CREATE PCs Reviews 130

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic company and service provided by the guys surrounding my recent PC purchase. Create PCs were incredibly knowledgeable and helpful throughout the whole process and went the extra mile with p... See more

Rated 5 out of 5 stars

High End Music Production Custom Build. From quote to delivery I was kept informed throughout each stage of the process. CREATE PCs offered the best price and even suggested smart upgrades that add... See more

Rated 5 out of 5 stars

Matt was extremely helpful and answered all my questions and assisted me in building my top of the range PC, they also were able to source components that the other main PC builders (Scan, Overclo... See more

Rated 5 out of 5 stars

First class service from Matt who helped spec up our powerful new editing and motion graphics PC over the phone. Excellent communications with email updates at every stage and detailed build photos. W... See more

Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Computer Hardware Manufacturer

Written by the company

We are builders of high-spec custom PCs for various uses, such as for gaming, business, hobby's, video editing and much more. We pride ourselves on our customer service and quality, putting our customer at the forefront of our business. We spend time understanding our customer's requirements for their new computer and spend extra time during the build process ensuring we provide live updates as it happens.


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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Rated 5 out of 5 stars

Amazing Build Quality, Value for money & Customer Service

Exceptionally glad I went with Create PCs for my build. Placed my order and tweaked it into an even better spec after some conversations with them. I had researched and looked at many other companies but in the end Create PCs are the best in terms of build quality, value for money and availability. No matter what your budget they'll talk you through the build to get you the best options to ensure you get the build that you want. Best tip I can give: If the options you want aren't on the site, call them!

April 11, 2023
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Rated 5 out of 5 stars

Perfect service

Perfect service. Great communication. Bespoke high end pc checked and built to my non gaming based requirements. Had it for a week or so now and all running perfectly. Could not have been better.

March 30, 2023
Rated 5 out of 5 stars

So good

I love it, reliable, professional

March 27, 2023
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Reply from CREATE PCs

Thanks for your review Charlie, it was a pleasure to help with your new PC and we look forward to seeing you again soon

Rated 5 out of 5 stars

Great service as always

Great service as always. Buy all my Pcs from these guys..

March 25, 2023
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Reply from CREATE PCs

It's our pleasure Jack! Thanks for the review

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Rated 5 out of 5 stars

Really good experience

Really good experience. First time getting a pc so was a little worried, but they kept me up to date and send photos on the building stage. The cable management is amazing and cannot see a single cable

March 22, 2023
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Reply from CREATE PCs

We are really pleased to hear how happy you are with our service and quality :-)

Rated 5 out of 5 stars

Go with Create

Working with Matt on my pc was really easy and I received a beautiful product. Their process is really streamlined so I wish when I asked upfront “what is the full process” I got a better answer as I was kind of confused at the beginning how it worked, so maybe just something for them to consider. All in all I would 100% recommend them over popular building sites I also reached out to and communicated with.

March 20, 2023
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Reply from CREATE PCs

We appreciate your feedback and will look to implement some more guidance on the website to help with the questions you raised. Glad you are happy with your PC and we hope to see you again.

Rated 5 out of 5 stars

Perfect service and delivery

I had a unique situation in which it made it very difficult to contact me. Create PCs not only took this in to consideration, they ensured that i knew exactly what was happening with my build. They found that there were minor compatibility issues with some of the parts i had selected, and offered up advice freely on what parts could be used in there place.
Furthermore, the overall experience was smooth and packaging when received was very well done, and upon seeing it, had no concerns as to its condition. Everything was secured, padded and all extra pieces used in the build were included in the box for future upgrades.
Would definitely recommend this to anyone looking to have a PC custom built. When a customer finishes an experience with no negative comments, you know its good service.

March 15, 2023
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Reply from CREATE PCs

We are pleased to hear that we handled your situation to your satisfaction and are happy with the PC you received! We hope to see you again.

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Rated 5 out of 5 stars

Completely Painless!

Having built my own desktops in the past I was initally hesitant of a prebuilding service. I was initally going to go with one of the "bigger" companies as I was particularly hesitant of the amount of 5* star reviews Create Pcs has... No-one is that perfect right? but goodness I am glad I chose Creat Pcs I configured something on the available configuratror, which worked totally flawlessly. However, some parts weren't quite what I had in mind. So I phoned up and spoke to Matt. I notice that he has been mentioned in other reviews and I am absolutely not surprised as to why. Matt was so helpful and knowledegable. Honestly, I felt like I could have just told Matt a budget and he would get the very best system that allowed. Matt was able to just add on the bits I wanted, told me a new price over the phone, sent me a link to pay and that was it. After that I recieved updates along the way and pictures of the build process, which was greatly appreciated. They even delivered themselves for a small fee upon request. Even down to the smaller, tiny details like the ram running at the rated speed when I turned the system on, these things were all taken care of which, which I didn't necessarily expect.

