Cosmotown Reviews 

I never had a problem with Cosmotown. Great place to store domains at a very competitive price.

Price is Good but support is worst. I had to migrate domain just because domain contact is not updating. I contacted support but not received any response even after waiting for 5 days.

“Cosmotown offers some of the best pricing for domain resellers. I’ve been using their reseller services for a long time, and everything has been great. When I compare their pricing with others, I truly appreciate Cosmotow

Decent prices, but transactions rarely go through correctly the first time. Credit card often rejected, tech support says "not our fault", credit card company says it IS their fault.
They also list "premium" domains and sell them, but then tell you later that they can't sell them even though they let you buy them. Pretty incompetent.

Really happy with buying domain from Cosmo Town

I have used this domain name supplier for many years. They are excellent!

The interface is user friendly, the domain prices are the best on the market with no secret hidden fees unlike many others. When it comes to domain names I never go anywhere else.

Well done Cosmotown!

Absolutely no support, 3 tickets opened without a reply. I can't believe a company exists without replying to support tickets in weeks.

At the first time, I liked Cosmotown because it's has good price, now I realize that good price is not enough. I hope it'll be faster. I plan to move all out

My issue was resolved. I am very thankful to Cosmotown support team. It is one of the best company. I am working with it from more than 8 years. Overall good experience.

The rates are a bit misleading. They should do that. However, the prices for domains are still at the lower end and support is also ok.

The support is non-existent. Sure, the domains are cheap, but if you run into any issue, you're completely on your own. Your domains end up in limbo, at risk of being lost. The dashboard looks like it was built in the early 2000s and hasn't been updated since. I reported a system error over two weeks ago and have yet to receive any response. Avoid this service if you value stability and support.

I used to be customer and had few domains but few years ago the customer's service was so bad that I left and ran away from Cosmotown.
Today I gave a chance for them, but only because the price was good but I am already thinking about move out.
PS: My tickets they didn't even answer and I almost lost domains because they were not allowing me to move out...

Very keenly priced. So far, no problems. I'm happy.

Two weeks ago I tried to log in three times using the wrong (browser saved) password, I forgot that I had changed, thus my Australian IP was blocked. Their website gives an email to send them an unblock request. I did that and they haven't replied or unblocked me. 24 hours ago I used their on site zendesk chatbot and I'm still locked out. Support ticket #144804.

My domain expired. I did not receive any notifications to this, but that is not to say that they didn't send them. I just didn't get them. The domain is the main domain that the email address associated with the account is on. I can't get emails, I cant login to cosmotown because they have 2FA activated and I've been trying to get a response from support for 2, going on 3 days now. I should probably add that I did not turn 2FA on, it was activated by cosmotown. I am screwed in so many different ways and there is no way to contact cosmotown other than to email them and wait, or leave a voice message on a number nobody probably ever checks. How can a website, let alone a registrar with 2FA not have a protocol in place for regaining access to an account with an unreachable email address, and how is taking days to reply to me ok by any standard?

Fast and excellent support. Congratulations to the team. :)

i move all my domain names to Cosmotown, its been 4 years with them as i remember, they have a good support one time my domain name expired and i had an issue with my Card they helped to renew the domain name i have an great experience with them, and i always refer them to my friends.

Cheap. That's the only reason I'm back.

Hi, Domains are on hold and no response. Ticket id #139800