Collections Etc. Reviews 

21,456
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers had a great experience with this company. Customers consistently praise the fast delivery service, noting that orders always arrive very promptly and safely in well-protected packaging. People are also very satisfied with the wonderful quality of the items, finding them exceptionally beautiful, comfortable, and exactly as described on the website. However, some reviewers were not happy with all of their purchases, mentioning specific issues like receiving wrong items or products that completely failed to match their online expectations. These consumers also pointed out occasional frustrations regarding unexpected return shipping costs or experiencing frustrating delays with their pending deliveries.

What people talk about most

Product

Reviewers highlight positive aspects of product satisfaction, noting that items match online catalogs and... See more

Order

Clients share ambiguous opinions on order, with many reviewers praising the easy online checkout, reasonable... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive quickly and often... See more

Price

Customers consistently note ambiguous experiences with price, as many consumers praise the reasonable costs,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with items arriving in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All went well but was a day later than expected delivery. Probably not your fault as much as too many holidays.

Rated 4 out of 5 stars

it was not delivered until about a week aftr it was said to be delivered. I spoke with one of your peaple and they had me order another one which I now will have to send back.

Rated 4 out of 5 stars

shopping online was convenient just one thing I had problem with was that I could not look for a specific item. I had to look thru all the pages to find what I was looking for. It slowed down the pr... See more

Rated 4 out of 5 stars

Really fast turn around. Can't remember date ordered as I catalog was dumped when order was received. Great service! Thanks!!


Company details

  1. Furniture Store
  2. also in
  3. Home Goods Store

Information provided by various external sources

Visit Collections Etc. for a variety of home decor, housewares and outdoor/garden accessories. Shop a collection of unbeatable values!


Contact info

4.2

Great

TrustScore 4 out of 5

21K reviews

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No history of asking for reviews

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4.2

All reviews

(21,456)

59 reviews in the last 12 months

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Rated 4 out of 5 stars

Good service, quick response!

I ordered quite a few items of clothing. Most of them fit, and we’re nice, but I wish the quality was a little bit better. The delivery was extremely fast and the service has been excellent. I will order again from them.

July 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Order was totally messed up

I ordered through their mail order catalog. I ordered a set of pj tops and pj bottoms. I received the tops but instead of the pj bottoms they sent a set of dishtowels. The item description clearly said PJ bottoms set with a size and the price. The dishtowels were no where near the description or price on the order form. I had to pay return shipping for the dishtowels that I didn't order along with the tops because without the bottoms I didn't need the tops. Another other item I ordered didn't come. With two other items they increased the price on me. Customer service was very rude!

March 20, 2025
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Rated 3 out of 5 stars

Like the items, but ordering online was a mess.

We did receive our order and overall the items are fine. The hose caddies were a little difficult to assemble, due to confusing diagrams in the instructions, but are work well.
We wound up with a duplicate order, which I called in to return, but was told by your representative to keep it, as there was no record we paid for 2 sets. This was also due to the difficulty I had using your online ordering system, which when it wasn't throwing up endless pop-ups for special deals, memberships, etc., I wasn't interested in, it kept stalling and not indicating that it accepted my order or the credit card payment.
My friend, who asked me to order the items for her and gave me her card to pay for them, ended up placing the order over the phone herself, since I had no idea that your online ordering system even accepted or completed the order in the first place.
You have nice items, but your online ordering system needs to be made easier to work with.

April 26, 2025
Unprompted review
Rated 2 out of 5 stars

The product does not meet my…

The product does not meet my expectations. There are no holes to assemble the back panel and there was a scratch mark on the top shelf piece. I just opened the box yesterday to put this together and came into these issues. I don’t want to wrap it all up and send back so I’m stuck with something I don’t think I’ll use. So disappointed for almost $200!!!

May 4, 2025
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Rated 1 out of 5 stars

I would give a rating of zero if I could

I would give a zero if I could. Item was Not advertised with different ingredients than the original item; so that was on them, since the ingredients was relabeled on the items with little stickers. The botanical ingredient items comes in a different packaging....should of been pictured as that.

Free shipping is a joke with a large processing fee.

Returned the item, I should have read up on the free shipping label as they charge 13.99 for that. My bad.

They charged my account an additional cost without consent. So, from the original $33.26 with the additional $8.74 they randomly just took out of my account (total $42.00 they took), I got a whopping $19.62 back on the return???

Bait and switch, and over charging my account.

April 18, 2025
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Rated 5 out of 5 stars

From catalog to customer, Collections Etc. comes first.

Your reputable company always delivers quality goods and a great selection for less in a timely manner. I have ordered several furniture covers, silicone watches, tee shirts, bug spray with overall satisfaction. You also have a section specifically geared to senior citizens which is a boon with the aging population. Keep up the wonderful deals and offerings for us choosy customers.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

I'd ordered 1 set of these previously

I'd ordered 1 set of these previously. They were so lightweight, cooling, & comfy I decided to buy 3 more pairs. You can't see any bumps or ridges. Your parts look smoother & better than they did before. My thighs are ridiculously happy!

April 21, 2025
Unprompted review

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