Credit Glory LLC Reviews 

10,008
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 726 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, knowledgeable, and professional, often going above and beyond expectations. People frequently highlight the excellent customer service, noting representatives' patience, kindness, and ability to provide clear explanations and solutions, contributing to a smooth user experience. However, some customers also noted concerns regarding transparency about service fees and payment structures, feeling that initial information was sometimes unclear or incomplete. A few other people also felt that promises about debt resolution were not always fulfilled, leading to dissatisfaction with the service provided.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising individuals for being... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, polite, and knowledgeable... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction with the help... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the helpfulness and friendliness... See more

Payment

Consumers find payment processes to be unclear, with some reporting unexpected charges and delays in funds... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more

Rated 5 out of 5 stars

I had been putting off making this phone call but was absolutely pleased with the customer service I received. The lady I spoke with was helpful, completely honest and a genuine pleasure to work with... See more

Rated 5 out of 5 stars

Ava was extremely professional, knowledgable, personable and very patient when dealing with my husband and I today. She thoroughly explained the program and how it would benefit and significantly impa... See more

Rated 5 out of 5 stars

We worked this morning with Chantel to discover that TruAccord had mistakenly or fraudulently signed my daughter up for a collections debit from her checking account. Chantel was extremely patient wit... See more


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(10,008)

730 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Renee Brown was excellent to help me…

Renee Brown was excellent to help me resolve my debt, she was very very patient with me and very knowledgeable with her job and she also explained everything to me vey thorough and answered all of my questions. Thank you so much Renee

July 17, 2026
Unprompted review
Rated 2 out of 5 stars

Be careful

I called to pay a collection off and the guy I was on the phone with did not give me a option besides to dispute my debt, also failing to mention on top of a 499 payment it’s 99 a month. Definitely very sketchy but I’m only giving this a 2 star because when I cancelled they did return my money instantly.

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. The least helpful and most money grabbing company I have ever dealt with. They trick you into spending more than initially agreed upon and the customer service is not useful in the slightest. Absolute trash.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Oliver is an absolute rockstar to work…

Oliver is an absolute rockstar to work with. When it comes to making it simple to understand, he definitely has that skill locked in. He is also one of the he nicest and most patient people I have worked with in customer service in recent years!

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

My credit was destroyed

My credit was destroyed

I called I was defensive because of all the fraud that has been done.

She walked me through took the time showed me the portal and my debut. Showed me all the things they can fix for me.

Was honest with me. Definitely great choice

They help it just takes time

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Chantelle was very helpful

Chantelle was very helpful. She went through everything and was very pleasant and caring
I would highly recommend them after the first time. Hopefully everything goes as well next three months
Kathy Freeman

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

This was a smooth process

This was a smooth process. The man I spoke to explained everything and made sure I understood and was very helpful and wanting to work with me. Thank you for amazing customer service.

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

I didn’t agree to pay any amount of…

I didn’t agree to pay any amount of money and then my card was charged hundreds of dollars! I was told to create and account to view disputes that could be done and when I created the account I got some kind of contract I supposedly signed.

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

All I wanted to do was pay a bill that…

All I wanted to do was pay a bill that went to collections. I thought that was what I was doing. I called the number on my credit report to pay it. Then I get all this emails saying I'm in some kind of program. I'm not sure the money I paid went to my bill....still don't know

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

Called to cancel my account within the…

Called to cancel my account within the 24hrs and their cancellation policy is three days. Mind you I cancel within like hours of opening the account with them. Now they won’t refund my money back.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

David was great

David was great, he explain everything so well and he made me feel at ease, I am excited to see what happens moving forward. Thank you David for everything!

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

They conned me out of 400$ said my…

They conned me out of 400$ said my debts would be settled immediately and lied said they would give me a letter stating my debts were settled that day they did not then I call them back and that’s when they told me they were debt consolidators. When I initially talked to them they were acting like they were one of my debtors

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

All I got to say is credit glory is…

All I got to say is credit glory is good in taking your payment . It’s scam . All they are doing making money out you. And then they will not do nothing. Had for a month and nothing was done. Then they charge another $99.00 the following month. This is the reason I cancel them. I ask for the $99.00 they said they couldn’t refund the money. Scammers big time.

July 7, 2026
Unprompted review

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