CoolPriser.dk  Reviews 

2,404
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Total scam business, they show one image and then send cheap looking tubes. The smell is nothing like the originals so this is just a total scam. If it was possible to give 0 or negative start th... See more

Rated 3 out of 5 stars

Additional (2nd) edit: I acknowledge, that I must have selected the membership, hence I cannot leave it at 1 stars. However, I still think, that this site is using dark patterns. If t... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a perfume from Coolpriser, and I must say that I am thoroughly impressed with my experience. The website was easy to navigate, and I was able to find the perfume that I wanted... See more

Rated 1 out of 5 stars

i bought 2 LV fragrance smaples one was on the beach and the other was california dream. i dont believe for a second that i got what i ordered both smell like cheap gas station fragrances mixed togeth... See more

Company details

  1. Cell Phone Accessory Store

Written by the company

Hos Coolpriser finder du det mobiltilbehør du lige står og mangler! Vi har alt i tilbehør til Apple iPhone, Apple iPad og Samsung. Så besøg Coolpriser.dk når du vil have kvalitet og det samtidig skal være billigt. Stort udvalg og lynhurtig levering.

CoolPriser Support

Written by the company

Simpel Nethandel

Simpelt, Billigt og Sikkert!

Simpelt, Billigt og Sikkert!
  • Prisgaranti
  • Hurtig Levering
  • Altid Billig Fragt
  • Ingen Gebyrer

Contact info

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.5

All reviews

(2,404)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Kommer nok ikke til at handle her igen

I bought 3 items and 2 of them are really hopeless: the first one is Original Apple 1m cable, which I received it in normal plastic bag and not the package that Apple product normally have, the cable does not work properly, and It gets connected and disconnected constantly. I tried it with 3 different phones and also computers, result was the same. The second one is a Credit card holder with visible front pocket, the color on the website is honey brown and I received it in really orange color and it doesn't look leather. the third one is perfume and I like it, but I’m so disappointed of the first and second product, that I’ll never shop here again.

October 29, 2019
Unprompted review
CoolPriser.dk  logo

Reply from CoolPriser.dk

Hej Zahra

Vi skal selvfølgelig indledningsvis beklage, hvis de tilsendte varer ikke har levet op til dine forventninger, men må indrømme, at vi ikke helt forstår din utilfredshed.

Vi er bl.a. lidt usikre på, hvad du helt konkret ligger i udtrykket "fake" Vi opfatter det sådan, at hvis noget er "fake", menes der, at det er uægte.

Vi kan forsikre dig om, at dit kabel ikke er fake. Der er som beskrevet på hjemmesiden tale om et originalt opladerkabel.

Du skriver at det tilsendte Originale Apple opladerkabel er fake med den begrundelse, at det ikke oplader din telefon, når du tilslutter den til din computer.

Men du skriver samtidig, at kablet virker fint sammen med din vægoplader. Det tyder i vores optik på, at der ikke er fejl ved kablet, men at der derimod kunne være en defekt i USB-udgangen i din computer.

Har du eventuelt prøvet at oplade med kablet fra en anden computer/laptop?

Hvad angår læderetuiet forstår vi heller ikke, hvad du mener med, at det skulle være fremstillet i "fake læder"

Etuiet er som beskrevet udført i ægte læder. Som bekendt kommer læder i mange kvaliteter, og vi skal selvfølgelig ikke kunne sige, om læderkvaliteten for dette etui lever op til dine forventninger. Men at der er tale om ægte læder, er uomtvisteligt.

Vi skal beklage, at du i forbindelse med din utilfredshed ikke har kontaktet os direkte. Havde du gjort det - altså fulgt vores normale reklamationsprocedure - ville vi naturligvis have refunderet dine penge, hvis varerne ikke lever op til dine forventninger - eller have sendt dig nye varer, hvis de først tilsendte skulle være fejlbehæftede.

Vores reklamationsprocedure står tydeligt beskrevet på vores hjemmeside, og vores kundeservice vil altid gøre deres yderste for at imødekomme enhver rimelig reklamation.

mvh

Coolpriser Kundeservice

Rated 5 out of 5 stars

Excellent

Quick response to my email inquiry about my order..
Fast delivery..My perfume item was very well packaged..
Over All excellent service and prices...

October 2, 2019
Unprompted review
CoolPriser.dk  logo

Reply from CoolPriser.dk

Hi Caron,

Tx a lot for your nice review and the five stars.

Great to hear that you are satisfied with both service and prices.

Hope to see you back soon again in our webshop

Cheers,

Coolpriser Customer Service

Rated 4 out of 5 stars

Great customer care

I ordered an iPhone case which turned out to be not what I expected it to be. I got in touch with the customer care and had a very positive experience with them. They're very responsive and professional.

June 11, 2019
Unprompted review
CoolPriser.dk  logo

Reply from CoolPriser.dk

Hi Vincent,

Tx for your great review and the four nice stars.

We constantly strive to have satisfied customers and will always do out outmost to solve any issues to the full satisfaction of our clients.

Sorry to hear that the iPhone case did not live up to your expectations, but great to hear that we found a solution ending up in giving you a very positive experience with our company.

Looking forward to having you back again soon ....:-)

Cheers,

Coolpriser Customer Service

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