This company is not to be trusted. Once you realize they provide no value and want to cancel, you can't do it online and instead have to call their office on the west coast, during their limited worki... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This company is not to be trusted. Once you realize they provide no value and want to cancel, you can't do it online and instead have to call their office on the west coast, during their limited worki... See more
Company replied
They keep charging me then charge me 9$ again when they said it’s was only 1$ I never signed up for no subscription it was a one time thing why are yall charging me still how do I take my card off thi... See more
Company replied
Update!! January 30th 2026. PayPal informed me they are going to investigate this shady operation, and ban them if they are found to violate the rules. I'm 100% confident they will. YEAH!!... See more
Company replied
You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card.... See more
Company replied
Credit Verify is trusted by lenders and other financial Institutions to provide accurate and approved credit profile information.
1159 - 38016 Cleveland Ave., V8B 0A8, Squamish, Canada
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can verify that this company does operate very much like a scam. They do have a real service but how they operate is very much intended to screw you over. They do not specify during the time of purchase that it will cost you $30USD for their service. This is all detailed in a small paragraph at the bottom of the account creation email. On top of this, they make you call to cancel you account. Not because they don't have the capabilities - but to make it harder to cancel. Dealing with their customer service is infuriating. I called 3 times to talk to a manager about a full refund and was told each time that they would get back to me within 24-48 hours but received no response. I would never recommend this service. Please look for another provider - anyone should be better. My hope by posting this is to save you some money and prevent their operations from benefiting any further until they operate in a more ethical manner.
When talking to their service representative - they said that the partial refund that they would offer me of 50% has now expired and they can only offer me a 25% discount. Despite my account being cancelled half way through the billing cycle AND me waiting on their supervisors to get back to me. Another example of trying to gouge more money out of their customers.
It was an extensive process but I did receive a full refund from them. I will maintain the 1-star because of everything that I went through, but I appreciate that they, after tons of appeals, did in fact give me my money back.

Reply from Credit Verify
they charged me 39,99 CAD every time i call they hang up on me because i asked for a supervisor my name is Richard Nicholson and you can find me at the email linked to that name if you want to deal with that horrible woman who hung up on me four damn times !
SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
COMPLETE SILENCE WHEN THEY ANSWER MY CALL I EVEN TRIED USING FAKE VOICES AND THEY WONT TAKE MY CALL OR ASSIST ME IN ANY WAY
IT'S AN ASIAN LADY 6/19/2023 12:37PM EST
6/19/2023 12:48PM EST - 12:50PM EST, after threatening the dead silence pickup woman that i will not stop calling untill she answers me, my next call was routed to a nice indian lady who informed me they are remote workers and do not have any supervisors around to put us through to and she would inform some one of the issues i had with the first customer support service agent then offered me a 30% refund, i said no i want a total refund, she then offered 50% refund, I just said yeah sure whatever do a 50% refund so we will see if that's there way of stopping my phone calls or if its valid but i still believe a total refund was possible ! I didn't use the service even once , never even logged into the account 1 time!

Reply from Credit Verify
SIGNING UP FOR THIS WILL COST YOU A LOT OF MONEY!!!! I would like to give this company negative 1 million stars. I signed on for an advertised free trial. This so called free trial cost me $1 US. I signed in a few times initially to find a realistic credit score and a list of credit cards and other payments that were relevant to me. Most all other pages on this site were blank. At the time I thought that it was my internet connection. After reviewing my credit card statemnet I found that they were charging me $34.95 Canadian per month. There is no way that I would have signed up if this information was readily available. The website says the ONLY way to cancel is by phone. I have tried to contact them via phone, during their listed hours (10am-6pm, 8am-4pm my time, Monday-Friday) more than a dozen times. It rings and rings with no answer, does not ring, rings and connects to a suspicious voice simulated messaging system, or, if your lucky, it connects to someone briefly and somehow the call gets disconnected. This has been going on for 3 full months, NO EXAGGERATION!! I work during these hours as a nurse at a very busy hospital so it is quite difficult to call during these hours. I have also tried contacting them via email with no response. I have initiated a dispute with my credit card company, I have reported this fraudulent company to CRA scams and fraud department and to antifraudcentre in Canada, and am in the process of sending letters to the 3 listed addresses on their website to demand a refund for the $1 and the 3 months of $34.95 that I did not agree to. Luckily, my sister is a Lawyer and has agreed to help me with action towards this company. Chances are that I will not receive a response to my letter which will only serve as further proof that this is a scam. DO NOT EVEN ENTERTAIN SIGNING UP FOR THIS SCAM!!! No matter what is offered, it will not be worth it!!! Although it is not a substantial sum for which I have been taken, I have the means to pursue retribution. I have tried to include an email for which I can be reached so that others can contact me to join this action, however this review forum does not allow emails or phone numbers.

