Copper Cars Reviews 

39
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Let down last night from cooper taxis I booked about two weeks ago and had confirmation from them Alnwick pick up at 2330 and no show. I rang them and they said sorry we have nobody for you as we are... See more

Company replied

Rated 5 out of 5 stars

This taxi company is reliable, great friendly helpful drivers. I have been a regular customer for the past six months and I can honestly say they have never let me down. Will not use anyone else. The... See more

Company replied

Rated 1 out of 5 stars

Booked a taxi more than a week in advance for 6.45pm. Taxi didn’t arrive. Spoke to office and told the driver would only be a few minutes, just around the corner. Just after 7pm called the office to b... See more

Rated 5 out of 5 stars

I was travelling between Ashington & Blyth with my small dog after having her groomed, my driver Christian was the most lovely driver, infact, the most friendly taxi driver ive ever had, full of conv... See more

Company replied

Company details

  1. Taxi Service
  2. Airport Shuttle Service
  3. Minibus Taxi Service
  4. Transportation Service

Written by the company

https://www.copper-cars.co.uk/


Contact info

3.2

Average

TrustScore 3 out of 5

39 reviews

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1-star

No recent history of asking for reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(39)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Let down last night from cooper taxis I…

Let down last night from cooper taxis I booked about two weeks ago and had confirmation from them Alnwick pick up at 2330 and no show. I rang them and they said sorry we have nobody for you as we are really busy in Blyth well if you only want business in Blyth don’t accept rides from further afield. Don’t use this company unless you’re in Blyth. I’ve just received a reply saying tried to contact me on many occasions but very strange I didn’t receive anything explaining we won’t pick up. I’m not from the area so saying we are 30 40 miles away and won’t pick you up from is fair enough if I actually got a reply but you should not confirm the ride if you’re system is good enough to control rides and as you say have a good night lol

July 31, 2026
Unprompted review
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Reply from Copper Cars

Hello Andrew,

We tried to call you on multiple occasions as you booked on our app to let you know we don’t come up to Alnwick as it’s about 30-40 miles away from us we are based in blyth and we cover the local surrounding areas and unfortunately Alnwick isn’t one of them I also have a call recording of one of our office staff members leaving you a voicemail explaining this to you as well.

As I’ve said above we tried to call you multiple times and have a call recording of a voicemail that was left around 18:00pm 4 hours 30 mins before pick up.

Have a lovely evening🚕

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Rated 1 out of 5 stars

Dreadful service. Over half an hour late.

Booked a taxi more than a week in advance for 6.45pm. Taxi didn’t arrive. Spoke to office and told the driver would only be a few minutes, just around the corner. Just after 7pm called the office to be told he was 1.5 miles away doing a drop off. Had to use alternative transport as needed to get to destination in time for a performance starting or loose the cost of 4 tickets. Just walked into the venue at 7.20pm when I got a message to say the driver was outside. 35 minutes late. Had we waited would have wasted around £120 of tickets. Appalling service, need to look at planning and not over book customers. Would not recommend.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Booked taxis to and from my sons…

Booked taxis to and from my sons wedding. From first going to the office to make the bookings I had nothing but an excellent experience. The office staff were so helpful. On the afternoon of the wedding was notified the taxi was on the way, type of car and that the driver was called Stu. What a lovely man, got to the venue no bother and even wished the day to be good. The next day was notified again of the taxis arrival. Bother times (there and back the taxi arrived at the exact time) and again it was Stu driving. He asked how the wedding had gone and seemed genuinely interested. If I nerd a taxi any time I always book Copper Cars as I know they are reliable and the drivers are always so pleasant.

October 30, 2025
Unprompted review
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Reply from Copper Cars

Thank you for your review really appreciate it🫡🚕

Rated 5 out of 5 stars

The only luxury car company

The only luxury car company that I use in blyth, which provides quality for money, extremely clean and fresh smelling cars caring drivers and above all safety.

September 5, 2025
Unprompted review
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Reply from Copper Cars

Wow thank you very much for your review really appreciate it🙏🏽🙏🏽🚕🚕

Rated 5 out of 5 stars

Great company, reliable and value for money.

This taxi company is reliable, great friendly helpful drivers. I have been a regular customer for the past six months and I can honestly say they have never let me down. Will not use anyone else. Their set fare policy for Airport and train station is reasonable, no hidden extras so you know upfront exactly what you are paying.

June 26, 2025
Unprompted review
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Reply from Copper Cars

Thank you very much for your review really appreciate it🙏🏽🚕

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Rated 5 out of 5 stars

First class service,highly recommend

Booked taxi a few days before our trip, at the office in Blyth. Airport trip, an early start time. Communication from start to being picked up was excellent. On time,no hassle and driver Jamal was friendly and professional. Would highly recommend.

May 31, 2025
Unprompted review
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Reply from Copper Cars

Thank you for your review really appreciate it🙏🏽🚕

Rated 5 out of 5 stars

Great friendly service!…

I was travelling between Ashington & Blyth with my small dog after having her groomed, my driver Christian was the most lovely driver, infact, the most friendly taxi driver ive ever had, full of conversation, was no trouble that i was travelling with the dog!
💯 Recommend Copper Cars!!

