This company is not to be trusted. Once you realize they provide no value and want to cancel, you can't do it online and instead have to call their office on the west coast, during their limited worki... See more
Company replied
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See what reviewers are saying
They keep charging me then charge me 9$ again when they said it’s was only 1$ I never signed up for no subscription it was a one time thing why are yall charging me still how do I take my card off thi... See more
Company replied
Update!! January 30th 2026. PayPal informed me they are going to investigate this shady operation, and ban them if they are found to violate the rules. I'm 100% confident they will. YEAH!!... See more
Company replied
You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card.... See more
Company replied
Company details
Written by the company
Credit Verify is trusted by lenders and other financial Institutions to provide accurate and approved credit profile information.
Contact info
1159 - 38016 Cleveland Ave., V8B 0A8, Squamish, Canada
- 866-899-3175
- Hello@creditverify.ca
- www.creditverify.ca
1.1
Bad
413 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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SCAM DO NOT USE
SCAM DO NOT USE
I'm a poor student looking for a job and I got connected with a hiring manager asking to go to CreditVerify and send a screenshot from there.
They informed me that it's not going to cost anything, only $1 for verification purposes.
Then, after 2 months, I see 2 charges for $34.95. I called them today to cancel, (talked to Zakary!!) and they said that they only see the charge of $1 on my account (absolute scammers).
Now, after canceling my membership, they say that they can only proceed with 25% refund.... And I'm not even sure if it's gonna be deposited or not...
Don't get baited guys!
April 14, 2023
Unprompted review
Reply from Credit Verify
Thank you for contacting Customer Care.
This email is to inform you that your account has been successfully canceled as of 04/14/2023 and a refund has been processed and would require 7–10 business days to reflect in your bank account.
To confirm, there will be no further charges or shipments from us in the future.
Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our Customer Care Representatives will be happy to assist you.
We are open from Monday to Friday from 10:00 AM to 6:00 PM EST.
Regards,
Customer Care
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**DO NOT USE THIS SERVICE**
**DO NOT USE THIS SERVICE**
I just got off the phone and they did cancel my membership but refused to give me a refund!!! I am livid and do not even remember signing up for this until I got a charge from my card. This is how they scam you and keep your money!
April 10, 2023
Unprompted review
Reply from Credit Verify
Dear Bianca Daganato,
We are sorry for the experience you had with our company. As a courtesy, we process a refund that will be credited to your bank account in 7-10 business days
Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.
Regards,
Customer Care
**WARNING DO NOT USE credit verify**
**WARNING DO NOT USE credit verify**
I would give zero stars if I could.
This program wouldn’t allow me to input any info and never gave me a credit score because it didn’t have enough info. Then in March I was charged $34.95 so I called on March 9th, explained and they wouldn’t give me a refund but said she had cancelled my account and I would not be charged again. Now in April I have been charged $34.95 again!! I called and was told the person I spoke with in March didn’t process my cancellation but that my account will be cancelled today and I will be refunded for this month. That cancellation and refund better be processed immediately! Do NOT use this scam of a company! They are clearly only out to take your money.
April 10, 2023
Unprompted review
Reply from Credit Verify
Dear Candice,
Please call our customer service line at 1-866-899-3175 between 10 am-6 pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.
Credit Verify
This site is a membership scam
Edit: Read my whole review. I did call. Nobody was there or picked up or hung up immediately. Your copy paste reply is terrible as is your company.
***DO NOT USE THIS SITE***
SCAM! Was looking for a job, and the "recruiter" sent me a link to this site for a credit check, so I thought nothing of it. Signed up, and now being charged monthly. Searched out the recruiter and their entire profile was deleted. Tried calling to cancel, but it keeps hanging up. Looking at the previous comments, I shouldn't have to unblock my number for you guys to pick up and let me cancel this.
Go to Transunion directly and pay their price, which is cheaper than this scam site.
April 3, 2023
Unprompted review
Reply from Credit Verify
Dear Paul,
Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.
Regards,
Credit Verify
Scam They charged my credit card $34
Scam They charged my credit card $34. Now I have to call around to try and get the charges stopped before it happens again
April 1, 2023
Unprompted review
Reply from Credit Verify
Dear Joy Vaughan,
Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.
Regards,
Credit Verify
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Positive and fast solutions
The agent responds to my inquiry and found a good solution for me quickly.
April 5, 2023
Unprompted review
Reply from Credit Verify
Thank you for the feedback, we are happy you are enjoying our service.