Reply from Credit Verify
THIEVES
STOLE MONEY FROM ME AND CAUSED ME TO PAY NSF CHARGES. VERY DECEPTIVE BUSINESS PRACTICES. THEY DISGUISE THEMSELVES AS A LOAN WEBSITE AND THEN CHARGE YOU FOR A NONEXISTENT SERVICE. THEY DO NOT RESPOND TO ANY EMAILS OR CALLS EITHER.
NOW I HAVE TO CONTACT MY BANK TO CLOSE THE ACCOUNT THEY KEEP CHARGING ME ON. HOPE YOU GUYS ARE HAPPY. DISGUSTING COMPANY

Reply from Credit Verify
They been trying to charge me for months now, I never subscribed to their website. Never heard of them. Changed my credit card but they still trying to charge me for something. And for a while I'm trying to call them, they answer the calls but they do not talk. If could put ZERO star I would. You thief
I would give zero if possibly. We opened an account with them and requested it be canceled. On their end they show it cancelled yet they have billed us monthly for half a year. They refuse to correct the issue saying they can’t find the account and it’s now my problem. I have to change my bank account in order to stop them from taking the money they’re not entitled to. Stay away from these crooks they will rob you and flip you off.
Update, they want me to call the same toll free number that has been unable to help for six months. I have left my number for a supervisor to call me back in 24-48 hours. It’s been over a month and they haven’t called. I will not be calling back the useless customer service.

Reply from Credit Verify
Still not acceptable. Creditverify has been charging me monthly for a service I used one time. When I reviewed previously, they reached out and said they provided me a refund. What they refunded was the current month they charged me for which was the very least they could considering they have been charging me almost a year, never provided any receipts or email confirmations that would have alerted me they were charging me. Not ethical in any way.

Reply from Credit Verify
My experience with credit verify was good because even though the Service was not for me because of some technical issues the rep I talked to to cancel my account was very nice and did not try to push me with retention offers too hard which was nice

Reply from Credit Verify
They are deceptive. Claiming to offer free trial and charging $1. Making cancelation almost impossible by not allowing it to be doable online. Cancelation has to be done by phone and is only available from 10am to 6pm EST when people should be at their own work. CREDITVERIFY, DO NOT CHARGE MY CARD $34.95. I AM NOT INTERESTED IN YOUR SERVICES. $1 WAS CHARGED ON THE 8TH OF MAY. DO NOT CHARGE ME FOR ANY SUBSCRIPTION. I AM NOT INTERESTED!!!!

Reply from Credit Verify
Created account to see 1$ offer, took 9.95 dollars and no way to cancel subscription.
Please cancel my account and delete my data and refund my money
UPDATE: CALLED THEM (MARVS ), SUBSCRIPTION CANCELLED, REFUND NOT PROCESSED.
A SCAM, WILL FILE CREDIT CARD DISPUTE
CALL YOUR CREDIT CARD AND CANCEL THE CARD SO THAT THEY NEVER BE ABLE TO CHARGE YOU AGAIN (BANK WILL SEND YOU NEW CARD IN 7-10 BUSINESS DAYS)
UPDATE , 9.95$ REFUND PROCESSED , 1$ REFUND NOT PROCESSED.
(FOR 1$ CREDIT DISPUTE WILL FOLLOW)
SCAM SCAM SCAM

Reply from Credit Verify
I would give them zero stars if I could. This is a SCAM. Tried to get a credit check and now with no notice, invoice or anything I’ve been charged $34.95USD. I tried to cancel my membership but conveniently you can only cancel by phoning them. I’ve tried phoning 3 times and been hung up on be they even answer my call. CANCEL MY MEMBERSHIP AND GIVE ME A REFUND. I will be disputing these charges with my bank. Despicable

Reply from Credit Verify
I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.

Reply from Credit Verify
You should cancel my account, I don't need check that.

Reply from Credit Verify
The company reply speaks to how checked out they are. I have removed my review because I am scared about being contacted.

Reply from Credit Verify
She told me that supervisor will call me in 1 hr i am waiting from 3 hours and haven't got any call

Reply from Credit Verify
This is probably run my scammers. I tried to sign up and was unable to get my credit score/report, for whatever reason. The only email I received from them was a welcome email, NOWHERE DOES IT STATE ANY CHARGE OR MEMBERSHIP. I only just noticed on my bank statement that I have been charged 34.95 twice, in march and april + a $1 on the date of verification(that is why they requested cc, just to verify). Now its telling me to cancel a membership I did not sign up for, and has been charging me for SERVICE I NEVER RECEIVED. I have already reported this to my bank as fraudulent, I see no point in trying to call them to cancel after going through the reviews. I will have my bank block them and dispute the charges.
Update: called and they have canceled my account. They refused to give a full refund even though no service was rendered, offering 25%. I rejected it and will have my bank take it up

Reply from Credit Verify
Very helpful with helping me get approved on a loan…

Reply from Credit Verify
These guys are charging me every month. This is a legalized scam😡.

Reply from Credit Verify
Updated review
These people have still charged me $34.95 despite me calling them twice this week to cancel my account and them saying that my account has been canceled. Literally, the customer support operator told me on Wednesday that my account has been officially canceled as of Monday, April 17th. As if you guys haven't already charged me enough over the period of 18th months that you have now charged me again for the 19th time.
I should have known that since they didn't send the confirmation email, they kept saying I would receive it in 24-48 hours. Absolute liars!!

Reply from Credit Verify
I would give zero stars if allowed.
As per most of the reviews already...I'm not even sure if I signed up for this or if I clicked on it and my laptop auto-filled. However I was signed up I never used it and never received a monthly statement, or a receipt for signing up. This is a scam and of no use to me whatsoever. Beware!!!!! I finally managed t cancel it after the person on the phone told me that I had signed up for it. Nope. I did not!
Edit: yes I did call you but I had to Google search to find out who I was even looking for based on the charges on my cc because you never sent me any sort of monthly invoice or acknowledgment that I had even signed up! What are you trying to hide by not sending out monthly receipts like every other subscription service? I'll tell you what...the fact that you are a scam! I also was never offered any sort of refund like a lot of the other people you scammed!

Reply from Credit Verify
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.