Computer Planet 

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Rated 5 out of 5 stars

I have ordered 3 PCs from Computer Planet - all have met or exceeded the spec advertised. A couple of issues I had were resolved almost immediately (and these were Windows 10 issues that were not of... See more

Rated 5 out of 5 stars

They built my computer to a high spec at a much lower price than anywhere else would offer---much lower. Computer arrived a few days late (but COVID) and their email/ticket responses could be a little... See more

Rated 1 out of 5 stars

Ordered a PC on 2nd June. Tried to find out more information about my order on the 3rd June, live chat had me waiting 35 minutes before I gave up. I tried ringing them at the same time and gave up a... See more

Company replied

Company details

  1. Gaming service Provider
  2. Computer Store

Information provided by various external sources

Computer Planet is the UKs premiere custom computer system builder. Our clients place orders via our website, and fulfillment is executed in our North Western UK facility. The Computer Planet team is a group of competent and dedicated professionals with years of experience within the IT industry.


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Rated 5 out of 5 stars

+ I'm delighted with my new PC

+ I'm delighted with my new PC, Its actually far better quality than i expected. The website pictures don't do it justice.

+Great value for money.

+Came Boxed up with an extra large box to allow for extra protective packaging Inside the machine and outside.

+ A Trust worthy company i paid £1700 upfront and they delivered more than expected. Got a wee upgrade to windows pro when windows home was ordered.

- Tracking and order system on the website is not working correctly and if you've paid upfront like I did you maybe left in the dark feeling anxious of what's going on until your fedex tracking show your items been picked up. needs to improve on communication.

January 7, 2021
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Rated 1 out of 5 stars

Custom PC - expensive machine with faulty construction and configuration

I had a custom PC made.
I paid for the Windows10 installation. What a nightmare, the configuration for Windows 10 was done incorrectly it's affecting the Bluetooth, which if installed and checked would have highlighted the issue. And all my third party software downloads has been a nightmare as the permissions and configuration is all tumpsy turvey.

If you're using these guys know what you're talking about cause they don't seem to get the basics right. They push back on issues that are clearly faulty. This has been a nightmare experience for me with a dream build machine.

Be warned about getting an expensive machine with faulty construction and configuration is highly likely.

December 21, 2020
Unprompted review
Computer Planet logo

Reply from Computer Planet

Customer is having an installation problem with 3rd party software covered at: https://uk.mathworks.com/matlabcentral/answers/599659-how-to-install-wfdb-toolbox-in-matlab

Customer is having issues connecting a bluetooth device without connecting the antennas to the PC.

Customer is currently working with our support team as he wants to reinstall Windows which we are helping him with.

Rated 5 out of 5 stars

happy with the service

Our computer arrived 2 days sooner than we expected so with everything happening right now we were impressed. Unboxed and everything looks good.

November 18, 2020
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Rated 5 out of 5 stars

Thank you computer planet …

I received my new pc in good working order and on time.
I would recommend computer planet to anyone who wants to build them selves a gaming rig but don't have the experience/ courage to dive in at the deep end.
It was a simple process to start with a pc and just add/ upgrade the parts you want included and it is sent out to you with all the packaging and paperwork which is especially useful as you get the motherboard paperwork so you are able to start upgrading at your own pace on an already built and tested pc.
I have since built myself another gaming pc from scratch but it was building on my computer planet pc that gave me the confidence to do this.
Good job computer planet,
Would highly recommend.

September 27, 2020
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Rated 5 out of 5 stars

Was grate!!!!

Hey so this guys was kool i messed up my order but the guys deal with me so well and the machine has bean grate so far

September 27, 2020
Unprompted review
Rated 5 out of 5 stars

Really Easy. Everything exactly as promised

Everything exactly as promised. I did wonder about “next day” but that’s exactly when delivery was. Really simple selection and buying process - if you don’t want to get into motherboards, socket types, memory types and speeds etc. this is for you

September 26, 2020
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Rated 5 out of 5 stars

Overall good price great quality

The computer came a day later than it said but this was during lockdown and peak corona times, so it was no problem. The PC has been fantastic and has been working as it should great price and build quality was top tier. would recommend for anyone looking for a prebuilt PC

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

Absolute brilliant service

Absolute brilliant service. Genuinely a company I can’t fault. I ordered the pc at 9am on a Thursday morning 7am on the Friday it was at my doorstep.

September 25, 2020
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Rated 3 out of 5 stars

*Experience is from April* *NextDayPC*

*Experience is from April* *NextDayPC*
I ordered a gaming pc with quite a high mark up, just for the assembly. Paid an extra fee for Saturday delivery (ordered on the Friday). Was upset when I didn’t receive the PC the next day, also emailed them and had no response so I had to open a case with computerplanet, because NextDayPC wasn’t responding to emails. They told me I would receive my PC within 3-5 days, but I never received my PC until 3 weeks later. Was told I’d receive a refund on my delivery fee, also never received that either.
I’ve now had the PC for a few months and it’s great, no problem with the actual machinery (only reason I’m giving 3* instead of 1*).

I also had an email earlier asking to review 5* for a free gift, which I find highly unethical.

September 25, 2020
Unprompted review

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