May 1, 2025
Unprompted review
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Reply from Copper Cars

Thank you for your review I will pass this onto the driver🙏🏽🚕

Rated 1 out of 5 stars

Turns out their drivers are either…

Turns out their drivers are either allergic to using their indicators or just plain idiots, and not to mention the other drivers they have that decide it’s fine to park their car in the middle of a road which then blocks the road.

February 15, 2025
Unprompted review
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Reply from Copper Cars

Joker Joker?

Very angry aren’t you do you have evidence of this? Instead of hiding behind a fake profile probably just another one of the competition in the area. If you have concerns come down to our office we will gladly look into this for you.

Rated 5 out of 5 stars

Great service

Was notified when arriving ,and kept up to date , driver was on time and very pleasant and chatty good price good service will definitely use again

December 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Airport runs

Excellent service for our recent airport taxis for our holiday on outbound journey we had a very prompt friendly service with fixed fare we had planned on family to pick us up on return but due to a delay contacted copper cars from Corfu airport who quickly took our flight details and booked it straight in. We landed to another really friendly taxi driver who was there waiting for us. Use copper cars regularly and always receive excellent service

September 20, 2024
Unprompted review
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Reply from Copper Cars

Thank you very much for your review appreciate it🙏🏽🚕

Rated 5 out of 5 stars

Recommend 10000%

I have been using coppers cars for just over a year now use them daily to and from work, they have the loveliest bunch of drivers polite, friendly and chatty always on time/sharp to pick up, cars are always immaculate, they go above and beyond to keep customers happy I would never use any other taxi company recommend 1000%

August 28, 2024
Unprompted review
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Reply from Copper Cars

Thank you very much for your review Paula appreciate it🙏🏽🚕

Rated 5 out of 5 stars

Excellent Service

Used Copper Cars for the first time for our transfers to and from the airport. Arrived on time, friendly drivers, even carrying our cases to the front door for us, thank you! Highly recommended and will definitely be using again.

August 13, 2024
Unprompted review
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Reply from Copper Cars

Thank you for your review appreciate it Angela🙏🏽🚕

Rated 5 out of 5 stars

Brilliant Company

We used Copper Cars for the second time on Wednesday. The car was with us within minutes & in the waiting period we were told the model and colour of the car, the registration, and the drivers name. The driver, Robert, was friendly and a very proficient driver. We would not hesitate to use Copper Cars in the future.

August 7, 2024
Unprompted review
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Reply from Copper Cars

Thank you very much for your review Neil appreciate it🙏🏽🚕

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Rated 5 out of 5 stars

Great company …

I use coppers car's quite aa lot service is always 1st class and driver's are really good always going above and beyond to help.
They are always on time driver's and car's are always clean and tidy.

July 14, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service from the…

Absolutely fantastic service from the drivers taking me to and from work the last few weeks on time all the time despite the traffic issues in Blyth, a reasonably priced service including the waiting time which I don’t mind paying given the amount of traffic on the road at the peak times coming out of my estate in bebside

May 22, 2024
Unprompted review
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Reply from Copper Cars

Thank you for your review 🚕

Rated 5 out of 5 stars

Amazing Service!

Arrived right on time, friendly drivers and cheapest service! Highly recommended for your trips to/from the airport!
Thanks again Copper Cars!

May 24, 2024
Unprompted review
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Reply from Copper Cars

Thank you for your review Michael🚕🙏

Rated 1 out of 5 stars

Beware of extra charges

Would rate lower. I booked a taxi to pick my son up for school the night before and it turned up late (booked for 7.50, turned up 7.55 as shown on the invoice I received) then had the check to charge a £5.20 waiting fee when my son went out within a minute! Also had another journey which shows taxi booked 8.28 and journey started 8.28 but charged a £1.28 waiting fee???

April 25, 2024
Unprompted review
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Reply from Copper Cars

Hi Lynsey Finlay,

Thanks for leaving your review.

We've reviewed this trip and waiting time does apply. This is standard practice across the industry. We give 5 minuets free waiting time when the car arrives, The driver sat in traffic for several minutes leaving the housing estate behind Asda (which gets busy at peak times). The driver was clear of the traffic at 08:12am and was able to continue the journey without accumulating any further waiting time.
There is no extra charges on the job every company charges waiting time we just happen to be the cheapest.

Kind regards,
Copper Cars

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Rated 5 out of 5 stars

The best

The staff, without exception, are amazing. I have mobility and respiratory problems which keep me more or less housebound. I had to go out yesterday. Just for a change it was raining! I was escorted to my taxi by a member of staff brandishing an umbrella. This is the best taxi company in the area and I would never use anybody else

April 18, 2024
Unprompted review
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Reply from Copper Cars

Aww thank you for your review Miss Ford means a lot 🚕

Rated 5 out of 5 stars

Great service!

Booked Copper cars on Saturday night from Blyth to Bedlington and back later on, what a great service, they turned up (unlike other firms) AND they were on time, clean cars, efficient & good value. I will deffo be using Copper Cars from now on.

March 9, 2024
Unprompted review
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Reply from Copper Cars

Thank you very much for your review means a lot 🙏🏽🚕

Rated 5 out of 5 stars

Excellent service.

Excellent service, polite and friendly drivers. Nice clean cars. Never let me down yet.

February 29, 2024
Unprompted review
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Reply from Copper Cars

Thank you 🙏🏽

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