Coffeelink Reviews 

Very difficult to cancel a subscription

Ordering online was easy and the supplier communication was timely. Excellent delivery service from the Post Office.

I signed up for a subscription about a year ago that sends me two 1kg bags of coffee every month. The coffees are always different, and somehow the ones I end up loving most are the ones I would never have picked.

They choose the coffee. They roast it. They send it. I drink it. ☕️☕️☕️

Outstanding coffee, excellent service. Highly recommended.

Arrived quickly and well packaged as always, plus excellent coffee.

Safe speedy delivery of excellent roasted beans.

They forgot to send me my order and then misinformed me that it had been passed to the PO for delivery.
It was not and was only passed on after a further query from me.
Very disappointing as it was too late for a gift. I hope that this was a one off!

I'm a client for years and never had any problems nor complaints. Somehow, the last time there was a technical issue and I couldn't place my order. I notified the team through email, and they were very prompt in replying and sorted it out in no time.

Great variety and taste coffee. Keen prices. Prompt delivery

I’ve been ordering coffee from Coffeelink for nearly two years, and the prices and selection of various coffee regions is still great. That’s honestly their biggest advantage.

But lately I feel like the quality of taste just isn't as good as it used to be. Maybe it’s just my personal experience, but from batch to batch I am getting disappointed, and I drink coffee for pleasure, so taste matters to me.

Good quality and kind staff

Sent the wrong order to me for the current order of delivering date 7th May 2025.

And Let me to handle the return process, and it can't be worked as per your submitted Royal mail link, so the process cannot be handled at this stage.

On the same time, it sends back my correct coffee bean on 8th May 2026, it was found one packing was damaged and some beans dropped out already.
So disappointed at this moment!!

Price seems very competitive, customer service is excellent & the coffee is great. I will continue to reorder.

The ordering on subscription is so easy and very easily changed, the price is very good especially with free post and packing if you spend over £15, and the delivery by the post office is very quick, the products are special, I am still going through them to try and see what I will eventually stay with, and enjoying it at the same time, I just wish they sold the Coffeelink espresso cup they use on their adverts
All in all a great company for coffee

Wonderful coffee, friendly and helpful customer service. Orders are processed very efficiently and delivered by tracked 24 hour service so they arrive amazingly quickly. By far the best coffee I've ever ordered.

Very good coffee at a decent price, quick delivery and a couple of questions answered promptly.
What more do you need?

ordering very easy great variety of coffees. Delivery always within the set time frame.

The web site is a little slow but product and service are excellent>

The order has not been fulfilled, and I have had no updates about why this has happened.
I have used Coffeelink for years, and this is the first problem I have ever had with them.

If you like coffee this is the site for you. You will experience large variety of coffees.