Should be able to give a zero!
Should be able to give a zero!
Absolute scam.
No memory of how I interacted with this company in the first place. They have been billing my credit card monthly and when I finally realized it they were impossible to contact.
I am on hold with my bank as I read this to our Stop payment on these crooks!
March 30, 2023
Unprompted review
Reply from Credit Verify
Dear Mark Kondro,
Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.
Credit Verify
This complaint has been rectified since original post
I've been calling this company all morning and getting hold music then hung up on. I have no memory of signing up for this service but may have for some type of offer I did a couple years ago.
I noticed a charge in my bank account for it a few days ago and called the number, the hold music went on and on. Began trying again this morning only to get hung up on repeatedly.
After reading these reviews, I'll be contesting this charge with my bank and I want the account closed TODAY!!!
Edit- I have since heard from the company and my cancelation has been now processed.
2nd edit - I have received the refund confirmations. Thank you
March 28, 2023
Unprompted review
Reply from Credit Verify
Dear Jennifer Fitzgerald,
Our sincerest apologies. We tried to call you but were unable to reach you, we have gone ahead and processed the cancelation. To confirm, there will be no further charges or shipments from us in the future.
As a courtesy, we process a refund on your account that will be credited to your bank account in 7-10 business days. We have sent email confirmation for the transaction.
Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our representatives will be happy to assist you. We are open from Monday to Friday from 10:00 AM to 6:00 PM EST.
Regards,
Customer Care
Please help cancel the membership
Please help cancel the membership. I accidentally connected, I don't know English well and I use a translator. I can't make a phone call and it's hard for me to speak. I came from Ukraine because of the war. I am in a difficult situation now and this is a significant amount for me. I don't need a membership. Please finish it! Thank you!
March 29, 2023
Unprompted review
Reply from Credit Verify
Dear Олександр Оксентюк,
Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.
Credit Verify
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its a SCAM
its a SCAM! they steal your card info. As the whole thing looks fishy.
I got a job offer from linkedin everything about the way the company requested me to do a credit check RIGHT AWAY! it DIDN"T made sense. Without an interview and a high salary. Why would a company ask for a credit check? I did a bit of homework, and found out this creditverify.ca is a SCAM!
March 22, 2023
Unprompted review
Reply from Credit Verify
Dear Joe Robi,
Please call our customer service line at 1-866-899-3175 between 10 am-6 pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.
Credit Verify
SCAM
I was not aware that they were going to sign me up for a trial. I initially thought the i was putting my CC for just verification. This is a scam.
March 20, 2023
Unprompted review
Reply from Credit Verify
Dear Monica,
Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.
Credit Verify
Very helpfull
March 17, 2023
Unprompted review
Reply from Credit Verify
Dear Stuart ,
Thank you for your feedback. Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account.
Credit Verify
This is a very fraudulent company and…
This is a very fraudulent company and they partner with loan companies to defraud people.
I was applying for a loan and there was an offer to signup with CreditVerify, i declined the offer, yet they charged me $1 and $34.95. i called them at 18777515899, they cancelled the subscription and were offering a 50% refund but i demanded for a full refund because i didn't signup with them in the first place. they refused and said it is 50% refund, so i called my bank and disputed the transaction and got my full refund.
THEY ARE SCAMMERS, AVOID THEM!
March 15, 2023
Unprompted review
Reply from Credit Verify
Dear Joanne McEvoy,
We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed your account cancellation. To confirm, there will be no further charges from us in the future. And as a courtesy, we process a full refund which will be credited back to your bank account in 7-10 business days.
Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.
Regards,
Customer Care
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Scam with hidden subscription charges
I registered to get a one-time report for $1 as advertised. Have been charged roughly 40 CAD since then every month, and only accidentally noticed that today.
The website didn't make it clear that I'm subscribing to a paid service - instead it highlights that they only need your credit card to verify your identity... I would call this a scam and I imagine most of the payees are paying not by choice, but by accident - just like me.
I demand a refund of the total charges made over 3 months. This is just unacceptable business. Will report to my bank.
There's no way to cancel subscription online - you need to call their number and it's hard to get through. Besides the number is not toll free from outside US so there's no way to cancel for free if I'm abroad. This is just not right.
March 10, 2023
Unprompted review
Reply from Credit Verify
Dear Andrey Tararaksin,
Thank you for contacting Customer Care.
