You couldn’t ask for a better service from Graham and the team. Professional, polite and efficient. Thrilled with their work and dedication, can’t speak highly enough.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had been looking for an oil heating engineer for yrs....nothing was forth coming on line, no matter my search till I tried AI, Cozy heating and plumbing was the first link it brought up, it was to... See more
Having received a competitive quote I went ahead with installation of two vertical radiators. The installation was on time, looked great and Rob was very pleasant. After 3 weeks, one radiator had sto... See more
We had our toilet Pan & Handbasin & unit & kitchen sink installed today, & it was done by a first class guy called Kyle, he was very tidy & efficient, also very pleasant. Bought from Cozy Heat Staci... See more
Company details
Written by the company
Plumbers in Falkirk | All aspects of Plumbing and Heating | Bathroom Fitters and Gas Engineers | Boiler Repair and Boiler Service Experts.
Contact info
63 Easton Drive Shieldhill, FK1 2TA, Falkirk, United Kingdom
- 01324870953
- info@cozyheatplumbers.com
- www.cozyheatplumbers.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you
Thank you, and thank you to Kyle. I would highly recommend your company.
Lorraine
Cozy Heat order new boiler
Cozy Heat were really easy to deal with,Stacie was excellent and understood what I needed in relation to a new electric boiler. She had Graeme speak to me to answer a few questions and he also visited to make sure the new boiler was the correct one for my home. This reassured me that I was doing the right thing. No pushy salesman just a proper understanding of what was best for me.
The Company was recommended to me by a…
The Company was recommended to me by a family member and everything went as planned. The engineers were polite and very helpful and got on with the job. We were very happy to have heat and hot water again. Also Tracey helped me out with being easy to deal with as I’m no as young as I used to be!
My husband booked this company to do…
My husband booked this company to do some work on our heating, on the day they were due he took a day off work but they didn’t turn up nor did they phone us to tell us they couldn’t make it, they told us the van broke down on the way to our job and they would do the job three days later, my husband took another day off work and guess what ? They didn’t turn up for that appointment either, eventually we told them to forget it and we booked a reliable company and the job was done to our satisfaction and on the day we had arranged, my advice is if you want a job done you need to give this mob a miss

Reply from Cozy Heat Plumbing & Heating
Service and problem fixed in excellent time
Engineer came to service boiler found a problem and rectified it without the need to order new parts and leave us with no heating. Went beyond what was expected and fixed the problem and we greatly appreciate his efforts. Cosy heat have installed boiler and maintained it for the last 3 years. Excellent service. Would highly recommend this company who was recommended to us by another heating engineer.
Asked for money up front
Asked for money up front, engineer wasn’t well on day, needed rearranged. Lucky we didn’t pay in advance!!
We went with British Gas, great service. Got a new boiler from them too for our own house, Cozy Heat could have been you!!😂

Reply from Cozy Heat Plumbing & Heating
Dealt with issue
Dealt with issue, very friendly and kyle explained what he could do on visit and what would need foolow up. Def recommend
Central Heating boiler repair.
The Engineer arrived and I explained what was happening with the boiler. He carried out a number of different repairs.
The result was excellent and my central heating is now working very well.
A very happy customer.
Product knowledge and professional
Product knowledge and professional
attention to all matters - large or small. Highly recommended this company.
First class service
First class service, engineer Kyke was a pleasure to deal with, arrived on time and was very professional. Would definitely use again
Engineer was efficient and courteous
Engineer was efficient and courteous, excellent service.
I’m so impressed with this company
I’m so impressed with this company. I had my boiler condemned on Thursday before Xmas. Graham came out last week, I had three options sent to me and booked in on Monday and Tuesday this week by Stacie (who is so efficient). Kyle came and installed the boiler. Absolutely great engineer. Polite and efficient and amazing workmanship. I wouldn’t hesitate highly recommending this company to anyone!!!
No fuss excellent
No fuss excellent, prompt service and repair.
Good communication friendly reliable staff.
Quality service and scott the plumber…
Quality service and scott the plumber was excellent
Good and friendly service happy with…
Good and friendly service happy with that need give them call back I wouldn't definitely use them again
Excellent
Phoned Cozy Heat on Friday and made an appointment for Monday. Kyle arrived within the agreed timescale after texting us to say he was on his way. Radiator now fitted. Thank you Kyle for a job well done. Will have no hesitation using Cozy Heat again.
Gas Fire Service
Arrived within agreed time scale, job done, no problems. Would use this company again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







