the company
Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!
Contact info
31 Knightsdale Road, IP1 4JJ, Ipswich, United Kingdom
- www.coffeelink.com
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Dont delay, order today!
Excellent fast service and 3 incredible coffee blends. Im afraid you have a other loyal customer 😀
June 16, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Coffee Subscription.
I have a subscription and always receive plenty of warning that my next delivery is due. The coffee is excellent.
June 14, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
The coffee arrived right on time
The coffee arrived right on time. It is an excellent Ethiopian Yrgacheffe and I am really enjoying it.
June 13, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Excellent coffee and very fast delivery…
Excellent coffee and very fast delivery - next day!
June 12, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Good coffee
Good coffee.
Cannot switch the subscribed bean to something else, it only allows cancel and re-subscribe (or if I am on the wrong page?)
June 1, 2026
Reply from Coffeelink
Hello,
We apologise for the inconvenience you have experienced. Thank you for bringing this to our attention; we will pass your feedback on to our development team for review.
In the meantime, if you would like to make any changes to your subscription or require any assistance, please feel free to email us at info@coffeelink.com, and we will be happy to help.
Thank you.
Good selection of quality coffees
Good selection of coffees. Excellent quality. Great value. Prompt delivery.
May 31, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
I did not get my first time buyer…
I did not get my first time buyer discount. Not happy.
May 29, 2026
Reply from Coffeelink
Hello, we apologise for the inconvenience regarding the discount.
Please contact us on info@coffeelink.com and we will be happy to assist regarding this issue.
Once again, sincere apologies for the inconvenience.
Thank you.
Good coffee. But Customer service can be a bit flaky at times
I ordered a one-off item to be added to my subscription to avoid additional shipping cost. When it turned up without it, customer services apologised, but no offer to ship free, and no reply to my request whether it could be shipped free (given it wasn't my error). Maybe they were a bit stretched after the bank holiday.
May 28, 2026
Reply from Coffeelink
Hello, we apologise to hear that the follow up was not done.
Please contact us on info@coffeelink.com and we will be happy to assist you.
Once again, sincere apologies for the inconvenience.
Thank you.
Quality coffee and quality service
Quality coffee and quality service! Well packaged and reliable Royal Mail tracked postage.
May 31, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Quick delivery and very recently…
Quick delivery and very recently roasted, as in roasted the day of dispatch.
Haven't had a bad bag yet.
May 31, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
great coffee as always
May 31, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
good quality coffee,fast delivery
June 4, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Fabulous coffee
Fabulous coffee, (I am a coffee snob) also great prices and ethical. Signed up for monthly delivery and they are super helpful abd flexible, allowing me to choose my favourite coffee, swith between decaf and caffeinated.
Totally recommend
May 27, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Hello, we apologise we are have issue when cancelling a subscription.
Please contact us on info@coffeelink.com and we will be happy to assist you resolve your issue.
Once again, sincere apologies for the inconvenience.
Thank you.
Ordering online was easy.
Ordering online was easy and the supplier communication was timely. Excellent delivery service from the Post Office.
May 29, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Outstanding coffee
I signed up for a subscription about a year ago that sends me two 1kg bags of coffee every month. The coffees are always different, and somehow the ones I end up loving most are the ones I would never have picked.
They choose the coffee. They roast it. They send it. I drink it. ☕️☕️☕️
Outstanding coffee, excellent service. Highly recommended.
May 25, 2026
Reply from Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
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