We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed your account cancellation. To confirm, there will be no further charges from us in the future.
For further assistance on the refund, please contact our customer care at 1-866-899-3175, and one of our representatives will be happy to assist you. We are open Monday through Friday from 10:00 a.m. to 6:00 p.m. EST.
Regards,
Customer Care
If I could give 0 stars I would!
If I could give 0 stars I would!! This company is complete scam!!
I just signed up for the $1 credit check and now I’ve been charged twice for $17.48 and they just tried again for $36 today.
I’ve emailed them with NO ANSWER. Gone to their website and called the 866 number and it’s not in service.
Cancel my account and give my money back!! Awful company, I am contacting my credit card company to block this merchant and will be definitely telling everyone I can abojt this
March 10, 2023
Unprompted review
Reply from Credit Verify
Dear Tifanny,
We are sorry for the experience you had with our company. Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.
Credit Verify
Scam plain and simple
Scam plain and simple. Somehow started charging my credit card even though I am 100% I did not agree to pay them anything. Found dozens of reviews from others having a similar fraudulent experience. Called their customer service to cancel and refund and they would not give a full refund. They called me back after I told them I was calling my credit card company to report them and agreed to refund a $35 charge but not the $1 charge. Very infuriating.
March 9, 2023
Unprompted review
Reply from Credit Verify
Dear Robert O'Kruk,
Upon checking our system, we see that you already called us today, 3/9/2023 and we assisted you in canceling and refunding your account. Please be advised that we have done everything we can to assist you. To confirm, there will be no further charges from us in the future.
Should you have any questions or need further assistance, please contact our customer care at 1-866-899-3175 and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 AM to 6 PM EST.
Regards,
Credit Verify
Scammers!
I still have no idea how they got into my savings account thru my husband's debit card. Yet they had an account under my name and email address. They are legitimately a scam. Their website covers faqs regarding all the things that scammers do in order to cover their ass.
March 8, 2023
Unprompted review
Reply from Credit Verify
Dear KARINA KOZUSKA,
We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed your account cancellation. To confirm, there will be no further charges from us in the future. As a courtesy, we process a refund that will be credited to your bank account in 7-10 business days
Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.
Regards,
Customer Care
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Horrible
Horrible
Repeadly charged me. The lady on the phone was rude and spreading misinformation. Told me they were open 24/7 but when I called and online shows they clearly are not. Repeadly charged my card then offered ad 25% refund. After questioning her Repeadly she went up to 50% but I will be disputing the charges.
**edit to reply to response**
I posted this right after getting off the phone so calling back isn't helpful lol the customer service lady was extremely rude and unhelpful.
*** second edit in response***
Yes lol I got a refund for $17 when I was charged $45. Unless u get fully refunded I will be disputing it with the bank like every other review here has stated.
March 4, 2023
Unprompted review
Reply from Credit Verify
Dear Courtney,
Thank you for contacting Customer Care.
We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed your account cancellation. To confirm, there will be no further charges from us in the future. As a courtesy, we process a refund on the remaining balance on your account that will be credited to your bank account in 7-10 business days. To assure you, the account has been fully refunded.
Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our Customer Care Representatives will be happy to assist you.
We are open from Monday to Friday from 10:00 AM to 6:00 PM EST.
Regards,
Customer Care
Horrible Company and Customer Service
Called in and wouldn't let me cancel. They then charged me for a subscription I never wanted. Going to have a reversal done with my financial institution if they don't refund me in the next day.
March 3, 2023
Unprompted review
Reply from Credit Verify
Dear Johnathan Dedul,
We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed your account cancellation. To confirm, there will be no further charges from us in the future.
Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our representatives will be happy provide you more details. We are open Monday to Friday from 10:00 AM to 6:00 PM EST.
Regards,
Customer Care
DO NOT SIGN UP
This is an absolute scam, all of the other reviews are 100% true.
They will sign you up for a monthly subscription without your consent. You are then forced to call in order to cancel and cannot cancel online.
Beware of this hack of a company and stay away whatever you do.
March 4, 2023
Unprompted review
Reply from Credit Verify
Dear Mackenzie Matthews,
Thank you for contacting Customer Care,
This email is to inform you that your account has been successfully canceled as of 03/03/2023. To confirm, there will be no further charges or shipments from us in the future.
Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our Customer Care Representatives will be happy to assist you.
We are open from Monday to Friday from 10AM - 6PM EST.
Regards,
Customer Care
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