I have ordered 3 PCs from Computer Planet - all have met or exceeded the spec advertised. A couple of issues I had were resolved almost immediately (and these were Windows 10 issues that were not of... See more
Computer Planet
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See what reviewers are saying
They built my computer to a high spec at a much lower price than anywhere else would offer---much lower. Computer arrived a few days late (but COVID) and their email/ticket responses could be a little... See more
Ordered a PC on 2nd June. Tried to find out more information about my order on the 3rd June, live chat had me waiting 35 minutes before I gave up. I tried ringing them at the same time and gave up a... See more
Company replied
I think Trust pilot ought to update this Company's status. They're in LIQUIDATION.
Company details
Information provided by various external sources
Computer Planet is the UKs premiere custom computer system builder. Our clients place orders via our website, and fulfillment is executed in our North Western UK facility. The Computer Planet team is a group of competent and dedicated professionals with years of experience within the IT industry.
Contact info
Kingsland Grange, WA1 4RR, Warrington, United Kingdom
- 01925 873 400
- sales@computerplanet.co.uk
- www.computerplanet.co.uk
People also looked at
+ I'm delighted with my new PC
+ I'm delighted with my new PC, Its actually far better quality than i expected. The website pictures don't do it justice.
+Great value for money.
+Came Boxed up with an extra large box to allow for extra protective packaging Inside the machine and outside.
+ A Trust worthy company i paid £1700 upfront and they delivered more than expected. Got a wee upgrade to windows pro when windows home was ordered.
- Tracking and order system on the website is not working correctly and if you've paid upfront like I did you maybe left in the dark feeling anxious of what's going on until your fedex tracking show your items been picked up. needs to improve on communication.
Custom PC - expensive machine with faulty construction and configuration
I had a custom PC made.
I paid for the Windows10 installation. What a nightmare, the configuration for Windows 10 was done incorrectly it's affecting the Bluetooth, which if installed and checked would have highlighted the issue. And all my third party software downloads has been a nightmare as the permissions and configuration is all tumpsy turvey.
If you're using these guys know what you're talking about cause they don't seem to get the basics right. They push back on issues that are clearly faulty. This has been a nightmare experience for me with a dream build machine.
Be warned about getting an expensive machine with faulty construction and configuration is highly likely.

Reply from Computer Planet
I got my nvidia 3080 PC after 2 weeks…
I got my nvidia 3080 PC after 2 weeks so I am very pleased. Chris was very helpful when I called and my computer arrived looking really well built.
We ordered at 1pm on Black Friday and…
We ordered at 1pm on Black Friday and paid for Saturday delivery and It was delivered at 8AM the next day. Fastest shipping we have ever seen. Computer looks great.
happy with the service
Our computer arrived 2 days sooner than we expected so with everything happening right now we were impressed. Unboxed and everything looks good.
Great service and speedy delivery
Great service and speedy delivery. So far no issues with the pc and it works great!
Great site
Very easy to use and quick delivery, great service would reccomend.
Thank you computer planet …
I received my new pc in good working order and on time.
I would recommend computer planet to anyone who wants to build them selves a gaming rig but don't have the experience/ courage to dive in at the deep end.
It was a simple process to start with a pc and just add/ upgrade the parts you want included and it is sent out to you with all the packaging and paperwork which is especially useful as you get the motherboard paperwork so you are able to start upgrading at your own pace on an already built and tested pc.
I have since built myself another gaming pc from scratch but it was building on my computer planet pc that gave me the confidence to do this.
Good job computer planet,
Would highly recommend.
Very good company
Very good company. Plenty of options and choice. And I’m very very pleased with the pc
Was grate!!!!
Hey so this guys was kool i messed up my order but the guys deal with me so well and the machine has bean grate so far
Really Easy. Everything exactly as promised
Everything exactly as promised. I did wonder about “next day” but that’s exactly when delivery was. Really simple selection and buying process - if you don’t want to get into motherboards, socket types, memory types and speeds etc. this is for you
Very good and quick.
Overall good price great quality
The computer came a day later than it said but this was during lockdown and peak corona times, so it was no problem. The PC has been fantastic and has been working as it should great price and build quality was top tier. would recommend for anyone looking for a prebuilt PC
Absolute brilliant service
Absolute brilliant service. Genuinely a company I can’t fault. I ordered the pc at 9am on a Thursday morning 7am on the Friday it was at my doorstep.
great computer
Aamzing Service
I recently bought a monitor of this website came within 3 working days fast reliable service would recommend to anyone!
*Experience is from April* *NextDayPC*
*Experience is from April* *NextDayPC*
I ordered a gaming pc with quite a high mark up, just for the assembly. Paid an extra fee for Saturday delivery (ordered on the Friday). Was upset when I didn’t receive the PC the next day, also emailed them and had no response so I had to open a case with computerplanet, because NextDayPC wasn’t responding to emails. They told me I would receive my PC within 3-5 days, but I never received my PC until 3 weeks later. Was told I’d receive a refund on my delivery fee, also never received that either.
I’ve now had the PC for a few months and it’s great, no problem with the actual machinery (only reason I’m giving 3* instead of 1*).
I also had an email earlier asking to review 5* for a free gift, which I find highly unethical.
There were a few issues but they helped…
There were a few issues but they helped me resolve them :)
Money back after cooler broke
Money back after cooler broke excellent support and service
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