Overall, I really couldn't believe how easy the process was. Even when specing out your own parts and building it yourself, I found you're gonna struggle to match their price. Fantastic service at every single step. Constructive criticism is helpful for everyone but I really can't find a single thing I would improve!

P.s - Whatever Matt is being paid is not enough, give this guy a raise.

March 10, 2023
Unprompted review
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Reply from CREATE PCs

Thanks for your review, Jed. It's really appreciated and pleasing to hear that our service and the finished product exceeded your expectations, its what we strive to do. And I can only hope that people read our reviews and trust they are genuine; with a review such as yours, it is clear a lot of time has gone into writing it and that we have really made an impact.

Thanks so much

Kind regards

Matt

Rated 5 out of 5 stars

Excellent experience from start to finish!

Excellent experience from start to finish!
The website is easy to use and makes tweaking your pre-configured PC choice very simple.
Gave advice before I placed an order regarding my configuration choices.
Email notifications at every step of the Process once your Order has been made and photographs of the build were provided. You can tell from the pictures that they know what they are doing and have pride in their work.
I was even fortunate to receive a couple of free upgrades which came as a great surprise.
My order was even delivered in person thanks to an employee living nearby (Thanks Matt!).
I have already recommended to friends!

March 1, 2023
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Reply from CREATE PCs

Thank you for your review, glad we could help with your PC and get the spec ironed out with you before you ordered. We hope to see you again!

Rated 5 out of 5 stars

Superb communication throughout

Superb communication throughout, they matched my enthusiasm for my dream build and made the entire process an absolute joy.
The end product is phenomenal

March 3, 2023
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Reply from CREATE PCs

We are really pleased to hear your feedback James, your PC was immense and one we can never forget here that's for sure!

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Rated 5 out of 5 stars

What a company this is!!!

What a company this is!!!
Originally placed an order at Another PC Builders but had to cancel due to their poor customer service and lack of willingness to try and fulfil the order that they was happy to take my money for,
Stumbled upon Create PC's and from the word go what an experience, Received a quote in no time for a custom build at a price I couldn't match buying the gear and building myself, even going out of their way to source parts I wanted that didn't show on the configurator, Hats off to Matt what a legend this guy is! his knowledge and customer service is second to none, keeping me informed of the process step by step, taking his time to update and answer any questions I had out of hours, sending me links of comparisons and doing research for me to help me choose what was perfect for my build. Every company needs a guy like this, also a shout to Beth (Think that's her name sorry if not) always so polite and helpful during any calls I made to them and got me what I needed, A massive thanks to whoever did the build as its amazing so neat and aesthetically pleasing with the performance to match, all round the best buying experience possible and I wont even consider anywhere else in the future before these guys. Big mainstream company's just want your money its the little hidden gems like this place that go the extra mile...

February 3, 2023
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Reply from CREATE PCs

Thanks so much for your review Mike, you've only had a few days to use your PC but I hope everything is ok with it!

We really appreciate you trusting us with your PC build, and glad that we could get you exactly what you wanted!

I have shown the review to Beth and to Shiv (our technician), and they are just as appreciative of your comments.

Take care, and we hope to see you again.

Rated 5 out of 5 stars

Hi Spec Video Editing PC

I was looking for a hi spec PC for video editing. Matt was extremely helpful initially by phone and subsequent email queries. A competitive quote was provided promptly. At no time did I feel pressured.

Once I decided to proceed, the PC was built, tested, packed and delivered in just a week and all worked seamlessly. Great job.

January 27, 2023
Rated 5 out of 5 stars

Very happy customer :)

First class service from Matt who helped spec up our powerful new editing and motion graphics PC over the phone. Excellent communications with email updates at every stage and detailed build photos. We were able to collect the PC in person from their workshop within a few days - although free delivery was also an option. The PC is running brilliantly and is super-fast. Would definitely recommend and will use again.

January 26, 2023
Rated 5 out of 5 stars

Great comms

Kept me well-informed throughout and was just an awesome build by Matt.
Really appreciate it and will be back soon

January 18, 2023
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Rated 5 out of 5 stars

Outstanding!!

Outstanding!! From the very beginning Create PCs has been so helpful, they listened to what I was after they built me an absolute beast of a set up that’s also aesthetically pleasing as I do also stream as well as do game development. They answered all my questions start to finish, any concerns I had about potentially wanting to change a part were listened to. For context I use PCs a lot but I don’t understand all of the hardware and they answered all of my questions even probably some of my silly ones but they never made me feel stupid for asking them! There professionalism and friendliness has been the best of all PC building companies I’ve interacted with! Delivery as well was from them directly in their van which ensured safe delivery and it arrived perfectly no issues with any of it! I would highly recommend this company to anyone wanting a custom PC! Their customer service, build quality, warranty’s, everything was the best I’ve experienced!

January 21, 2023
Rated 5 out of 5 stars

Amazing experience

It was an excellent experience, and the service has been outstanding.

Very professional and very good price and quality .
I m recommending this company 100%
Thank you once again !

January 13, 2023

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