Easy ordering, safe delivery and on time. Disappointing that the style has changed! Narrow fitting legs and much shorter legs. Needle and thread required to alter a little to make them wearable fo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent quality and reasonable prices. Always a good deal on offer. Members get free delivery, normally about 3 days. Your first stop for adventure clothes. Most items have lifetime cover. R... See more
I made a fairly big order recently. I sent some of it back only because it didn't suit me. Return was simple and I was reimbursed quickly. I'm delighted with the rest of my order. A great company... See more
I love Craghoppers’ waterproof thermal trousers, really useful for cold weather travelling such as trips to Greenland and Iceland. They keep me warm and dry. Good quality and durable. Highly recommend... See more
Company details
About Craghoppers
Written by the company
About Craghoppers
Back in 1965 when Craghoppers hit upon the idea of turning a passion for travel into a bona fide business,the team felt like they were embarking on an exciting and at times perilous trip into the unknown. Looking back, their perseverance paid off and Craghoppers is now recognised as a global outdoor and adventure travel brand that specialises in walking and hiking trousers, waterproof and insulated jackets and insect repellent clothing.
Mindfully Made
Written by the company
- At Craghoppers, we believe that honesty, courtesy and respect are critical in all the decisions we make with customers, colleagues and the workers in our factories. We are doing what we can, when we can, to look after our planet. This means we’re committed to creating great products in a sustainable way and to make positive progress every year.
Guaranteed For Life
Products that last a lifetime
At Craghoppers, we are so proud of the quality of our garments that we offer a Guarantee For Life on all of our products. All you need to do is register it with us, keep your proof of purchase and it will be replaced for the same or like for like item.
Contact info
Basecamp, Mercury Way, M41 7RR, Urmston, Manchester, United Kingdom
- 0844 811 1022
- www.craghoppers.com
4.5
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Female and male t-shirts
Got two t-shirts for my husband, and two for myself, was absolutely pleased with everything about them.
Especially the quality of the t-shirts they were great.
Ordering and delivery were very easy and 1st class
August 3, 2026
Good product
Good product. The skort is both comfy and stylishly practical.
Reliable delivery
August 12, 2026
Quality garments
Great well made garments. Genuine sale prices worth the wait for sale prices.
Delivery was prompt.
Website was a bit choppy but may be due to high volume of interest in sale.
August 12, 2026
Quick deliver and good quality clothing
Quick delivery, and good quality clothing. Note: ladies' sizes in the small side. Online returns not the easiest to navigate, but money refunded quickly.
August 1, 2026
I love Craghoppers’ waterproof thermal…
I love Craghoppers’ waterproof thermal trousers, really useful for cold weather travelling such as trips to Greenland and Iceland. They keep me warm and dry. Good quality and durable. Highly recommended.
August 12, 2026
Craghoppers clothing is value at full…
Craghoppers clothing is value at full price but really fabulous at sale price. I’ll shop again
July 22, 2026
Great products, poor delivery.
Three products I bought are all fantastic and made to a high quality. However, the delivery service was poor. First delivery was cancelled at the last moment. Then I had no updates for several days. Finally I got less than one hour's notice that the delivery had been rescheduled and was about to arrive.
August 5, 2026
Excellent quality
Excellent quality convertible walking trousers and very good value in the sale. Comfortable fit. Arrived quickly.
August 12, 2026
Very good quality clothing
Very good quality clothing , the sizes are as published , they look and feel good and pack away easily. A good and prompt delivery service .
August 12, 2026
I buy lots of Craghoppers gear
I buy lots of Craghoppers gear. Trousers, shirts, socks, fleeces. All are top quality and excellent value for money. The gear stands up in all weathers on extreme motorcycle tours and when working in woodlands.
August 4, 2026
Excellent product at a good price as…
Excellent product at a good price as normal.
Slight disappointment on size options but ltesumably because the trousers sold well
August 12, 2026
Great quality and Great Service
August 12, 2026
Craghoppers customer service were…
Craghoppers customer service were amazing in sorting out the mess created by the rubbish Evri delivery service.
August 5, 2026
Very good service and quick delivery…
Very good service and quick delivery trousers are hard wearing, comfortable and quick to dry I buy them for my work as a firefighter as I am fed up with the cheap trousers our service supplies as they rip how ever these are fantastic and wear extremely well in extreme conditions
August 12, 2026
Very happy with the fit , perfect
Very happy with the fit and the Material that is use in the sorts I perchest from Craghopperers a big thumbs up 👍
August 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The delivery was quick and returns…
The delivery was quick and returns easy. Only problem I had was ordered 3 pairs of trousers 12 R and all came in different fit wise. One too long and one too small
August 12, 2026
Reply from Craghoppers
Hi there,
I'm sorry to hear that you have found the trousers ordered to be an unsuitable fit.
Please be assured that your feedback has been shared with the relevant team.
Kind regards,
Robynne
Very good quality and prompt delivery
Very good quality and prompt delivery. It was also nice to receive the pensioner discount- a worthwhile incentive to keep moving!
August 12, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.