Collections Etc. Reviews 21,511

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, often noting that items are even better than pictured and built to last. Many people appreciate the wide selection of goods available, finding both common and unique items. The delivery service is frequently highlighted for its speed and efficiency, with orders arriving on time or even earlier than expected, and products are generally well-packaged and in perfect condition. However, some customers have expressed dissatisfaction with the ordering process, encountering issues with the online system, unexpected charges, or receiving incorrect items. There are also mixed opinions regarding pricing, with some finding them reasonable while others feel they are too high or that the value doesn't meet expectations for the cost.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and variety. Many customers praise the items for... See more

Order

Consumers have mixed experiences with the ordering process. Many find ordering easy, with reasonable prices,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the nice quality of products, often... See more

Price

Clients share ambiguous opinions on price. Many customers found prices to be reasonable, fair, and... See more

Based on these reviews

Rated 5 out of 5 stars

Received order of religious throws which are used for bereavement ministry at my church. There use to be quilted ones available but not anymore. Collections is the only place where they are reasonably... See more

Rated 5 out of 5 stars

I'd ordered 1 set of these previously. They were so lightweight, cooling, & comfy I decided to buy 3 more pairs. You can't see any bumps or ridges. Your parts look smoother & better than they did b... See more

Rated 5 out of 5 stars

Your reputable company always delivers quality goods and a great selection for less in a timely manner. I have ordered several furniture covers, silicone watches, tee shirts, bug spray with overall sa... See more

Rated 5 out of 5 stars

I have ordered from Collection Etc for many years. Always good products & quick service. There are only 2 catalog companies worth ordering from:Collections Etc & Lakeside.


Company details

  1. Furniture Store
  2. Home Goods Store

Information provided by various external sources

Visit Collections Etc. for a variety of home decor, housewares and outdoor/garden accessories. Shop a collection of unbeatable values!


Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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Rated 1 out of 5 stars

Don’t waste your money…

My Uncle ordered some coffee from this company and we’ve never had such horrible tasting coffee in our lives!! All 3 bags were different flavors and they all sucked. When we contacted the company about this they were adamant that we return the open/used product. I literally dug through the trash to get them. They sent us a return label but never mentioned charging us for it. I called and spoke with a representative once we saw the refunded amount wasn’t accurate and they said they couldn’t help me. We will never order from this company again!!

December 10, 2024
Unprompted review
Rated 1 out of 5 stars

NO FREE SHIPPING HERE

The website states very clearly FREE SHIPPING. But when placing order, they add on a (SHIPPING) SURCHARGE, which basically is a shipping fee! Called to ask them to remove this charge, and they refused. Won't order here again. False advertising. And customer service is overseas, in the Philippines. That says it all!

April 12, 2025
Unprompted review
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Rated 2 out of 5 stars

Not satisfied with the shipping charges

Not satisfied with the shipping from the surcharge to the actual processing. Poorly packaged and handled. Miracle that the item arrived in one piece. Absolutely not worth the costs.

April 3, 2025
Unprompted review
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Rated 4 out of 5 stars

Delivery fast

Delivery fast. Item arrives in good condition and is as shown in picture. Have not attached to gutter, weather not pleasant enough.

March 8, 2025
Unprompted review
Rated 1 out of 5 stars

THE WORST COMPANY I HAVE EVER DEALT…

THE WORST COMPANY I HAVE EVER DEALT WITH..NO CUSTOMER SERVICE, THEY READ FROM A SCRIPT AND I CAN'T SEEM TO GET MY MONEY REFUNDED $200 PLUS. I AM CONTACTING THE ATTORNEY GENERAL IN THE STATE AS WELL AS THE FTC. THEY READ FROM A SCRIPT...BUYER BEWARE..I CANNOT STRESS ENOUGH

January 28, 2025
Unprompted review
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Rated 5 out of 5 stars

The Great experience for me was this…

The Great experience for me was this Company had what I've been looking for, for a long time, i was easy to place my order and keep track of the tracking number to see the status of my order, my order arrived on time as expected. I definitely will order again from this Company and order other items I've seen. Very Good Experience.

February 14, 2025
Unprompted review

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