Bought a Monte Verde fountain pen for $91. VERY disappointed. Took over 24 hours to get the nib moist enough to write and then it started leaking into the cap. Each time I take the cap off I have to s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Cost of pen refill, $6, was just too high, and was not very high quality, as I learned in using it. Then cost of mailing one refill, $3, was unreasonable. Later I found refill for "legal - lawyer" gra... See more
The owner of the business Bob Melvin is disgusting. Does not care about customer service. He advertises pens he does not have and when you ask where the delivery is or why it is late, he accuses one... See more
Order was delayed in being fulfilled and shipped. Order was incorrectly engraved and the “free refills” that they said they were including to make up for the delay in shipping were not included. Cal... See more
Company details
Contact info
608 Garrison Street Suite F, 80215, Lakewood, United States
- 1.800.766.7367
- customer-service@coloradopen.com
- www.coloradopen.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product I received is as advertised.
Quick and easy easy to deal with
Quick and easy easy to deal with. No reservations about ordering again from Colorado Pen.
Excellent transaction with Colorado Pen
This was my first purchase from Colorado Pen, and I was completely satisfied with the transaction, price, shipping time and packaging. The Waterman pen refills were exactly what I was looking for, particularly as these refills are not always easy to find elsewhere. I can highly recommend Colorado Pen to my friends and anyone else.
It was easy to order and the order …
It was easy to order and the order arrived in satisfactory time
"Cost of pen refill and shipping" lesson!
Cost of pen refill, $6, was just too high, and was not very high quality, as I learned in using it. Then cost of mailing one refill, $3, was unreasonable. Later I found refill for "legal - lawyer" grade refill that fit my custom made pen given to me on Fathers Day many years ago for $12.50 for 12 with free shipping, which worked much better. Will just chalk this up as learning experience, with lesson being if I don't find what I am looking for, just keep looking!
Excellent company
I found an excellent selection of writing implements and refills. The service is very quick, the engraving is very attractive. The customer service was very helpful when I needed help on an order, thanks to Alex. I will be ordering more items in the future, thanks to all the employees at Colorado Pens.
The gentleman we talked was able to …
The gentleman we talked was able to help with which refill we needed for our Cross desk set. They arrived and fit perfectly
Great selection of beautiful writing …
Great selection of beautiful writing instruments. I purchased a couple for myself and then realized what wonderful gifts they make. So I made another purchase!
Fast service and excellent products.
I love my new, personalized pen!
I always love the pens I purchase from Colorado Pen! The pens are beautiful and functional!
Colorado Pen was very responsive
Colorado Pen was very responsive. They immediately corrected an replaced an error in engraving. Good products and responsive service.
Colorado Pen always has pens I love…
Colorado Pen always has pens I love and the inks I need in stock. They are friendly, appreciative, and they ship right away. Never had a problem in the five years I have been a customer!
Easy to use website
Easy to use website, unbelievable stock, even for out of date products.
Fast service, fair price. S. Moore Houston
I like Colorado Pen
I like Colorado Pen, as a rule, very much. They offer a wide selection of fountain pens and inks, and they also ship very quickly--often the same day as the purchase is made. They regularly offer specials, and their prices are mostly in line with other pen retailers.
A couple things, though, bother me a little bit. For some reason, there are ZERO customer reviews appearing on their site. I've posted a couple myself, and they just never show up. I, for one, rely heavily on fellow fountain pen enthusiasts' reviews when making a purchase.
I guess that's all--they're pretty good overall. I will buy from them again.
I received the dog rescue pen as a gift …
I received the dog rescue pen as a gift for Christmas and loved it. Loved the quality of the pent and the way it feels when using it. Just purchased another dog and the cat version for two friends birthday gifts. Easy to order and they came in just a few days. Am loving using my pen and will love giving these two as gifts.
Have been helpful with the purchase of …
Have been helpful with the purchase of two new pens, one in stock and the other, sadly, back ordered by the manufacturer. Hopefully that back-order will be short lived and all will be well again.
Here's hoping!
They have a great inventory and it is …
They have a great inventory and it is very easy to place an order. The products arrive on time and in good condition. They will be my supplier of choice.
Excellent and prompt service
Excellent and prompt service. Website easy to follow.
Honest pricing
Honest pricing, fast International Service; great Communication. Great pen Company to deal with over the Internet
I needed an uncommon item
I needed an uncommon item. They not only had it, but a better deal, and quick delivery.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








