Copper CRM Reviews 335

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Copper is an extremely convenient program that makes all of our sales information and projects very easy to track, record and monitor. Whenever we've had issues, Chris Clarke has solved them every sin... See more

Company replied

Rated 5 out of 5 stars

During the last 30 days, we've been transitioning to Copper from another CRM. Our biggest concerns were data transfer and user adoption. The team at Copper is amazing. They guided was through... See more

Company replied

Rated 5 out of 5 stars

Copper CRM is a great option for solopreneurs who need a simple, organized way to manage contacts, leads, opportunities, and follow-ups without making the process feel overwhelming. As a small... See more

Rated 1 out of 5 stars

Slow, too many manual data points to update daily, brittle, plugins for Gmail is not very efficient. When running multiple email accounts in one browser the system lags. Too expensive as well for al... See more

Company details

  1. #5 of 11 best companies in CRM Provider
  2. #209 of 248 best companies in Business to Business Service
  3. #16 of 26 best companies in Cloud Computing Service
  4. #7 of 15 best companies in Web Collaboration Platform

About Copper CRM

Written by the company

Copper is the only client and project management tool that's a Recommended for Google Workspace app. Designed to work with Gmail, Google Calendar and Google Drive, Copper CRM helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool.

Whether you’re an agency, consultant, or professional services firm, keeping track of clients, projects, and new business opportunities can get overwhelming fast.

Copper makes managing client relationships easy, so you can focus on what you do best: delivering exceptional work. Copper tracks and automates emails and follow-ups —so nothing slips through the cracks. With simple, customizable pipelines and intuitive workflows, your team stays on top of every client interaction and new opportunity without the busywork.

And because Copper is built for Google Workspace, it works seamlessly with the tools you already use every day—Gmail, Google Calendar, Google Drive, Google Sheets, and more. Emails and meetings sync automatically, files stay organized, and you can update client records right from your inbox.

Copper’s reporting and insights help you make smarter business decisions. See which clients need attention, track revenue opportunities, and monitor team performance—all in just a few clicks. With data and custom dashboards, you’ll always have a clear picture of your business’s health, helping you plan ahead with confidence.

Thousands of service-based businesses trust Copper to help them stay organized, efficient, and in sync—from the first conversation to long-term client success. Sign up for a 14-day free trial at copper.com, no credit card required.

Contact info

4.2

Great

TrustScore 4 out of 5

335 reviews

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Asks customers to review

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Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

This is a new system

This is a new system, and they are still building out features. Their service is great, am only giving 4 stars because I think the system isn't mature yet.

October 25, 2017
Unprompted review
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Rated 2 out of 5 stars

Prosperworks advertises its ability to …

Prosperworks advertises its ability to sync with google contacts. It doesn't do that! (It can do some syncing with help of something like PieSync). It also creates duplicate contacts needlessly. This bug has been posted on their forums for quite some time and they have done nothing to address it.

October 25, 2017
Unprompted review
Rated 5 out of 5 stars

Easy to work with and get great …

Easy to work with and get great results!

I've been using ProsperWorks for the last year and I have found it to be one of the best software solutions for managing leads, creating tasks, follow-ups and generally organizing team work related to sales. Would recommend 10/10!

September 25, 2017
Unprompted review
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Rated 1 out of 5 stars

Deceptive billing

Even when paying monthly, you will still be billed for deleted users. You need to go to a setting on a different page to change the billing. Very deceptive and misleading.

September 5, 2017
Unprompted review
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Rated 4 out of 5 stars

Recommended, with room for improvement.

The integration with Gmail is awesome.

The full web platform is good. However, the performance of the mobile app (both iOS and android), the performance is yet to be improved, as the loading time for new page / new section takes a bit long.

September 1, 2017
Unprompted review
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Rated 4 out of 5 stars

i find it works pretty easy,yet when …

i find it works pretty easy,yet when you search something in the search bar it gives a bunch of info you don't necessary need.. and that's kind of useless and makes you look twice instead of a quick view.

August 31, 2017
Unprompted review

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