I ordered 3 items. 2 of them have arrived on separate days. The 3rd is allegedly out of stock, which it wasn't when i ordered it. Overall not impressed. Presumably shipping out 3 items separately... See more
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Find quality British casual clothing at Crew Clothing UK. Shop stylish men's and women's coats, footwear, rugby and polo shirts.
Contact info
20 Lydden Road , SW18 4LR, London, United Kingdom
- 03331211993
- customerservices@crewclothing.co.uk
- www.crewclothing.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 8% of negative reviews
Typically replies within 2 weeks
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Very poor customer service misleading…
Very poor customer service misleading promotional codes that DO NOT copy to check out
Received parcel quickly however the…
Received parcel quickly however the item wasn’t suitable so had to be returned. Another company refunded within days . I sent my package to Crew weeks ago . receipt of return acknowledged but no refund .. emailed chasing refund .. no response . Be aware!
I took a chance and shopped with Crew…
I took a chance and shopped with Crew again ... Once again items returned and chasing the refund. This won't happen again.
I just love my new dress and cotton navy top
I just love my new dress and cotton navy T-shirt excellent quality and I had a good discount
True to size being 5-2” & usually sizes 10
Easy to order and prompt delivery
Ordered & delivered quickly &…
Ordered & delivered quickly & efficiently. Perfect fit
Popped into Silverburn on Saturday to…
Popped into Silverburn on Saturday to purchase a couple of things . Firstly I’d like to thank the member of staff who helped me with my purchase , great old fashioned service with a smile and a bit of banter . Will definitely return to this boutique. Thanks again , Graham
Excellent service throughout
Excellent communication throughout and earlier than expected delivery by Royal Mail.
½ Zip Sweat Top started to fall apart in 1 DAY!
Bought a nice deep red coloured sweat top (Product Code MXD002), good customer service and delivered promptly (amazing considering the courrier was Evri!).
Wore the top for 1 DAY and the internal lining started to disintegrate with bobbling and strands of material all over my shirt - I mean ALL OVER!
I'm returning the item and expect a full refund, but really annoyed that my relatively new shirt is now covered in red fluff and I know I will not be able to get all of it off and when it goes through the wash I will have a off-white (ok - pink) shirt...
All because Crew Clothing use cheap fabrics.
Shop elsewhere, you'll be glad you did.
Parcel delivery by Evri was poor
Parcel delivery by Evri was poor
Driver didn't deliver to the door and left it outside so was soaking wet
Quality not up to usual standard
No issues with ordering and delivery however quality of product was poor.Unfortunately the stitching on the logo was coming apart and threads where loose and visible
Poor service
I waited in for parcel but it was delivered to No.11 by mistake! My neighbour kindly brought it to me. We have very bad service from Evri in this area, with lots of my friends & neighbours complaining, that the delivery driver never waits for you to answer the door & leaves parcels outside, which very often get wet! Lots of complaints have been sent to Evri, but nothing changes!
Prefer not to use this service if possible.
Excellent Customer Care
My order got lost in transit and the service I got from Customer Care was second to non. Within 2 days I received my order. And as usual I was delighted with my choice.
Great shopping experience
Great shopping experience. Easy to order, delivery was when stated and the colours are great. Good quality too. Very happy with my purchase
A lovely item
A lovely item, great company, so very pleased with my purchase 😀 love the quality of the clothing.
Great polo T-shirt
Great polo T-shirt, great price and very good delivery service. Thank you.
Loved the t-shirt it was a great fit…
Loved the t-shirt it was a great fit and colour.Thankyou for a great service, and quick delivery.
Poor communication and service.
It has been 9 days since I placed my order, and I still have not received it. I contacted customer service to request a cancellation, but they were unable to process it and advised me to continue waiting. Unfortunately, they could not provide any estimated timeframe for when my order would arrive or how much longer I would need to wait. The service has been extremely disappointing, and based on this experience, I will not be purchasing from them again.
I found these on your site for £41.95…
I found these on your site for £41.95 (ish) I them put them in my basket but it would only register as £55. One week later, before I had even received the short, I received a sale notification with 40% off at £33.
You cannot blame me for being dissatisfied
I have ordered from Crew a few times…
I have ordered from Crew a few times and find the quality of clothing to be very good with good offers at times. Delivery was free over £50 and items delivered on time and efficiently by Royal Mail. Would order again from Crew and would recommended to others
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